Management Six Sigma

TOM O’CONNOR

Wylie, Texas *****

Cell: 972-***-**** • E-mail: **********@******.***

http://www.linkedin.com/in/tompoconnor

Operations Improvement Highlights:

Certified Lean Six Sigma Black Belt

Led successful ISO-9001 registration effort

Increased revenue 150%; held headcount to 50% increase

Built Operations from $2M to support $25M revenue stream

Reduced labor input 55% on one product line, 89% on another

Reduced receiving costs 25%

Created processes that id’d $420,000 in unpaid claims

Drove Continuous Improvement Process, increased efficiency 70%

Reduced overtime by 75% by establishing an effective cross-training program

Developed operating procedures for North Texas Food Bank

Implemented ERP system; reduced SupplyChain head count by 50%

Transformation Dynamics Highlights:

Instituted Lean Manufacturing techniques

Taught Statistical Process Control courses

Designed system for software permissions for each employee

Increased test yields from 25% to 75%

Created a fixture replacement process for 2,000 retail stores

Improved on-time delivery from under 30% to 98

Won $18M contract with internal process improvements

Managed redesign project for core product, creating 6 more years of sales

Standardized $1.3B spend to centralize procurement

Helped to identify $124M annual cost avoidance/savings

Acquired facilities in Alabama; divested ones in Texas and Juarez, Mexico

Halted impending cancellation of $15M contracts-restored positive relationship with customer

Value Proposition – Plant Manager Director of Operations

Innovative, energetic leader who drives of bottom line results by transforming Operations. Improvements achieved by aligning project initiatives with business process analysis, continuous improvement methods, and disciplined management skills. A producer who adds value by linking stakeholders with action and results.

Experience

Independent Change Management Consultant 2010-2015

Transformed a major Oil and Gas company from a founder-led into a professionally managed organization (a major organizational development program).

Integrated Health Safety&Environmental, Regulatory, and DOSC departments into business operations; created and implemented the template for different silos to work together

Reduced drilling regulatory filing time from 108 days to 15 days

Established new business process for a major bank mortgage servicing division to link Operations, Corporate Accounting, and the servicing system to systematically track and account for US Treasury incentives

Identified $420,000 in unpaid claims for the prior year with this process

Developed gap analysis, improvement opportunities in Loss Mitigation, Underwriting, NPV, Doc Receipt, Investor Reporting processes; provided for multiple banking clients

Thomas Group, Inc 2005-2010

Executive level Operations Management consulting organization

Resultant

Created standard sourcing processes for 10 organizations ($1.3B spend) at a major retailer

Created fixture replacement process for retail locations~2,000 individual stores

US Navy (Naval Air Forces-NAF) could not allocate costs to individual repairs in their depot operations. Developed a method based on available cost information

Established process for NAF client to identify reliability issues using existing data

Created $124M annual cost savings/avoidance for NAF as M&SCM team expert

Team member –TG Healthcare practice; provided backend analysis and mapping

DNA Computing Solutions, Inc 2000-2004

Producer of embedded computers developed for high intensity military applications

Director of Operations (reporting to the President)

Redesigned all operations practices, and restored Operations to profitability

Improved on-time delivery from under 30% to 98% - instituted a lean production environment and revamped test procedures

Reduced labor input 55% on one product line and 89% on another using Six Sigma methods

Increased test yields from 25% to 75% with Supply Chain Management improvements

Reduced supply chain headcount 60% by implementing an Enterprise Resource Planning

(ERP) program and reengineering business processes around it

Varo, LLC 1992-2000

Vertically integrated manufacturer of aerospace structures and military power supplies. Production consisted of electronic assembly, wire harness, and metalworking activities.

Vice-President, Production (reporting to GM)

Directed all revenue activities: metal fabrication, electronic and electromechanical assembly, cabling operations and support activities - Production Control (ERP), Procurement, Manufacturing Engineering, Logistics.

Drove a Continuous Improvement Process - increased process efficiencies by 70%

Managed redesign program for core product, creating 6 years of sales

Condensed assembly process length 85% by reconfiguring layout with Value Stream Mapping and a Lean Solution Toolkit

Led successful ISO-9001 certification effort

Continental Electronics Manufacturing Company 1985-1992

$50M high power RF transmitter design and manufacturing company

Manager, Quality Assurance and Reliability

On arrival, company facing extinction due to an inability to control quality.

Developed, implemented company-wide QA Program involving significant cultural change. Heavy involvement in design, metal fabrication, electromechanical assembly, and test.

Halted impending cancellation of $15M in contracts; restored positive relationship with those customers resulting in multi-year follow-on business

Helped win additional $18M contract with new customer due to Quality Program results

Other employment includes InteCom, Honeywell

Industry Achievements:

Speaker at Professional Conferences (and published in conference minutes) including:

New England Regional Conference: "Operational Measurements Drive Continuous Improvement”

Arkansas Quality Congress: "Reducing Tensions Between Conflicting Departments”

ASQ National Management Conference: "An Effective Model for Process Improvement"

Texas Quality Expo: "Anatomy of a Successful Process Action Team"

Southwest Printed Circuits Association: "Ensuring Customer Satisfaction"

Concepts leveraged:

Project Management Change Management

Lean Six Sigma Black Belt Business Process Improvement

Process Measurement Facility Acquisition and Divestiture

Education:

MBA University of Texas at Dallas

Graduated 1st in class

BS cum laude Physics Texas A&M University

Graduated 2nd in department

Contact this candidate