Bhavishha Jagat Acharya Res: ***, C/**, Nav-Niketan Society
Mobile: 976-***-**** Charkop, Sector-3 .Kandivali (W)
992******* Mumbai 67.
Email: ********@*****.***
Objective:
Seeking a position to utilize my skills and abilities that offer professional growth while being resourceful and innovative.
Summary of Skills and Experience:
seven years of experience in handling Customer Care/Back Office operations
Proficiency in handling clients both internal as well as external and providing assistance accordingly
Organized with good analytical and presentation skills
Work Experience:
Thakur Internatioal School (Since December 2012)
Primary Teacher
Responsibilities: Class Attending,Teaching
Job Summary: Taking care of students,Coordinate with Parents, Motivating Children,Giving Writing and Oral Practice
DataGalaxy Pvt Ltd (November 2011 to october 2012)
Sr Business Coordinator
Responsibilities: Reporting,Coordination,Sales
Job Summary: Coordinate with Client, Internal Department
Attending Incoming Inquires, Closing Leads
Accutech Network System Pvt Ltd (March 2011 to August 2011)
Sales Coordinator
Responsibilities: Reporting,Coordination
Job Summary: Coordinate with Client, Internal Department
Attending Incoming Inquires
E-Tech Solutions Pvt Ltd (Dec 2006 to August 2007)
Sales Coordinator Cum Front Office Executive
Job Profile:
Attending Client’s Call
To schedule appointment for client for sales person
Preparing Sales Report
ICICI Bank (Oct 2005 to January 2006)
Phone Banking Officer
Job Profile:
Attending Customer’s Call.
Giving Information about Customer’s Account E.g.: Balance Inquiry
Taking customers request for Cheque Book, Stop Payment, Statement
I CALL India Limited (Feb 2003- Nov 2004)
Project In charge in Quality Assurance Department
Job Profile:
Reporting in charge for four companies
Taking Care of operation team in terms of quality improvement
Direct Interaction with the client in USA
Qualitative and Quantitative Analysis of sales
Project Handled:
T-Mobile United Kingdom
Startec Long Distance Carrier Canada
Talk America Local and Long Distance Carrier USA
World Exchange Long Distance Carrier USA
Milestone Automobile Private Limited (Sep 2000 – Feb 2003)
Front Office Executive
Job Profile:
Taking care of prospective customer by effectively attending sales calls
Understanding customers need and accordingly guiding them about Opel cars
Achievements:
Received appreciation and subsequent increments from the management for organizing and thereby improving the quality of day-to-day office work
Qualification:
Education: Bachelor of Arts (2000)
With Vocational Subject: Sales and Advertisement
Computer Skills: MS Office, Office Management, Office Assistant
Additional: ECCED
Qualification
I hereby declare that the information provided as above by me is true and correct to the best of my knowledge. I hope my resume meets with your approval & thank you for your time and also looking forward to a possible interview with you in the future.
Thanking You,
Yours truly,
(Bhavishha Jagat Acharya)