CURRICULUM VITAE

OBJECTIVE

Organized and goal-oriented professional seeking a position as an Executive Assistant using strong analytical skills, knowledge of office administrative procedures and a strong background in office management

SUMMARY

Management professional dedicated to making the lives of busy executives easier.

PROFESSIONAL COMPETENCIES

Experience in team hiring, mentoring and training

Team Supervision

Excellent knowledge on presentations and proposals

Relationship building

Ability to multi task

Knowledge of MS Office, Excel, TOSS and Internet

Personal competencies

Committed to deadlines and schedules

Honest and Sincere with a high level of integrity

Confident, Team player and Accountable

Professional Experience:

Organization: TMA Hospitality Pvt. Ltd. ( Ammis Biryani), Bangalore

Tenure: July 6th 2015 till Present. Designation: Executive Assistant

Key Responsibilities:

Administration:

Managing a team of 7 which includes Facility, Administrative, IT and Housekeeping executives

Email management

Preparing meeting agendas and sending out pre meeting documentation

Participating in meetings and responsible for taking notes as appropriate

Responsible for following up on meetings and actions

Structured communication to various internal and external parties on behalf of the CEO

Tracker and file management

Vendor management

Making travel arrangements.

Marketing & Service management:

Handled online marketing escalations & Brand reputation Management on all sites our food retail was tied up with. Ex: Zomato, Food Panda, Mouthshut, Facebook

Total CRM Management of all customer complaints (TOSS)

Vendor relations and retail escalations

Participated in designing the marketing plans and branding strategies

Process management:

Define new process with regards to marketing, administrative, training, call center and retail department

Managing the day-to-day operations of the office

Employee relations:

Responsible for addressing employee grievances to higher authorities and assist them in resolving

Formed a forum desk for employees to discuss issues affecting their work environment

Extracurricular Activities

Sketching

Writing poems

Personal details :

Date of Birth – 23/11/1990

Father’s Name - Radha Kishan Bairwa

Marital Status – Single

Nationality – Indian

Languages known - English, Hindi, Rajasthani

Permanent Address – 4, ground floor, 15th Main,21st cross, BTM 2nd stage, Bangalore-74.

Place :

Date : (Manisha Bairwa)

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