Customer Service Technician

Objective

To obtain a position as an Apprentice Automotive Technician where I can apply my knowledge and experience in automotive repairs, refurbishing and maintenance protocols.

Profile

Enrolled in Automotive Service Technician Program, Expected Graduation February 2016.

Graduate of Railway Conductor Program from George Brown College.

A reliable team player with proven ability to work autonomously.

Highly dedicated with proven ability to learn quickly and work in different situations.

Excellent time management skills, punctual, and can work coherently under stress.

Great presence of mind and excellent in following rules and procedures.

Excellent Knowledge of Microsoft Office: Word, Excel, PowerPoint, Access, etc.

Highly motivated with excellent communication and interpersonal skills.

Education and Certification

Automotive Service Technician Program – Certificate Feb. 2016

Automotive Training Centres, Toronto, ON

Railway Conductor Program- Certificate Dec. 2012

George Brown College, Toronto, ON

Emergency First Aid with CPR A + AED Dec. 2012

St. John, Toronto, ON

High School Diploma June 2007

Richmond Hill Adult Learning Center, Richmond Hill, ON

Work and Volunteer Experience

Volunteer Automotive Technician Apprentice Sep 2015 - Present

Babu Motors, Toronto, ON

Performing oil and filter change.

Checking engine lights, transmission fluid, air bag system and filters.

Carrying out inspection of completed repairs to ensure that the vehicle is safe to be driven by customer.

Assisting in repairs and replacement of damaged parts and equipment.

Maintaining an organized and safe workplace in accordance with safety policy and procedures.

Forklift Operator Dec 2014 – Sep 2015

Anatolia Tile and Stone Inc., Toronto, ON

Freight load/unload using Forklift (Reach truck and Cherry Picker)

Verify and record the condition of products received.

Assist with routine inspection to ensure safe working conditions and equipment maintenance

Oversee proper packaging of products for delivery.

Commercial Loader Feb. 2013- Dec. 2014

Lowe’s, Toronto, ON

Receiver/Stocker.

Operating forklift for Daily Safety Review (DSR).

Operating Reach truck and Cherry picker for Overstock freight.

Providing assistance for Customer’s needs.

Volunteer Aug. 2013- Aug. 2014

York Durham Heritage Railway, Toronto, ON

Trainman, Flagman and Guide people to their right seating.

Switching activities include coupling and uncoupling railcars.

Getting on and off moving equipment, climbing ladders on railcars.

Customer service and Truck Maintenance.

Clean the equipment and conduct the train when necessary.

Freight conductor Oct. 2012- Oct. 2012

Guelph Junction Railway, Toronto, ON

CROR Rules.

Hopper Spot, Radio Communication.

Switching Equipment, Radio Communication and Hand Signals.

Hopper Drop, Air Brake Test and Installing SBU.

References

Available Upon Request.

Contact this candidate