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Customer Service Representative

Location:
LaFayette, Georgia, 30728, United States
Salary:
10.00
Posted:
December 30, 2015

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Resume:

Rebecca Head

**** *** ** ********* **, *****

Cell: 423-***-**** Email: acsyny@r.postjobfree.com

Summary:

Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.Reliable Customer Service Representative with extensive track record in demanding sales and account management environments.

High lights:

Telecommunication skills

Adaptive team player

High customer service standards

Employee relations specialis

Strong organizational skills

Active listening skills

Sharp problem solver

Energetic work attitude

accomplishments:

Customer Interface

-Greeted customers upon entrance and handled all cash and credit transactions.

-Assisted customers over the phone regarding store operations, product, promotions and orders.

Sales

-Consistently generated additional revenue through skilled sales techniques.

Experience:

Insider

Aug 2012 - Mar 2013

Papa John's Pizza -LaFayette GA

Accounting and sales

May 2014 - Aug 2015

H2 Lawn care - LaFayette GA

Server

Sept 2015 to current

Waffle House - Dalton GA

customer service.

1. friendly greeting.

- by first name if they're a "regular" and if not, give them the same kind of service.

2. beat to seat.

-contact within 60 seconds present menu and silverware.

3. suggestive sell.

-initial selections and additional items.

4. write guest check.

-and price each item.

5. call order

6. anticipate needs.

7. deliver hot food.

8. follow up (suggestive sell)

collect payment and thank the customers

Education:

High School Diploma -2011

LaFayette High School -- LaFayette GA, USA

Bachelor of science: Radiology technician- 2018

GNTC- Rock Springs GA, USA



Contact this candidate