Customer Service Sales

Moemen Abbas

Boston, MA, USA • +1-617-***-****

acsy11@r.postjobfree.com • acsy11@r.postjobfree.com • www.linkedin.com/pub/moemenlotfy/ Profile Master of International Marketing graduate with experience in pharmaceuticals, business development, and marketing. Strong command of business protocols and guidelines. Excellent relationship builder and channel developer. Experience working in Malaysia, Dubai and Egypt. Passion for product design, interior design and event planning. Internship experience in multinational companies like Astra Zeneca, Abbott and Bristol Myers Squib. Fluent in English and Arabic. Relevant Knowledge, Skills, and Training

Market Research • Marketing Strategy • Data Analysis • Brand Activation • Project & Event Management Social Media • Customer Service • Business Development • P&L Management • Negotiation Education Master of International Marketing August 2015

HULT INTERNATIONAL BUSINESS SCHOOL - Boston, Massachusetts Won six week consulting challenge to create strategic marketing plan for Finlandia Cheese. Bachelor of Science in Pharmaceutical February 2008 MISR INTERNATIONAL UNIVERSITY - Cairo, Egypt

Professional Experience Energya El Sewedy - Cairo, Egypt 2013 – 2014

• Second largest cable company in Egypt with $7M in revenue and 4,000 employees. Business Development Specialist - Focused on generating new leads with the aim of increasing sales, maintaining customer relationships and ensuring customer loyalty through excellent customer service. Worked closely with the sales and marketing departments.

• Closed a deal with Talaat Harb for $300K by strategically negotiating over the course of 4 months.

• Built relationship with a potential customer, Sabor construction, one of the largest real estate companies in Egypt, by performing market research and scouting for new business.

• Solved major issue with Alstom Company and retained relationship by negotiating with the client to offer more time to successfully deliver delayed shipment.

JANUS MED - Singapore, Singapore 2011 - 2013

Electronic medical records for clinics, patients and hospitals. Marketing & Sales Analyst - Researched the healthcare market in the UAE and Egypt for potential buyers of electronic medical records (EMR) software.

• Gained valuable knowledge from physicians regarding their outlook on EMR cloud services by providing hands on demonstrations on the benefits of paperless recording.

• Tailored sales conversations to appeal to those practicing special types of medicine. EGMA RESOURCES - Kuala Lumpur, Malaysia 2009 - 2011 Business Development Manager. Scouted for business partners, customers and potential distributers.

• Increased company profits 20% by successfully adding 5 new major clients in one year.

• Earned the company a $15,000 annual commission for two years by brokering a deal between Delta Pharma (Egyptian) and Zimlab (Indian).

Additional Information Languages: Native Arabic; Fluent English.

Internships: Astra Zeneca, Bristol Myers Sq

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