Site Administrator

Highlights of Qualifications

More than * Years of customer service and public relations experience

Intense application of Excel, Word and Access for research and other projects

Able to accomplish projects independently and achieve timely results

Strong multi-tasking skills and experience working and synchronizing within teams.

core competencies

Project Coordination

Negotiating Skills

Business Support

Report Writing

Financial Statements

Budgeting and Forecasting

Strategy Development

Community outreach

Analytical Skills

Professional Experience

Site Administrator July 2014 - Present

DEL Property Management, Toronto, ON

Managed a condominium building with 492 units and guest suites in accordance with the Condominium Act, Corporation Declaration, By-Laws, Rules and Regulations, Board of directors’ directions and Del’s policies and procedures.

Analysed monthly financial statements and prepared and edited management reports accordingly, outlining the items for discussion and approval

Organised and executed projects for the building maintenance and repairs for 492 units and common areas

Ensured compliance with the City of Toronto and other government bodies for new and existing projects

Developed crisis communication strategy for residents and building staff.

Fashioned a model of exceptional resident experience that reflected pride and ownership

Updated databases regularly and maintained accurate resident records using system software and Excel

Monitored, coordinated and supervised for any repairs and coordinated with residents and contractors

Prepared CEA Report, Superintendent Schedules using Excel and Status Certificates and legal documents

Managed Accounts Receivable by preparing Purchase Orders and processing Invoices and Work Orders, accurately maintaining Excel log sheets.

Produce delinquency reports on a regular basis and met deadlines

Organised and attended Board meetings, AGM, special meeting of owners and other events

Maintain updated correspondence and work order logs

Minute taker for internal meetings

Provided assistance in preparing the Annual budget and Reserve Fund budget for the corporation

Multimedia Scriptwriting May 2012- Present

Stam Interactives, New York, US

Created and designed story boards for school curriculum

Edited and proof read various story boards and concept notes

Paid close attention to detail and followed the concept notes

Worked effectively under pressure and met deadlines

Information Customer Service Assistant Sept 2011 - Aug 2014

Scott Library, York University, ON

Managed front desk effectively and maintained complete records

Answered questions regarding library policies and procedures

Multi-tasked by managing copier, printing and other library services

Provided directional assistance

Managed cash efficiently

Circulation Reserves Assistant Sept 2012 - April 2013

Education Resource Centre, York University, ON

Helped maintain and update the catalogue of up to 2,000 books

Prepare books, manipulatives and activity files for cataloguing

Checked in books using online- records system - Sirsi

Accurately sorted, packed and shelved books

Crew Member May 2010 - Aug 2012

Mc Donald’s, Mississauga, ON

Attended to 70 to 100 customers per day and gained experience in public dealing with expertise in human relations

Multi tasked efficiently by taking orders, receiving payments (debit, credit and cash) and delivering them correctly in a fast paced environment.

Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices and answered any queries.

Worked energetically in the lobby providing customers with good hospitality.

Coordinated with other team members in a smooth and professional way

Education & Training

Registered Condominium Manager Jan 2015 – Present

Finance, Admin and HR, Law and Physical Building

ACMO, Toronto, ON

Bachelors in Sociology October 2014

York University, Toronto, ON

Technical Skills

Certificate Course in Web Designing.

Detailed study of Adobe Photoshop, Dream Weaver and Flash.

Complete training of MS Office including MS Access and Excel.

References Available

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