Manager Sales

Christopher F. Barstow **** Grovewood Lane

Medina OH 44256

**********@*****.***

Home: 330-***-****

Cell: 216-***-****

Operations / General Management Professional

Staff and operations management professional seeking to apply talents toward a new challenge. Recognized throughout career for ability to quickly turn around underperforming facilities.

Hire, Train, Mentor, Schedule 42 Support Staff $2MM+ P&L Accountability

Driver/management relationship Familiarity with owner operators

Department of Transportation Specifications Sales / New Business Development

New Facility Start-Up / Launch Contract & Vendor Negotiations

Domestic and International Transportation Experience Pool Distribution, Air, Ocean, LTL

Warehouse/Inventory/WMS DOT Safety Compliance

GPS Software Route Optimization

Professional Experience

General Manager, GM Freight Inc. Brook Park OH, Mar 2010-present.

Hired to help increase revenue and profitability. Over the road trucking operation losing $15-20K per month. Helped streamline operations procedures to facilitate maximum profitability. Created corporate structure and vision statement to help engage employees in promoting corporate goals. Company is now at $20K per month profitability and continuing to grow.

10MM+ P&L accountability

Direct report to 30 employees.

Responsible for hiring and training all new employees, including drivers, clerical, and operations staff. HR accountability.

Helped create a profitable entity during recession.

Responsible for safety in all phases (i.e. equipment maintenance and driver logs)

Liaison between drivers and management.

Motivational programs for drivers to help retain them.

Owner, LFB Logistics, dba Brock LLC, North Ridgeville OH, Mar 2008-Mar 2010.

Started business from ground up in recessed economy. Earned $250,000 in gross sales first year in business. Specializing in full and partial truckload business for the domestic 48, Alaska, Canada, and Mexico. Used backhaul carrier to reduce overall cost to customers.

Negotiated rates with carriers.

Responsible for all administrative, sales, and operational departments.

Helped customers with creative solutions to cut warehousing costs and reduce excessive inventory.

Operations Manager, AIT Worldwide, Middleburg Heights, OH, 2005 to Feb 27 2008.

Brought in to start International Operations and local cartage. Created the International Department from the ground up. Responsible for the supervision of all operational aspects.

Supervised the start up of the International Department from the ground up.

Turned International Business from a $300.00/month profit gain to a $7000.00/month profit gain.

Negotiated rates and contracts with carriers.

Responsible for training of all new employees.

Terminal Manager, XPRESS GLOBAL SYSTEMS, Cleveland, Ohio, 2002 to Aug 2005.

Recruited to drive sales, operational and administration goals for the Cleveland Terminal of this $220MM annual revenue producing transportation company. Direct daily operations of a 30,000 sq. ft. facility with 7 docks, 2 drive-up doors and $1.5MM in capital equipment. Highlights:

Full P&L accountability for a $2.4MM annual revenue producing terminal

Facilitate daily analysis and strategic planning to enhance productivity, revenue generation and cost control of this relatively new facility to Xpress Global

Recruit, hire, train, mentor, schedule and ensure premium productivity levels of 42 support staff including drivers, dock staff, supervisor and clerical team members

Successful in achieving 97.5% On-Time Delivery / Customer Satisfaction Ratings, recognized as 4th highest among 53 terminals: customers include Home Depot, Lowes, Mohawk, Blockbuster, Polo, and Famous Footwear

Achieved 30% annual sales increases while decreasing costs by 30% annually

Awarded four consecutive years for Zero Lost Time from Injuries

Appointed to travel routinely to turned around underperforming terminals by proactively addressing staffing concerns, clearly communicating performance expectations, holding team members accountable for outcomes, providing tools to deliver on goals, identifying and taking action on opportunities for cost control

Selected to launch facility from ground up including site selection, capital equipment, warehouse bar coding set up, Standard Operating Procedure implementation, staffing, etc.

Terminal Manager, USF WORLDWIDE, Middleburg Heights, Ohio, 1990 to 2002

Awarded fast-track promotions through progressively responsible positions including Night Operations Agent, Night Operations Manager, Operations Manager and Terminal Manager.

Promoted in ’98 to hold full accountability for driving sales, administration and operations initiatives for this $1MM+ annual revenue producing terminal

Hired, trained, scheduled and ensured performance levels of 12 staff

Achieved a 22% revenue increase in 4 years; earned 97.5% Customer Satisfaction

Captured new customers including Bettcher Ind., Diebold, and Communication Exhibits

Traveled nationwide to support automation changes and ensure SOP compliance

Education

CLEVELAND STATE UNIVERSITY, pursuing B.S. in Computer Science. 3 Years complete

Extensive training in Human Resource Management & Legal Compliance, Conflict Management, Profit & Loss, and Standard Operating Procedures. Dangerous Goods Certified.

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