Consuela Yancy, Rph
Houston, Texas 77053
Contact Number: 713-***-****
PROFILE - Professional and dedicated individual with 21 years of experience in the retail setting as a licensed Pharmacist in the State of Texas. Excellent in training and managing staff, Patient relations and Third party insurance issues. Dedicated to providing high quality patient care and accurate prescription delivery.
WORK EXPERIENCE –
March 2013- PRESENT-RELIEF PHARMACIST
Hopebrige Community Hospital
Duties include: prescription filling, checking and verifying orders, review charts for interactions and allergies, communicating to doctor and nursesabout patients charts.
2009-PRESENT-OWNER AND PIC
Express Family Pharmacy
Duties include: training, patient relations, hiring, prescription filling and management, prescription counseling, resolving 3rd party issues, handled compliance issues, inventory management, record keeping, responsible for account payables and receivables, compliant with rules pertaining to the Texas State Board of Pharmacy, local and state licensure requirements
-Initiated the credentialing process for 3rd party biller, the pharmacy now accepts most insurances to include Medicare Part D and Medicaid Vendor Program.
-Initiated the Accreditation process. The pharmacy is accredited by HQAA
-Created the setup of a new pharmacy as it pertains to the Texas State Board of Pharmacy
-Network with Home Health Agencies and Assistant Living Facilities
-Designed required technician training competencies, FWA policies and compliance competencies
2008- March 2015- Pharmacist Consultant and Billing
Ivana Home Health Services
Duties include: reviewing medication profiles, infection control, medication recommendations, billing third parties, collections, payroll, accounts receivable, management of office and nursing staff, patient relations.
-Redesigned the way payroll was processed and pay date timelines
-Created a system for reporting infection control in patient’s charts
-Initiated notification of Medicare/Medicaid or any other licensing party of any company changes
-Initiated the credentialing process for other 3rd party biller
1994-2008- Pharmacy Manager/PIC
The Kroger Company
Duties include: Manage a staff of 3-5 people, training, patient relations, hiring, prescription filling and management, resolving 3rd party issues, handled compliance issues, inventory management, record keeping, compliant with rules pertaining to the Texas State Board of Pharmacy
-Created “open door” policies with coworkers-we meet together and discuss our issues and how to solve them in order to create a better work environment
-Created an appointment system that works for both patients and coworkers during flu season and in off-season when patients have other concerns about their medications.
-Created a procedure for keeping inventory down.
-Trained staff how to work more efficiently with workflow.
The Kroger Company
Duties include: bagging groceries, lot duty, cleanup duties, cashier duties, money handing, customer services, and courtesy booth services.
1993 - Texas Southern University
Graduated with a Bachelor of Science in Pharmacy
1986 Ross S Sterling High School
Graduated top 10 % of class
Experienced with working with computer and programs such as MS Word, Excel, Quicken and QuickBooks
Excelled with Pharmacy programs such as- PDX, ZADALL, PharmacyRX, NDC
Completed training in diabetes management
Completed training with Mirixa and Outcomes MTM platforms.
Texas State Board of Pharmacy Preceptor
Immunization Certified by ACPE
Mirixa Platform Consultant
Outcomes Platform Consultant
REFERENCES AVAILABLE UPON REQUEST