Customer Service Sales
Resume:
Rae S. Williams
Lauderhill, FL 33313
Phone: 954-***-**** Email: *********@***.***
SUMMARY OF QUALIFICATIONS
Legal Professional who offers superior research and analytical skills, with a strong ability to lead.
Niche for foreclosure practices with over 10 years of expertise.
Proficient in Microsoft Suites as well as all Office and business practices.
Certified in Franklin Covey Time Management and Business Writing.
PROFESSIONAL EXPERIENCE:
John Galt Insurance Agency – Fort Lauderdale, FL
Customer Service Agent – December 2014 – Present
Aid clients with all policy needs via phone and in person
Assist agents with the upkeep and maintenance required with files
Prepare and update business reports and special assignments given daily
Aldridge Connors, LLP - Delray Beach, FL
Sales Paralegal-Post Sales Dept. – June 2013 –December 2014
Ensure proceeds from sale are received and forwarded to client.
Reviewed legal documents for accuracy before file marked closed.
Prepared and filed all necessary Motions/Orders to amend discrepancies.
Updated office and client systems with progress after sale date on a weekly basis.
Any miscellaneous billing that went along with the sale or recording of the final deed.
Phelan Hallinan, PLC – Fort Lauderdale. FL
Legal Assistant – Post Sales Dept. – August 2011 – June 2013
Ensure proceeds from sale are received and forwarded to client.
Reviewed legal documents for accuracy before file marked closed.
Prepared and filed all necessary Motions/Orders to amend discrepancies.
Updated office and client systems with progress after sale date on a weekly basis.
Any miscellaneous billing that went along with the sale or recording of the final deed.
Prepared Certificate of Title, Quit Claim Deeds and Special Warranty Deeds to transfer title appropriately.
Law Offices of Marshall Watson- Fort Lauderdale, FL
WorkWay Employment Agency – Temporary Assignment to Marshall Watson, LLP
Legal Assistant – Reinstatement/Payoff Dept. – January 2011 – July 2011
Communicated with banks, borrowers and third parties the figures necessary to reinstate or payoff a loan before it was foreclosed upon.
Gathered fees assessed by firm and loaner to provide accurate figures.
Supplied courts or mediators with figures needed to facilitate a resolution to foreclosure dilemma as it pertains to amounts owed to date.
Law Office of David J. Stern (DJSP Enterprises) – Plantation, FL
Junior Paralegal- January 2008 – November 2010
Assisted Senior Paralegal with setting hearing and preparing foreclosure cases.
Prepared Affidavits and Mortgage Assignments.
Performed quality inspections over each file to make sure all required documents were enclosed, before sending file to hearing.
Sent daily updates via client websites such as Quandis, LPS, Lenstar, Vendorscape and Clarifire.
Department of Children and Families – Plantation, FL
Economic Self Sufficiency Specialist I – July 2005 – December 2007
Interviewed clients to determine eligibility for public assistance.
Assisted eligible clients in obtaining and providing required documents.
Processed the application.
JPMorgan Chase – Tampa, FL
Legal Assistant/Partial Release Coordinator July 2002 – July 2005
Performed supporting legal and administrative functions related to the processing and reviewing of partial releases of mortgages and easments.
Prepared loan modifications to correct legal descriptions.
Foreclosure Analyst – April 2000 – July 2002
Ensured property ready to be conveyed back to HUD, FHA or bank for resale after foreclosure completed.
Assigned contractors to do the work on the property or filed claim if property was found to be irreparable.
EDUCATION:
Barrington University – Birmingham, AL
Bachelor of Business Administration – November 2002
Areas of study included Marketing, Finance, Management and business Law.
GPA 3.8
REFERENCES:
Available upon request
Contact this candidate