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Customer Service Representative

Bronx County, New York, United States
December 31, 2015

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***-*** * ********* #** Bronx, NY **451

Home: 718-***-**** Cell: 347-***-****

Human Resource Department

RE: Letter of Application/Resume

Dear Sir/Madam:

I hereby submit this letter of Application to obtain a position with your company.

I am confident that my education and experience will make an impact to establishment in the terms of competence. It is my opinion that my credentials speak for themselves.

Furthermore, I eagerly consider devotion and sense of commitment to be the greatest assets I have to offer your organization.

Please review my resume attached to this letter feel free to contact me should you require more information. I look forward to your response and would welcome the opportunity to meet with you for a personal interview to further discuss my interest in becoming a part of your company's staff.

My salary requirement is $25,000 - $30,000 annually.

Sincerely Yours,

Edilia Quian

Edilia Quian


280-300 E 161street #6u Bronx, NY 10451

Home: 718-***-**** Cell: 347-***-****

Objective: To obtain a challenging and rewarding position within an organization which will utilize my skills, experiences as well as offer growth.


5+ years in the Public Sector Administrative Assistant and Receptionist.

2+ years working in home with children.

College of New Rochelle June 2002 Forensic Psychology.

Enjoy my work and interaction with people on a daily basis. Honest, dependable, and productive.


Microsoft Word 6.0, Excel 6.0, Fluent Spanish



As an Direct Care Worker/Receptionist

Made rounds on assigned floors. Checked consumers rooms and made sure bathrooms were clean.

Documented all consumers behaviors into log book. Made sure consumers were bathed. Took consumers to get their medication. Encouraged consumers to participate in all activities and living skills.

Updated files and copies to be filed. Faxed when necessary. Answered multi phone line in professional manner. Inputted tenant's rent in to rent roll. Took complaints from tenant's regarding their apartments. Typed copied and filed work orders. Responsible for 15 maintenance workers

As a Customer Service Representative

Answered and transferred calls on a multi-line system. Assisted customers with answers to their question regarding their cable packages. Handled additional projects as assigned. Overrode prescriptions when necessary. Update patient information. Sent out mailings and advertisements. Processed payments .

As a Childcare Provider

Make sure child(ren) arrive in timely manner, feed and change diapers, help in educational development, keep active, and provide daily report to parent(s).


2011-Present Childcare Provider HRA/Self Employment Bronx, NY

2010-2011 Customer Service Representative Ageis Communications New York, NY

2008-2009 Direct Care Worker Community Action New York, NY

2007-2008 Customer service Representative Time Warner Cable New York, NY

2006-2007 Office Clerk Affinity Health Plan Bronx, NY

2005-2006 Clerical Health First Bronx, NY

2002-2003 Daycare Assistant Young Family Daycare Bronx, NY

1998-2000 Receptionist Aimco Management Bronx, NY

1998-1999 Receptionist P.R.C. Management Bronx, NY

REFERANCES: Furnished upon request.

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