Manager Quality Assurance
Resume:
David Harrell
Brentwood, NY ***17
347-***-**** (mobile)
631-***-**** ( home )
SKILLS AND QUALIFICATIONS
Experienced manager with expertise in auto mechanics
Skilled in rebuilding engines
Organization
Oral communication
Knowledge of auto parts and equipment
Knowledge in budgeting and sales
RELATED EXPERIENCE
New York Tire Factory, Jamaica, NY September 2014 – September 2015
General Manager December 2008-Present
Maintain quality assurance of the shop’s products
Communicate with vendors to ensure timely delivery of auto parts and equipment
Oversee day-to-day operations of the shop
Conduct sales transactions
Maintain customer files and/or records
Goodyear, Jamaica, NY December 2008 – September 2014
Store Manager December 2008-Present
Oversee day to day operation of the shop
Advise and direct daily functions of employees
Conduct sales transactions
Ensure quality customer satisfaction
Communicate with vendors to ensure timely delivery of auto parts and equipment
Maintain customer files and/or records
Precision Auto Care, Jamaica, NY February 2006 – December 2008 New York, NY
Owner February 2006-December 2008
Responsible for managing repair shop
Advise and direct daily functions of employees
Ensured quality customer satisfaction
Maintained quality assurance of the shop’s products
Dave’s Precision Auto, Jamaica, NY April 1994 – February 2006
Owner April 1994-February 2006
Responsible for managing repair shop
Advise and direct daily functions of employees
Ensured quality customer satisfaction
Maintained quality assurance of the shop’s products
Goodyear, Jamaica, NY June 1987 – April 1994
Auto Technician
Completed preventive maintenance such as: engine tune-ups, oil changes, tire rotation and changes, wheel
balancing, replacement filters
Verified vehicle serviceability by performing test drives
Identified mechanical problems by using computer diagnostic equipment
EDUCATION
New York City College of Technology, Brooklyn, NY September 1985 – June 1987
August Martin High School, Jamaica, NY September 1981 – May 1985
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