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Director Quality Assurance

Amherst, Massachusetts, United States
December 30, 2015

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Profile of:

Lorraina M. Smith-Zuba MSN, CEN, CNOR

Summary of Qualifications:

Thirty-Three years of experience in the health care industry, with a broad range of management responsibilities. Advanced credentials in Trauma Care and Advanced Pediatrics. Skilled in: Managed Care Contacts/Program Development, Budget Preparation, Performance Appraisals, Public Relations, Quality Assurance, Training and Development, Construction Project Coordination, Systems Development.

Professional Experience:

Cooley Dickerson Hospital Northampton, MA October 2014 – Present

Director of Perioperative Services

Interim CNO for month of January 2014

Responsible: Main OR/PACU/PAT/ENDO/CVOR/CVIOR/Central Sterile/Same Day Surgery

6 OR Suites Main OR

Overseeing construction in progress of 2 additional suites in Main OR

2 OR Suites CVIR

187 FTE’s

Overseeing and managing $48,000,000 budget

Spearheaded Cath Lab Reopening

JCAHO Review no citations

Volume up in one month 27%, overall tenor 8% volume increase consistently

Porter Medical Center Middlebury, Vermont April 2013- August 2014

Chief Nursing Officer/Director of Perioperative Services/Director of OB (Critical Access Hospital)

Responsible: All nursing throughout system/OR/OB/Pharmacy/52 Health Centers

4 OR Suites Main OR

1 ENDO Suite

41,000 Annual Case Volume

6 Room OB/ 7 Bed Delivery, 40 Births per month average

210 FTE’s

Overseeing and managing $72,000,000 budget

Implemented Practice Counsel

Took prior JCAHO citations status to clear within 1 year

Reduced FTE’s attrition from 14% vacancy to fully staffed status with reduced cost measures

Sunbridge Healthcare-Pope John Paul II Care and Rehab Center Danbury, CT April 2012- April 2013

Director of Staff Development/Infection Control/Wounds

Created “Skin Care Champions” and a skin care committee

50% reduction in new pressure ulcers

Created an IV Team

IV Push certification and waiver

Bassatt Medical Center Cooperstown, NY July 2007- February 2012

Regional Director of Perioperative Services/Cath Lab

Responsible: OR/PACU/ASU/OPCU/SPD/Regional Sites/3Cath Labs/Cardiac OR

More than 15 ORs and 172 FTE’s

Implemented DaVinci Robot Program in 15 days

Greater than a 20%growth in OR Cases in 2009; 12% in 2010; 10% in 2011

Vascular Access Team assigned in 6/2010

March 2011, budgeted the highest volume ever, exceeded by more than a hundred cases

Building OR 11, OPCU, and new locker room and storage space for the OR

Two Successful JCAHO surveys, with no citations or recommendations for Perioperative Services

Three Cath Labs from 10/2007- 06/2011


MSN- Clinical Specialist Degree, Western Connecticut State Universality

BSN – Long Island University

TNCC – National Certification in Trauma Care

ACLS – National Certification

American Heart CPR

ENPC Emergency Nursing Pediatric Certification and Instructor

PALS Provider and Instructor







Graduated from Cornell/HANY’s Executive Leadership

CCI/AORN Surgical Services Management Certification



AORN Business and Industry Council Member 2012-2014

AORN National Clinical Practice Committee Member 2012-2016

HealthLeaders Media Breakthroughs High Performing Surgical Program Case Study * 2011

Featured Interview in HealthLeaders Media “3Tech Tips for the Surgical Suite” * 2011

OR Safety Presentation, New Your-Columbia Presbyterian Quality Symposium Winter 2012 Feature Section for WebPosting.pdf 2011

Featured in Advance for Nurses, “Sprint for Safety” * 2009

Featured in DATELINE MSNBC for “Avain Flu: Accuracy in Filming 2006

Featured in Queens Chronicle “Parkway Doctors in Lead on Prostate Treatment” * 5bd6c75f-ed55-515b-8cel-63acess8159f.html

Member of the Daughters of the American Revolutions (DAR) Roger Sherman Society 2006

Member of Town of Kingston Legislation Group on Women’s Health Issue, 2003-2005

Souzan EI-Eid, MD, FACS, James Evens, MD, FACS, Lorraina Smith-Zuba, RN, MSN, MD, FACS Richard McNally, MD. State University of New York at Buffalo, Department of Surgery, Buffalo, NY, American College of Surgeons, October 2001, New Orleans “Synchronous Breast Cancer”. “Analysis of a Community Hospital Experience”, Poster Presentation.

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