Customer Service Manager
Resume:
BAR SUPERVISOR/ BAR MANAGER COVER LETTER
Date: **th December 2015
Organization: HSC
Address: HSC Morningside in Sandton
City: Johannesburg
Current Position Held: Bar Supervisor
Dear Sir/ Madam
I am applying for Bar Supervisor or as Bar Manager or as Bartender and I have customer service skills. My qualifications, skills and experience make me an ideal candidate for any above mentioned position. I have been working at Montecasino as a bartender. And Currently I am working as Bar Supervisor at HSC Morningside, primarily responsible for operation of the bar before, during and after performance, providing warm and friendly customer service that contributes to the overall customer experience as well as adhering to, and promoting the responsible service of alcohol. Do weekly stocktaking and order stock as necessary. General cleaning duties and ensuring a clean tidy and healthy working area. Ensuring good communication between day and night shift staff by accurately reporting on each shift in accordance. Answering customer enquiries and attending briefing and training sessions as required.
I am a versatile person and qualified, not looking on one position.
You’re sincerely,
Sibongakonke Marvelous Myeni
116/5633 Ext 21, Roodekop
Germiston, 1401
CURRICULUM VITAE
OF
SBONGAKONKE MARVELOUS MYENI
CONTACT DETAILS
Physical/Postal Address : 116/5633 Ext 21, Roodekop
: Germiston, 1434
Contact Number : 071-***-****
PERSONAL DETAILS
Surname : Sbongakonke Marvelous
First name : Myeni
Identity number : 920**********
Gender : Male
Marital Status : Single
Home language : isiZulu
Other language : English
EDUCATIONAL QUALIFICATION
Last School Attended : Indonsa High School
Highest grade passed : Grade 12
Year obtained : 2012
Subject Passed : English
: IsiZulu
: Business Studies
: Consumer Studies
: Life Orientation
: Tourism
OTHER QUALIFICATIONS
Institution : Amajuba College Campus ITB
Course : N4, Applied Management, Catering Theory and Practical
: Nutrition and Menu Planning
: Sanitation and Housekeeping
Year : 2013
Institution : Institute for Hospitality
: Luxury Hospitality Standards Housekeeping
: 2015
Institution : Institute for Hospitality
: Luxury Hospitality Standards Food and Beverage
: 2015
Institution : Institute for Hospitality
: Luxury Hospitality Standards Benchmarks
: 2015
Institution : Institute for Hospitality
: Burgundy Short Course
: 2015
Institution : Institute for Hospitality
: Whisky Course and Whisky Professional
: 2015
Institution : Institute for Hospitality
: Wine Course
: 2015
Institution : Institute for Hospitality
: Food Safety
: 2015
Institution : Institute for Hospitality
: Front of House
: 2015
TRAINING
Newcastle Inn
African Sky Hotel and Resorts
Sandton Convention Centre
TRAINING FOR HOSPITALITY AND CATERING
Menu Planning
Catering
Housekeeping
Applied Management
Bar Management
Food and Beverage and food safety
MANAGERS CONTACT DETAILS
Current position held : Bar Supervisor
Bertha : 076-***-**** (HSC Manager)
Previous position held : Staff Canteen Chef/ Cook, Bartender at Montecasino
Cynthia : 071-***-****
Marian : 011-***-****
Mr. Khumba : 073-***-**** (IHC Manager)
QUALIFICATIONS, SKILLS AND EXPERIENCE
Approved Manager Certificate.
Previous bar experience.
Knowledge of handling cash and procedures, experience in the use of cash register, using Micro tills, knowledge in Microsoft Word and Excel.
Ability to work unsupervised at times as well as being to work as part of the team.
Punctuality, friendliness and enthusiasm.
Works well under pressure.
Contact this candidate