Looking forward to an opportunity for working in a dynamic, challenging environment where I can utilize my skills for developing my career and for the growth of the organization.
Profile Summary
Worked as a Catalog maintenance associate with 2 years and five months of experience in E-Commerce, Data Conversion.
Very good knowledge on analyzing the Project specifications, and Gathering the requirements.
Technically encouraged Cataloging team and XML team to assure the overall Quality, Delivery before timing & Productivity & achieving the targets fixed.
Excellent communication with Team People, Management level and customer interaction skills.
Good coordination and interpersonal communication skills.
Ability to work productively as part of team and share knowledge with the team members.
Good understanding, planning, analyzing and organizing skills and meeting deadlines.
Good experience in FTP Access.
Expert at creating Project Plans and Maps.
Proficient at Strategic Planning.
Excellent logical thinking and problem solving abilities.
Capable of handling multiple tasks, taking initiatives, working in groups or as an individual.
Handle stressful situations.
Strong Knowledge in MS-Excel
Commitment to meet Deadlines
Excellent data accuracy skills, eye for detail, and commitment to meet deadlines
Peer respect - establish and maintain cooperative working relationships
Work Experience
Company Name: S4CARLILSE PUBLISHING PVT LTDLocation: Chennai
Role: Catalog maintenance associate Duration: Apr 2013 - Sep 2015
Responsibilities:
Maintaining Products (ebooks and Periodicals) in Qbend Store and White label sites.
Creating the product (ebooks and Periodicals) information’s through xml to upload the corresponding web store.
Uploading the source files through catalog admin with corresponding DRM.
Checking the meta information’s and fixing it.
Validate the conversion of the physical book to digital format using tool.
Perform quality checks on images in the book..
Check the product information's in the web store.
Raising queries to the clients, regarding the required field that missed/mismatched to the data we required to upload in store.
Maintain composure in critical situations and communicate clearly with both internal and external customers and client.
Defect tracking
Identifying defects
Test coverage
Test reporting
Passion for delivering great customer experience
Company Name: ROJA OPTICAL Location: Madurai
Role: Admin Executive Duration: Jun 2010 - Feb 2013
Responsibilities:
Maintaining the showroom.
Maintaining stocks.
Maintaining accounts.
Accept the customer's feedback and rectifying the issues.
Order new material as per customers favor.
Functional Skills
Ability to face Deadlines and Good Problem Solving Skills.
Able to take on large conceptual problems or projects.
Excellence in documentation.
Education
M.S.S. Wakf board college, Madurai TN Bachelors of Computer Science