Information Technology Microsoft Office

Information Technology Support Specialist

Quality and performance-driven; highly adept at identifying opportunities and executing initiatives to improve business processes through technology. Offer critical eye in defining customer needs, evaluating possible solutions, and aligning resources and actions to achieve project success.

TECHNICAL EXPERTISE

Operating Systems Microsoft Windows Server 2008 Enterprise, Microsoft Windows XP/Vista/7

Server Software Microsoft Exchange Server 2007

Desktop Software Microsoft Office Enterprise 2007/2010, Visio 2008, Visual Studio 2008/2010

Programming Languages Visual Basic, Visual C#, Oracle SQL

Network Protocols TCP/IP, FTP, Telnet, SMTP, DNS, HTTP, POP3, SNMP

Relevant Coursework Managing and Maintaining Computer Hardware and Operating Systems, Networking Essentials, Cisco Routers & Network Security, Microsoft Windows 2008 Directory Services, Microsoft Windows 2008 Server Infrastructure, Microsoft Windows 2008 Server Administration, Intro to Network Security Fundamentals

EDUCATION & VOCATIONAL TRAINING

Southern Technical College March 2015 Tampa, FL

Associates Degree of Science in Network Engineer Administration

Tulsa Welding School, Branch Campus November 2006 –June 2007 Jacksonville, FL

Completed a 7-month 750-hour, welder-training program with studies in structural, pipe, pipeline, aluminum and stainless steel welding processes. Also trained in metal preparation; metal layout, metal, & basic fitting; welding symbols, isometric drawings, & diagrams.

PROFESSIONAL EXPERIENCE

2012-Current Welder EMI Industries, LLC. Tampa, FL

2011-2012 Welder Florida Metal Services, Inc. Largo, FL

2007-2010 Welder Southeastern Mechanical Services Clearwater, FL

Fabricate materials for different companies and products. Certifications in GTAW, 2G position horizontal with ER70S-2, GTAW ERNiCrMo-3 in the 1G position flat, FCAW E71T-1 in the 3G position vertical, GMAW ERNiCrMo-3 in the 2G position horizontal

Fabricate boiler panels & pendants, completed tube overlay and repairs. Certifications in GTAW, 2G position horizontal with ER70S-2, GTAW ERNiCrMo-3 in the 1G position flat, FCAW E71T-1 in the 3G position vertical, GMAW ERNiCrMo-3 in the 2G position horizontal

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