Administrative Assistant Team Leader

SHILPA BAWA

** ******* **** *****, ************ NJ 07840

TEL # 973-***-****, **********@*****.***

OBJECTIVE:

Accomplishes Executive/Administrative Assistant/Recruiter, capable of handling a wide range of administrative functions and consistently production top-quality work.

Proactive, “take-charge” professional with providing administrative support to senior managers. Work effectively in fast-paced environment and consistently prioritize tasks and meet deadlines. Excellent interpersonal skills, initiative, attention to detail, and follow-through skills.

PROFESSIONAL EXPERIENCE

Dawn Trading / 3B International – August 2008 till March 2013

Accounts Manager

Responsibilities:

Responsible for dealing with contractors and customers for payment collection and invoicing.

Follow up on Domestic Production and Logistics of the company

Worked on EDI set up for new customers like Dillard’s, Nordstrom, Men’s Warehouse, Army Exchange, Neiman Marcus.

Taking regular feedback from the customer and resolving customer issues.

Accounts Payable and Receivable

Worked closely with Managing Director and overlooking the entire payroll for the company (For FSS)

Have knowledge of Quick Books.

Updating Inventory in the system.

Follow up with customers for receiving payments and ensure that the work is done to their satisfaction.

Work closely with Transportation companies (Gold Coast, UPS, Fedex, Dot Line) to ensure on time delivery to customers.

Art In Stone LLC – New Jersey

May 2007 until July 2008.

Administration

Responsibilities:

Responsible for dealing with contractors and customers for Granite counter tops, vanity and flooring.

Taking regular feedback from the customer and taking orders over telephone for granite and marble counter tops for kitchen.

Pre-paring invoices for the customers and estimates.

Worked closely with the Managing Director and overlooking the entire payroll for the company.

Have knowledge of Quick Books.

Updating contractors and vendors profile in Quick Books.

Follow up with customers for receiving payments and ensure that the work is done to their satisfaction.

In the month of September, I was promoted from Administrative Assistant to

Administrative Head because of my hard work and sincerity.

Daily follow up with the Bank for clearing and receiving payments.

Trims De Carnival – New York

February 2005 – June 2005

January 2007 – 15 March 2007

Administrative Assistant

Responsibilities:

Responsible for Bill Payment and collection.

Taking regular feedback from the customer and taking orders over telephone.

Managing shipment and ensured all orders are shipped on time.

Coordinating with buyers and making new line sheet and forwarding the same information to the suppliers.

Standard Chartered Bank

February 2004 – November 2004

Team Leader – Liabilities

Responsibilities:

Responsible for the team and team individual targets.

Taking regular feedback from the team regarding the calls made by them.

Managing the Telemarketing Executives.

Coordinating with the branch for the accounts that has been opened.

Achievements: -

Successfully achieved all target.

Took active part in workshop for training and business development. Recent courses include principles of banking operations, bank security, banking regulations, and customer transactions.

INVEST 1 (An Affiliate of Citi Group, Inc.)

Worked with INVEST 1 (An Affiliate of Citi Group) as Phone Banking Officer (Liabilities) from March 2003 – February 2004.

Responsibilities:

Doing Telecalling.

Coordinating with the branch for the accounts that has been opened.

Taking regular feedback from the customers for the services of the bank.

Doing cross selling for other products.

Worked with American Express Bank, Personal Loan Dept. as Tele Marketing Executive since September 2001 – February 2002

Then was promoted as Team Leader n Coordinator since March 2002 – April 2003

Responsibilities:

Started with telemarketing and was promoted as team leader.

Academic Qualifications

Masters in English - Annamalai University (India) - 2004

Bachelors in English - Delhi University (India) - 2002

Computer Literacy

MS Office Word, Excel, PowerPoint, E-mail

Interest & Skills

Good Communication Skills.

Possess Acumen to handle variety of assignment.

Strong Inter-personal Skills & Contribution Team Player.

References

Available on request

Contact this candidate