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Customer Service Manager

Location:
Johannesburg, GP, South Africa
Salary:
10000
Posted:
December 30, 2015

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Resume:

BAR SUPERVISOR/ BAR MANAGER COVER LETTER

Date: **th December 2015

Organization: HSC

Address: HSC Morningside in Sandton

City: Johannesburg

Current Position Held: Bar Supervisor

Dear Sir/ Madam

I am applying for Bar Supervisor or as Bar Manager or as Bartender and I have customer service skills. My qualifications, skills and experience make me an ideal candidate for any above mentioned position. I have been working at Montecasino as a bartender. And Currently I am working as Bar Supervisor at HSC Morningside, primarily responsible for operation of the bar before, during and after performance, providing warm and friendly customer service that contributes to the overall customer experience as well as adhering to, and promoting the responsible service of alcohol. Do weekly stocktaking and order stock as necessary. General cleaning duties and ensuring a clean tidy and healthy working area. Ensuring good communication between day and night shift staff by accurately reporting on each shift in accordance. Answering customer enquiries and attending briefing and training sessions as required.

I am a versatile person and qualified, not looking on one position.

You’re sincerely,

Sibongakonke Marvelous Myeni

116/5633 Ext 21, Roodekop

Germiston, 1401

071*******

CURRICULUM VITAE

OF

SBONGAKONKE MARVELOUS MYENI

CONTACT DETAILS

Physical/Postal Address : 116/5633 Ext 21, Roodekop

: Germiston, 1434

Contact Number : 071-***-****

PERSONAL DETAILS

Surname : Sbongakonke Marvelous

First name : Myeni

Identity number : 920**********

Gender : Male

Marital Status : Single

Home language : isiZulu

Other language : English

EDUCATIONAL QUALIFICATION

Last School Attended : Indonsa High School

Highest grade passed : Grade 12

Year obtained : 2012

Subject Passed : English

: IsiZulu

: Business Studies

: Consumer Studies

: Life Orientation

: Tourism

OTHER QUALIFICATIONS

Institution : Amajuba College Campus ITB

Course : N4, Applied Management, Catering Theory and Practical

: Nutrition and Menu Planning

: Sanitation and Housekeeping

Year : 2013

Institution : Institute for Hospitality

: Luxury Hospitality Standards Housekeeping

: 2015

Institution : Institute for Hospitality

: Luxury Hospitality Standards Food and Beverage

: 2015

Institution : Institute for Hospitality

: Luxury Hospitality Standards Benchmarks

: 2015

Institution : Institute for Hospitality

: Burgundy Short Course

: 2015

Institution : Institute for Hospitality

: Whisky Course and Whisky Professional

: 2015

Institution : Institute for Hospitality

: Wine Course

: 2015

Institution : Institute for Hospitality

: Food Safety

: 2015

Institution : Institute for Hospitality

: Front of House

: 2015

TRAINING

Newcastle Inn

African Sky Hotel and Resorts

Sandton Convention Centre

TRAINING FOR HOSPITALITY AND CATERING

Menu Planning

Catering

Housekeeping

Applied Management

Bar Management

Food and Beverage and food safety

MANAGERS CONTACT DETAILS

Current position held : Bar Supervisor

Bertha : 076-***-**** (HSC Manager)

Previous position held : Staff Canteen Chef/ Cook, Bartender at Montecasino

Cynthia : 071-***-****

Marian : 011-***-****

Mr. Khumba : 073-***-**** (IHC Manager)

QUALIFICATIONS, SKILLS AND EXPERIENCE

Approved Manager Certificate.

Previous bar experience.

Knowledge of handling cash and procedures, experience in the use of cash register, using Micro tills, knowledge in Microsoft Word and Excel.

Ability to work unsupervised at times as well as being to work as part of the team.

Punctuality, friendliness and enthusiasm.

Works well under pressure.



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