Mea M Chapple
Vallejo, California 94509
Objective: To assist and grow within a Healthcare organization to maximize efficiency with skilled analysis and research.
Service Line Specialist
Sutter Shared Services (Sutter Health Hospital)
9100 Foothills Drive, Roseville, Ca
08/04/2014-10/29/2014
Ability to manage own schedule and responsibilities, have initiative to work effectively without constant supervision and direction, meeting all deadlines
Ability to work concurrently on a variety of task/projects in a fast paced environment with identified productivity requirements and with individuals having diverse personalities and work styles
High –level problem identification/mitigation/resolution, analytical and financial skills
Used spreadsheet, word processing, statistical, project management, and presentation software application
Identifying any errors within the charge capture/CDM charge master
Reviewing accounts with errors to determine why account is not processing
Entering correct charges and identifying/ verifying revenue codes
Collaborating/communicating with medical coders
Collaborating with different facilities within Sutter to insure proper charging/coding is accurate
Executing CDM/Charge Capture standards, processes, policies, procedures and service level agreements desired
Employment History
Trauma Specialist
Marin General Hospital
250 Bon Air Rd, Greenbrae, Ca 94904
03/2014-07/2014
Registering and Identifying Trauma Patients, Relief/back-up of Unit Clerk in the emergency department
Researching/Analyzing proper activation of Trauma patients
Correcting the coding of trauma patients, critically researching events and preparing all trauma
patient charts, and the charge entry and charge capture
Reconciliation of all charge capture & Daily reports
Collaborating with Revenue Cycle to insure proper charge capture into LYNX/PARAGON systems
Typing the minutes, transcribing records and/or peer reviews, for trauma committee
Emergency Department Support
Marin General Hospital
250 Bon Air Rd, Greenbrae, ca 94904
08/2007-03/2014
Responsible for biweekly administration of payroll verification for Emergency, Transport & Trauma Departments using the McKesson time management system
Work with emergency RN’s to generate revenue in chart cleansing, billing & integration of new
database formularies
Responsible for accurate charging and data abstracting from medical records into Lynx system
Assisted in Lynx implementation as well as employee training
Relief/back-up of Unit Clerk in the emergency department
Maintain confidential employee files. Answer phones, acts as department receptionist, schedules appointments, prepares letters, reports automated, access information from automated systems, maintains high level of confidentiality, schedules meetings and performs all other related office duties. Coordinate department monthly team building luncheons
Trauma Assistant/Pre-Diem
Marin General Hospital
250 Bon Air Rd, Greenbrae, ca 94904
01-2007/08-2007
Registering and Identifying Trauma Patients/ Relief/back-up of Unit Clerk in the emergency department
Researching how and why the patient became a Trauma
Correcting the coding of trauma patients, preparing all trauma Patient charts and the charge entry
Typing the minutes, transcribing records and/or peer reviews, for trauma committee
Patient Registration/Emergency Department-Contract Employee
(CHW)
Kenneth & Associates
2470 Judah st., San Francisco, ca
12-2006/ 01/2007
Pre-register and register patients presenting to the hospital for inpatient and E.R. patient services
Conducts patient/guarantor interview, explains hospital policies, financial responsibilities and
patient’s bill of rights
Facilitates the patient admission flow, including activities such as: patient identification of accurate demographic information, and financial, data retrieval of required signatures and documents
Enters the financial and admissions data into the hospital information computer systems provides
feedback to the manager on inaccurate/incomplete data collected to facilitate the provision of
follow-up education
Skills: Excellent written and verbal communication skills at team and interpersonal levels
Responsible, organized, detail oriented and thorough with all projects
Fast learner who is able to multi-task and take on progressive responsibilities
Computer Systems: Microsoft Word, Excel, Timberland, Blue Note, Outlook and Adobe Photoshop MS4, Lynx, McKesson Paragon, Kronos, SCM, Mysis Lab, EPIC, Crane ware coder information software
References
Sharon Devile
Lisedey Cloristin
Kelley Molloy