Sales Customer Service
Resume:
ANTHONY ALHO
Pleasant Prairie,WI
***********@*****.***
Specialties
Biology • Chemistry • Logistics • Research • Laboratory Testing • Environmental Science • Data Management and Analysis • Working with Cross-Functional Teams • Strategic Planning • Product Development • Social Media • Sales Support and Development • Marketing • Customer Support and Service •
WORK EXPERIENCE
SC Johnson – Waxdale, WI
Inventory Data Analyst July 2015 – Current
Daily book to book with logistic service providers to manage and track down inventory with four regional warehouses to solve variances between SAP systems, building shipments, inventory management, EDI, Troubleshooting iDocs
Manage the inventory accuracy in LSP to meet budget and operational key performance indicators
On site physical inventory audits, cycle counts, investigation of inventory inaccuracies
Manage inventory of consignment goods and subcontractor inventory
Reconciliation of inventory when LSPs were changed, troubleshooting variances with new LSP and understanding gaps in their process leading to variances
SAP – Order to delivery, Receiving of POs, picking, packing and confirming shipments, adjusting for cuts not made, releasing product from quality or blocked stock. Scrapping of damaged goods, creating shipments – SAP SD, WM, LE, MM
MillerCoors – Milwaukee, WI
Customer Supply Analyst – CSA June 2015 – July 2015
Managed inventory supply and days of inventory for beer distributors
Built orders and transfers between distributors to manage stocks
Worked with brewery to manage supply of product across distributor network
And mitigate supply constraints
Worked with beer distributors to ensure supply coverage of special events
Ardent Mills – Cargill/ConAgra Joint Venture - Kenosha, WI
Plant Clerk – Logistics March 2014 – June 2015
SAP ERP - material movements, usage decisions, error processing, MII and maintaining inventory in virtual warehouse, physical inventory checks, supply chain management, creating process orders, returning unused product back into inventory, scheduling of production runs, creating of variants, Transportation Management TM, document management
Procurement of ingredients, packaging, warehouse and laboratory supplies, tools and safety supplies
Providing customers documentation relating to bulk shipments of products, correction of errors in SAP regarding bill of ladings, certificates of analysis and packing lists
Developing and implementing new software to speed up freight load out –Truck and Rail
Producing and providing statistical information relating to product production and consumption to executives and corporate accounting, daily inventories, supply chain metrics
Responsible for logistics of animal feed and ensuring proper documentation is provided to customers, customer support
Plant Safety – RCI, Contractor coordinator - ensuring contractor compliance with plant safety procedures, monthly safety checks, ensuring compliance with corporate safety changes
Air Emissions documentation and reporting to Wisconsin DNR
First Aid/ CPR Certification –valid 1/13/2015 -1/13/2017
Shipping manager: UPS CampusShip Admin
Forklift operation
Cargill, Horizon Milling – Kenosha, WI
Quality Assurance Laboratory Technician July 2013- March 2014
Analyzed raw ingredients and final products to insure they met customer specifications
Independently responsible for addressing customer issues
Wet Chemistry and microbial testing
Documentation for stringent regulatory and safety standards, COAs
Time management and multitasking to ensure all inspections points were verified before products left the factory.
GMPs, writing and modifying SOPs
SAP –QM, material usage decisions and material movement, involved in SAP training and roll out
Kenosha County System, Brookside Care Center – Kenosha, WI
General Maintenance 2005-2009
Seasonal employee part of a maintenance team responsible for building and horticulture maintenance of county-owned nursing and rehabilitation facility.
Performed routine grounds maintenance and equipment maintenance in accordance with established safety procedures including lawn care, landscaping, plumbing, electrical, and painting.
Provided customer service in a results-oriented manner and built relationships through active problem-solving.
Operated and maintained heavy machinery, landscape equipment, and power tools.
Colonial Metalworks – Kenosha, WI
New Business and Product Development 2002-2008
General office duties for specialty manufacturer of cast pewter jewelry and accessories.
Assisted with product design, product development, and manufacturing.
Built new partnerships and client relationships through sales calls and marketing.
Acted as a promotional marketing and sales representative to inform potential clients of special deals, promotional packages, and new product launches.
Uke’s Harley-Davidson Incorporated – Kenosha, WI
Seasonal Sales Associate Summer 2003
Executed sales, service and customer experience initiatives in-store during Harley-Davidson’s 100th Anniversary.
Interacted with internal groups and customers in fast-paced retail environment.
Ensured customer transactions and needs were handled in a fast, friendly and efficient manner.
EDUCATION
University of Wisconsin – Milwaukee, WI - Bachelor of Arts, 2012
Major: Biological Sciences; Minor: Chemistry
Laboratories in Organic Chemistry, Analytical Chemistry, General Chemistry, Cell Biology, Microbiology, Anatomy & Physiology and Comparative Animal Physiology
Laboratory Experience: Culture plating on various media, pipetting, Microscopy, PCR, Cloning, Chromatography (Gas and Column), NMR, Distillations, Titrations, Mass Spectrometry and Dissections.
Computer Skills: Word, Excel, Power Point, Microsoft Outlook, Office 365, SAP, MII
ADDITIONAL ACTIVITIES & INTEREST INFORMATION
Familiar with automotive systems, repair, and classic auto restoration.
Avid racing fan with 10 years kart racing experience, performance driving experience.
Sports, personal fitness and exercise.
Contact this candidate