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Customer Service High School

Georgia, United States
December 31, 2015

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Marlyn Valenzuela Ornelas Page *

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Marlyn Valenzuela Ornelas

*** ***** ** *** *

Dalton, GA 30720



My goal is to provide quality financial service by using the skills I obtained through schooling and hands-on experience. Obtaining a position in financial services will allow me to deliver efficient and accurate calculations guided by excellent service principles to customers and associates.


Quality Control Tech, J&J Flooring Group

Dalton, GA September 2013-Present

Proficient use of department specific software, hardware, and other equipment.

Ability to do reading, writing, and perform basic mathematical computations.

Maintain and orderly work environment.

Excellent Attendance

Review all work order information, assure correct order is being handled and filed Certified Public Accountant, Liberty Tax Service

Dalton, GA August 2013-Present

Responsible for providing an outstanding client experience by utilizing interview techniques that will help you determine the client's needs and then offering the appropriate product.

Incorporate effective communication skills with both clients and fellow Tax Liberty associates and promoting teamwork.

Provide an accurate and complete tax return, using a high degree of ethics and integrity. Waiter, Las Palmas Mexican Restaurant

Dalton, Ga February 2011-June 2013

Demonstrate genuine hospitality while greeting and establishing rapport with the guest and delivering an exceptional dining experience.

Providing friendly and attentive service that makes guests feel well taken care of and builds their intent to return.

Marlyn Valenzuela Ornelas Page 2

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Northwest Whitfield High School, High School Diploma Tunnel Hill, GA August 2006-May 2010 Dalton State College, BBA Accounting

Dalton, Ga August 2013-Present Attending Dalton state college in a BBA Accounting program while minoring in Psychology. Persevere in college to gain the necessary knowledge in order to optimize my financial and customer service is my focus in school.


John Short Mr. Travis L. Hayes

Supervisor Professor, Dalton State College

J&J Flooring Group 650 College Dr.

818 J&J Drive Dalton, GA 30720

Dalton, GA 30720


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