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Sales Office

Calgary, Alberta, Canada
December 30, 2015

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Denise Yeoman

***-*** ***** ******** *.E.

Calgary, AB T2K 5W9




Established effective working relationships with other employees.

Dedicated and dependable.

Adaptable and open to learning new methods and strategies.

Very organized, able to establish priorities.

Develop positive work practices.

Independent and experienced in position of responsibility.

Fully proficient in Microsoft Office & Open Office.

Professional Experience:

Office Supervisor

Insul-lite Manufacturing Ltd.

2005 – 2015 Calgary. AB

Liaised between customers, suppliers and the business to ensure accuracy of orders and pricing as first contact for clients. Responsible for entering work orders for the product of sealed units. Optimized the glass orders for the cutting table. Created monthly sales reports to monitor incoming profits and loss. Participated in hiring and training of part time accounts receivable clerk. Worked collaboratively with head office computer programmer to create new operating system for the branch. Responsible for all general office duties including petty cash and ordering office stationery. Managed customer database and email broadcast list.


Accent Office Services

1996 – 2006 Calgary, AB

Sales Secretary for Sharp Electronics Western Regional Sales Managers.

Liaised between sales managers and their accounts for company sales programs. Telephone contact when managers were away from their home offices. Created advertisements, company specials on 5 different product lines and corresponded information to their accounts via fax broadcast. Provide materials for television commercials and newspaper advertisements. Provided product knowledge of electronics to dealers. Received and processed account orders, Co-op Advertising and Returns. Compiled sales reports on the manager’s product lines to ensure dealers were reaching targeted company sales quotas. Responsible for shipping and receiving products as well as original documents necessary for effective company correspondence. Managed database (Maximizer software) for each product line. Coordinated product binders for Mass Merchandizers. Mailed marketing and advertising material to all accounts.

Secretary/Treasurer for a Non-Profit Organization (95 Members)

Corresponded with the President/Vice-President and members of the Office Stationery industry. Coordinated current membership list. Responsible for the collection of membership dues/Golf Tournaments fees and Trade Show table costs. Set up general meeting, including the arrangements for Hotel meeting rooms and catering. Mass mail outs to dealers in the industry to participate in upcoming Trade shows for members to highlight their current and new products. Collaborating with the President and Vice-President to create a Trade Show and Golf Tournament announcement by flyer or brochure. Providing and creating necessary forms to be completed by the members and their accounts to participate in trade shows. Organization of catering, lighting, booth placement, drapery and music. Created show badges and booth mapping for show.

Office Administrator

Sharp Electronics Ltd.

1985-1996 Calgary, AB

Liaised between four Regional Sales Managers and their dealers. Promoting and supporting new product in the electronics industry. Supported the Sales Managers by answering phones, addressing faxes, taking/data entry of customer orders. Responsible to process Co-op Advertising claims for 3 branch offices across western Canada. Processing return authorizations. Set up hotel reservations and catering for dealer technicians attending product training seminars held at the branch. Hired and trained 2 office support staff. Sending advertising material and brochures to dealers. Reserved hotel and car rental reservations for sales managers and head office personnel. Reserved meeting space and audio visual for dealer and head office sales meetings. Arranged courier’s for inter branch mail and dealer correspondence.


Dale Carnegie Training – Skills for Success

Dale Carnegie Center Calgary, AB


WHMIS Certificate

Danatec Calgary, AB


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