Customer Service Front Office, Management

OBJECTIVE

A front desk position in a spa or salon where my organizational, interpersonal and office skills can be utilized.

SUMMARY

Experienced massage therapist with strong background in front office management, sales and marketing.

EXPERIENCE

Business Owner, Healing Through a Pure Conscience

Venice, CA. 2011-2015

●Owned and operated a thriving massage therapy business..

●Marketed through different mediums including Groupon, Living Social and Amazon Local.

●Managed the schedules of five employees.

●Utilized Mytime.com to schedule appointments and manage payroll.

●Contacted customers and set appointments through telephone and email.

●Proficient in several computer programs including Microsoft Word, Excel, and Power Point.

●Coordinated wellness events

Procured event site

Contacted and scheduled vendors

Advertised event to community

Presented information on stress management

Front Office Manager, Sabrina’s Healing Waters

Tulsa, OK. 2007-2011

●Oversaw front office operations for an upscale salon/ day spa.

●Responsible for advertising and increasing client base.

●Answered telephones and scheduled appointments.

●Provided excellent customer service.

EDUCATION

Community Care College, Tulsa, OK 2005-2006

Massage Therapy Certification (500 hrs)

CERTIFICATES

●Credit Money Management Certification, US Bank, 2014

●Small Business Start-up Certification, SBA.Org., 2012

●Angel Bra Certification, Ardyss Int., 2011

REFERENCES

Available upon request.

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