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January 01, 2016

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Bhavishha Jagat Acharya Res: ***, C/**, Nav-Niketan Society

Mobile: 976-***-**** Charkop, Sector-3 .Kandivali (W)

992******* Mumbai 67.



Seeking a position to utilize my skills and abilities that offer professional growth while being resourceful and innovative.

Summary of Skills and Experience:

seven years of experience in handling Customer Care/Back Office operations

Proficiency in handling clients both internal as well as external and providing assistance accordingly

Organized with good analytical and presentation skills

Work Experience:

Thakur Internatioal School (Since December 2012)

Primary Teacher

Responsibilities: Class Attending,Teaching

Job Summary: Taking care of students,Coordinate with Parents, Motivating Children,Giving Writing and Oral Practice

DataGalaxy Pvt Ltd (November 2011 to october 2012)

Sr Business Coordinator

Responsibilities: Reporting,Coordination,Sales

Job Summary: Coordinate with Client, Internal Department

Attending Incoming Inquires, Closing Leads

Accutech Network System Pvt Ltd (March 2011 to August 2011)

Sales Coordinator

Responsibilities: Reporting,Coordination

Job Summary: Coordinate with Client, Internal Department

Attending Incoming Inquires

E-Tech Solutions Pvt Ltd (Dec 2006 to August 2007)

Sales Coordinator Cum Front Office Executive

Job Profile:

Attending Client’s Call

To schedule appointment for client for sales person

Preparing Sales Report

ICICI Bank (Oct 2005 to January 2006)

Phone Banking Officer

Job Profile:

Attending Customer’s Call.

Giving Information about Customer’s Account E.g.: Balance Inquiry

Taking customers request for Cheque Book, Stop Payment, Statement

I CALL India Limited (Feb 2003- Nov 2004)

Project In charge in Quality Assurance Department

Job Profile:

Reporting in charge for four companies

Taking Care of operation team in terms of quality improvement

Direct Interaction with the client in USA

Qualitative and Quantitative Analysis of sales

Project Handled:

T-Mobile United Kingdom

Startec Long Distance Carrier Canada

Talk America Local and Long Distance Carrier USA

World Exchange Long Distance Carrier USA

Milestone Automobile Private Limited (Sep 2000 – Feb 2003)

Front Office Executive

Job Profile:

Taking care of prospective customer by effectively attending sales calls

Understanding customers need and accordingly guiding them about Opel cars


Received appreciation and subsequent increments from the management for organizing and thereby improving the quality of day-to-day office work


Education: Bachelor of Arts (2000)

With Vocational Subject: Sales and Advertisement

Computer Skills: MS Office, Office Management, Office Assistant

Additional: ECCED


I hereby declare that the information provided as above by me is true and correct to the best of my knowledge. I hope my resume meets with your approval & thank you for your time and also looking forward to a possible interview with you in the future.

Thanking You,

Yours truly,

(Bhavishha Jagat Acharya)

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