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Customer Service Accounts Payable

United States
December 30, 2015

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Jessica Pous 281-***-****

***** ***** *** **. ****** TX 77396


University of Phoenix Austin, TX

Bachelor of Science in Accounting Graduation date: March 2011


04/2012-Current Siemens Wind Energy Houston, TX

Billing Coordinator

Generate weekly billing reports

Facilitate vendor invoicing on multiple cost centers and purchase orders

Create and maintain cost center clearance for budget v. actual absorption Monitor monthly internal billing charges to ensure vendor invoicing accuracy

Create billing packages for time and material projects to submit to finance department

Complete financial analysis of cost centers and purchase orders for corrective action

Worked on a special project to recover a large sum of overpaid taxes

Customer service representative for department regarding billing of borrowed resources

Create processes and procedures for borrowed resources

Submittal of all vendor invoicing for payment approval in EZ-X

Provide resource support for blade campaign including ensuring necessary support needs are met

Create purchase requests and updated levels of authorization

Submittal of human resources packages for hires, changes and releases of employees

Communicate and monitor contractor missing time

Monitor technician hours for an excess of hours in a day or consecutive days with no break

Preparation and distribution of monthly Key Performance Index reporting

Field Account Support

Team lead of field account support team

Primary contact as first level payroll support for technicians in the field with questions regarding pay

Train additional field account support staff in job procedures

Received an award for assisting with Business Improvement team to test and implement new time entry application and process

Auditing and correction of field service time records to ensure correct financial clearances

Verification and entry of all non-productive time for all site wind technicians

Perform monthly expense audits to ensure compliance

Monitor technician missing time, ensuring timely entry into proprietary system

Provide training to field technicians on proper time entry procedures and MYSPGI access

Preparation and distribution of monthly labor reports to track field service productivity and warranty claims

Human Resources assistant, monitoring non-productive time for field employees

Receive and process human resource packages for maintaining employee records

Primary contact for proprietary HR database

Work with supply chain to verify and correct parts consumption by site on a daily basis

Order management team member investigating and correcting warranty charge codes for service order closure

Daily time entry for approximately 150 plus field technicians

10/2011-03/2012 AccountTemps – Tejas Tubular Products Houston, TX

Accounts Payable Clerk - contract

Process invoices and purchase orders to ensure information is correct

Process coding and entry of 100 plus invoices into Sage BusinessVision daily for biweekly payables processing

Assist with full cycle accounts payable by printing checks and pulling corresponding invoices for check run

Running trial balance, accounts receivable and accounts payable reports for month end and account reconciliations

Assist with preparing journal entries and process all journal entries on a monthly basis

Provide assistance with the migration of vendors and general ledger accounts from Sage BusinessVision to Accountmate with the implementation of the new software

Collection activities on credit balances and overdue balances on monthly invoices to ensure payments are processed accordingly

Vendor communication regarding payment status on current invoices and concerns with incorrectly processed payments

05/2011-9/2011 Addison Search – Carrizo Oil and Gas Houston, TX

Accounts Payable Clerk - contract

Open and process mail daily by sorting each department and scanning any invoices onto the server for processing

Responsible for processing 300-400 invoices in Enertia daily to be distributed for coding

Investigate past due balances or credits based on monthly invoices and comparing checks and account numbers.

Perform data entry as well as file invoice and checks once full cycle accounts payable has been performed

Answer vendor phone calls and transfer any incorrectly routed phone calls

Communicate with vendors and engineers to assist with inquiries on payment status and outstanding invoices

6/2010 – 1/2011 Congress Holdings Group Austin, TX

Administrative Accounting Assistant

Answer multi-line phone system and transfer phone calls to correct parties along with mail distribution

Open and process all invoices from vendors and payments received from tenants

Process full cycle accounts payable including printing and matching checks and invoices

Generate and format trial balance, accounts receivable, and accounts payable reports for owners of company

Receive and process monthly rent and utility charges for individual tenants

Charge tenant ledgers monthly rent, utility charges, and any additional services requested at cost to the tenant

Create and distribute monthly statements and invoices for tenants for rent and monthly utility usage

Prepare lease agreements and parking agreements for new and current tenants as their needs change

Assist tenants with lease agreements, maintenance and moving responsibilities, as well as follow up on work orders to ensure maintenance problems have been resolved in a timely manner

5/2008 – 5/2010 Rainier Management Austin, TX

Leasing Manager

Assist manager with invoicing for accounts payable.

Post rent to tenant ledgers.

Made ledger corrections associated with payments and notified tenants of discrepancies.

Assisted manager with past due rent collections

Responsible for assisting potential tenants and residents in a variety of ways, such as with leasing agreements, maintenance and moving responsibilities

Accountable for training Leasing Consultants.

Create, maintain and upkeep tenant files.

Greeted residents and perspective residents and assisted them in a variety of ways, such as showing apartments, and inputting guest cards applications into the computer system.

Was accountable for closing out work orders as well as returning all telephone calls.

Cross market with local businesses to increase business and revenue as well as created flyers for several properties.

Responsible for filing tenant agreements and maintenance reports

Received employee of the month 09/09

Received employee of the month 10/08


Microsoft Office 2010


Sage BusinessVision


Yardi Voyager for residential property management

Yargi Genesis for commercial property management

SAP RBP - HR, CS, FI modules

References available upon request

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