Europass

Curriculum Vitae

Summary

Personal information

First name(s) / Surname(s)

John / Sarivougioukas

Address(es)

**-**, **** ********* ******, 15562 Athens, Greece.

E-mail and Telephone(s)

acsxrw@r.postjobfree.com

Mobile:

0030 694*-******

Nationality, Date of Birth, Gender

Greek June 13, 1960 Male

Work experience

Dates

Organization

Position

Nov 2014 – now

Freelance Consultant

Consultant

Feb 2013 – Nov 2014

General Hospital of Athens

Head of MIS Dept

Jul 2010 – Feb 2013

Social Security Institution (IKA-ETAM)

Deputy Governor

Mar 2010 – Jul 2010

Ministry of Health, Republic of Greece

Advisor

Mar 2007 – Mar 2010

Ministry of Finance, Republic of Cyprus

Project Director

Jan 1996 – Mar 2007

General Hospital of Athens, “G. Gennimatas”

Head of MIS Dept

Sep 1994 – Jan 1996

City University of New York

Adjunct Professor

Sep 1994 – Jun 1995

Borough of Manhattan Community College

Adjunct Professor

Jun 1994 – Sep 1994

Manhattan College

Adjunct Professor

Mar 1990 – Jun 1991

Consortium for constructing the Chamber of Music

Engineer

Mar 1988 – Mar 1990

Hellenic Navy

Officer IT engineer

Sep 1986 – Mar 1988

SETLA SA

Manager

Sep 1984 – Sep 1986

MAS Ltd

Systems Engineer

Education and training

Dates

Degree

Institution

Grades

1980-1984

BSc in Electrical Engineering

Ohio University

2.8/4.0 (7/10)

1993-1994

MSc in Computer Engineering

Manhattan College

3.95/4.00 (9,9/10,0)

1995 - 1997

MSc in Electrical Engineering

Manhattan College

3.90/4.00(9,9/10,0)

Personal skills and competences

Understanding

Speaking

Writing

Language

Listening

Reading

Spoken interaction

Spoken production

Greek

Native

Native

Native

Native

Native

English

Excellent

Excellent

Excellent

Excellent

Excellent

French

Good

Good

Average

Average

Good

Turkish

Poor

Poor

Poor

Poor

Poor

Chinese

Very Poor

Poor

Very Poor

Very Poor

Poor

Social skills and competences

Developed more than 150 Quality Systems, Lead Assessor for Quality Systems, Technical documentation of CE-mark, Evaluated IT projects of about 15 million euro, Expert in Process Management and in the Deign, Implementation, Operations & Management of IT systems.

Organisational skills and competences

Development of Quality and Management Systems: ISO 9001(quality), ISO 13485 (medical), ISO 15224 (hospital), EU Directive 93/42, ISO 14000(environment), ISO 17025 (labs), ISO 15189, (med labs), BS OHSAS 18001 (Health&Safety), ISO 20000(IT), ISO 22000(HACCP), ISO 22301(business continuity),ISO 25000(IT), ISO 27000(IT Security), ISO 31000(Risk Mangmnt), ISO 50000(energy).

Publications

49 national and international conferences and journals

Technical skills and competences

Cybernetics : Governance, Strategies, Big Data, Compliance, Sustainability, Business Intelligence

Management : IT Business Continuity, SOPs and GMPs, Process Re-engineering, 6Sigma, Validation & Verification, Change & Project Management (Prince II), (ADONIS), clinical trials CROs

Buildings Constructions: Electrical and Mechanical industrial facilities (computer rooms, networks)

Computer Programming: Assembly, Fortran, Pascal, Cobol, V.Basic, VC/C++, Ada, Java, Scripting

Computing Systems: ΙΒΜ 360/370, PDP 11, VAX VMS, IBM S/36, HP UX, Windows, Android

Participation in research: 1992, voice recognition system, 2005, chemical analysis of ground water

Europass

Curriculum Vitae

Detailed

Personal information

First name(s) / Surname(s)

John / Sarivougioukas

Address(es)

26-30, 17th Noemvriou Street, 15562 Athens, Greece.

Telephone(s)

Mobile:

0030 694*-******

E-mail

acsxrw@r.postjobfree.com

Nationality

Greek

Date of birth

June 13, 1960

Gender

Male

Desired employment / Occupational field

Work experience

Dates

November 2014 - now

Occupation or position held

Freelance consultant

Main activities and responsibilities

Project Management: planning, budgeting tasks, scheduling, implementation, monitoring, and supervising the development of healthcare systems (open source software JIRA)

Quality, IT, and Standards Applications:

oQuality Management and Assurance Systems in Healthcare (ISO 9001, 13485, 15224)

Development of Quality Management Systems

Documentation of Quality Management Systems with

ITMS – Information Technology Management Systems testing

oCompliance testing of IT against standards

oContinuity testing of IT services

oEfficiency and effectiveness testing of IT systems

oRisk assessment

Design and development of custom software packages

Evaluating the compliance with international standards using IT means of

SOPs - Standards of Procedures

GMPs – Good Manufacturing Practices

GLPs – Good Laboratory Practices (metrology)

oBusiness Continuity Management of healthcare processes (ISO 22301)

Standards for the clinical structure and content of patient records, Academy of Medical Royal Colleges, 2013.

Codification systems (ICD-10 and SNOMED)

Messaging system and interoperability (HL7)

oSecurity in healthcare concerning

Information Systems (ISO 27001)

Risk Management (ISO 31001)

Occupational Health and Safety Management (OHSAS 18000)

Food Services (ISO 22000)

oEnvironmental Management Systems (EMAS ISO 14001) with focus on healthcare

oMedical Devices

Application of EU 93/42 Directive

Design and manufacturing medical products, ISO 13485

FDA requirements 21 CFR 820

Software requirements of medical products, ISO 14971

Application of Good Manufacturing Practices (GMPs)

oMedical Laboratories

Accreditation of applied methods (ISO 17025)

Quality Management Systems, (ISO 15189)

oElectrical and Mechanical Engineering studies and supervising implementations in healthcare using AutoCad

Electrical building and industrial installations, HD 384

Heating Ventilation and Air Conditioning (ASHRAE guidelines)

Elevators (ASME, ANSI, NFPA, ISO/TC 178)

Networks and communication (IEEE 802 series)

Gas distribution (ISO/TC 193)

Medical gas (ISO/TC 121)

Water supply, drainage, and sewage

Thermal insulation (ISO 8143)

oEnergy Management in healthcare premises

Energy Management System, (ISO 50001)

EU 91/2002 Directive, Energy efficiency

EU 2010/31 Directive, Energy efficiency

Feasibility studies

oElectrical and Mechanical designs for specialized building installations (electrical, HVAC, elevators, thermal and insulation, water supply and drainage)

oInvestments in healthcare

oOperational Biomedical technology evaluation methods

oTechnology assessment (HTAi, WHO) for hospitals and medical devices

Business Intelligence

oKPIs and Reporting (exploiting ERP systems features)

oOptimization methods

oSemantic interoperability

oDynamic workflows restructuring (software package ADONIS)

Software development applications

oAlgorithms implementation for specific applications with C/C++

oWeb scripting with PHP, HTML, CSS, XML

oContent Management Systems with Joomla

Major (recent) clients

oLilly – Farmaserve SA (Mr. Filiotis)

oRoch –Diagnostics division (Mr Keller)

oMedicon – Olympus SA (Mr Mitropoulos)

Name and address of employer

26-30, 17th Noemvriou Str, Holargos, 1556 Athens, Greece

Type of business or sector

Healthcare

Dates

February 2013 – November 2014

Occupation or position held

Director of IT Department of the largest State Hospital in Greece, “G. Gennimatas” Hospital

Main activities and responsibilities

Directing the Management Information Systems Department of the General Hospital involving

oOperations,

Supporting annually approximately 250,000 out-patients and 80,000 in-patients

oFacilities,

2,500 employees hospital with 800 doctors, 1,200 nurses, 300 administrators, and 200 technical personnel, in 65,000 square meters coverage in a campus of 8 buildings with 2 computer centers, 16 servers, 800 terminals, 500 printers supported by 1 Mbit network with 1,200 IP-phones providing Wi-Fi services and internet access to professionals and civilians too, www.gna-gennimatas.gr

oIntegrated Infrastructure,

e-Health: Electronic Medical Record (EMR), Administrative Hospital Information System (HIS), Clinical Information System (CIS), Laboratory Information System (LIS), Radiology Information System (RIS), Picture Archiving & Communications System (PACS), and Blood Bank Information System.

m-Health: patients supporting services (e-appointments), medical devices (Point of Care-POC at Surgery, Intensive Care Unit, Emergency, Cardiology, and Endocrinology).

Biomedical: links with EMR with Radiological equipment (two CT, a MRI, and a CT DS Angiography, and ultrasound-US), units set for Renal Dialysis, two Mammography, a DXA for bone densitometry, anesthetic equipment, and various monitors types.

Facilities Management:: two Computer Rooms, Building Management Systems (BMS), steam and air production and distribution, fire alarms, security CCTV, freezers, laboratory instruments and auxiliary devices and equipment, utilities and energy management.

Services

oProcurement,

oEvaluation and improvement of processes and procedures

oMaintenance of

codification systems and

followed standards HL7, IEEE, ANSI, IEC, CENELEC, FDA, EN, and ISO

oDesign of Information Systems,

oDevelopment of Software applications

oImplementation and administration of healthcare IT systems,

oFirst and second level support of

oMaintenance of healthcare IT systems,

System and Applications Software

Hardware support, and

Network maintenance

oContracts Management, Service Level Agreements (SLAs)

Name and address of employer

State Hospital of Athens, G. Gennimatas, 154, Mesogeion Avenue, Athens, Greece

Type of business or sector

Healthcare

Dates

July 2010 – February 2013

Occupation or position held

Deputy Governor

Main activities and responsibilities

Governance of the largest Social Security Institution (SSI) of Greece (1,7 million workers, 5,5 million beneficiaries, and 1,2 million pensioners) administering 2,8 billion euro every year assigned exclusively the political leadership of the Institution’s medical and pharmaceutical services and the IT services.

General Directorate of Medical Services

oUpgraded the computerized eHealth service processing the paper-prescriptions (almost 2 million prescriptions per month) achieving a 33% reduction of the pharmaceutical expenditures (from 210 million euros to 140 million per month)

oRe-engineering the business model of the services provided at the 360 subsidiaries of the Institution improving the efficiency of the offered services

oSetting a computerized service for sending every month a letter to each of the 7,000 medical doctors informing about (i) the number of peer-reviewed insured beneficiaries, and (ii) the performance of prescriptions of each prescribing physician with statistical analyses, achieving 25% reduction of the pharmaceuticals costs from the first month of measure’s implementation.

oIncreased the efficiency of the Institution’s owned hospitals, at the Hospital “Virgin” from 27% in-patients occupancy to 70%, at the 5th Hospital from 60% in-patients occupancy to 80%, at the 2nd Hospital increased the number of out-patients by 20%, and at the 3rd Hospital increased the number of patients served by 35% without increasing the involved costs.

oDesigned, implemented, and organized the Accreditation Center of Labor Disability achieving the reduction of the overall index of disability from 14% to 8% which is about the average general European index.

oPolitically achieved to introduce legislation for transferring the examination of the terms and conditions of the disability diseases in the Central Board of Health instead of opinion by officials of the Ministry of Labor maintaining complete electronic medical records on which assessment is performed.

oSupervised the study prepared by the services of the Institution demonstrating that the implementation of prevention programs throughout the insured population ages and by investing 70 million euros per year saved EUR 500 million.

oOrganized the operations with eHealth services for the support of the Institution’s Pharmacy stores setting available and providing specific high cost drugs and non-imported drugs.

General Directorate of Informatics

oRe-engineered the IT services providing the capability to the employers to report over internet on a monthly basis instead of the aggregated quarterly statements boosting the Institution’s revenues.

oExtended the Quality Management System ISO-9001 with the support of computer applications for the acquisition of raw data from the Institution’s ERP.

oIntroduced Lean Management principles and methods (Lean Management) training the staff and adopting "6Sigma" procedures for process optimization for labor insurance

oRevealed the "scandal of Kalithea" (= embezzling 12 million euros) resulting from the exploitation of a Risk Assessment System which investigated the interrelations in the complete data set of the Institution’s databases applying business rules (ISO 31000)

oIntroduced the eHealth services to the Accreditation Centre of Disability to ensure the service of each candidate within 4 weeks for 210,000 cases every year.

oReceived funding of 21 million euro from the European Union to implement 5 IT projects for the improvement of the efficiency and effectiveness of Labor Insurance services.

oRe-engineering of the Institution’s financial services following a plan involving 1127 employees from all the 360 subsidiaries of the territory providing an active roles to the banks achieving financial benefits of 10 million euro per year (ISO 22301).

oInteroperability of the Institution’s ERP system with the IT systems of the Ministry of Finance providing (i) efficient services to employers and insured employees, and (ii) effective financial control.

Name and address of employer

IKA-ETAM, 8, Agiou Constantinou Street, Omonoia, Athens, Greece

Type of business or sector

State Social Security Organization

Dates

March 2010 – July 2010

Occupation or position held

Advisor of the Secretary General of the Ministry of Health, Athens, Greece

Main activities and responsibilities

Advising the Secretary General and the Mister of Health, Ministry of Health, Republic of Greece, and representing the Ministry at the SANCO committees works. Assigned the advisory activities for the supervision and control of IT and information infrastructure of the Ministry of Health concerning the public and private sectors. Designed and supervised the implementation of:

ESYnet:

oit is the national healthcare IT network, it works until today without implementing the entire set of designed functionality

oExamined, designed, and implemented a standardized template for the collection and processing of operational data from 131 hospitals of the National Health System, 230 health centres, and 180 private hospitals and clinics.

oDeveloped the main tools for applying control, on the one hand, on the political and administrative leadership of the Ministry of Health, and on the other hand, on decisions making following the applied fiscal policy.

oImplemented using a variation of the Cybernetic VM-model

oDevelops a human cybernetic network involving the hospitals’ and the Ministry’s personnel and administration following the developed distributed, in nature, communication protocols.

DRGs (IT reimbursement healthcare system):

oit is a version of the Disease Related Groups (DRG) of the Ministry of Health, Republic of Greece

oDesign and implemented the plans for the introduction of the 'Closed Consolidated Medical Budgets" in the National Health System (NHS).

oCollaborated with the National School of Public Health for the conditions, the terms of selection, and the adaptation actions applied by choosing the Australian model as the base standard as happened in other countries too (eg Germany).

oChaired all Committees as Deputy Governor responsible for Social Security Institution of Medical Services.

oIntroduced the system DRG system in 131 Hospitals NHS in just 27 weeks coordinating the scientific knowledge and medical experience of 300 NHS physicians-directors and 400 administrators of the NHS.

oApplied principles of Cybernetics (2nd order) and standard methods of Artificial Intelligence (AI - Artificial Intelligence)

oTrained the trainers staff in all NHS hospitals with the e-learning system of the National School of Public Health in two sessions of 650 executives each time across the territory.

oo Developed a web software application for the usage of DRGs from medical professionals at each hospital.

eHealth:

oDeveloped the proposals for the "bridge" projects between the ending 3rd European financial support framework program and the starting 4th program

oDesigned the web-based Hospital Information Systems for the remaining 17 non-computerized NHS hospitals.

oDesigned the attributes and functionality of the IT Business Intelligence BI System to replace ESY.net, the project is now in progress.

oAssessed and evaluated advanced biomedical equipment, mostly for invasive radiology, for consolidating the information of processes-medical protocols-standardization optimizing cost and time of patients’ treatment.

Name and address of employer

Ministry of Health and Solidarity, 17 Aristotelous Street, Athens, Greece

Type of business or sector

Healthcare

Dates

March 2007 – March 2010

Occupation or position held

Project Director, IT Project Manager

Main activities and responsibilities

Advisor of the Ministry of Finance.

oAssigned the duties of Project Director of the largest IT project in Cyprus, 21 million euro.

oThe project referred to the introduction of an Integrated Hospital Information Systems at 2 new hospitals, at Nicosia (650 beds) and Famagusta (300 beds).

Cooperated with the vendor of the project, IBM Cyprus, using internationally known IT products from IBM, Siemens, SAP, Phillips, and Technidata.

Directing the project followed PRINCE II methodology reporting to

othe Project’s Board,

othe project’s Steering Committee, and

othe General Director of the Ministry of Health and the Minister of Health,

Extended the project’s scope

ointerconnecting the metropolitan Nicosia General Hospital with the regional and rural health centres and the rest of the hospitals of the local National Health System

odeveloping eHealth and mHealth web-based applications.

oInterconnecting the Medical Laboratories (Analytic and Radiology) of the rest of the NHS hospitals

oStandardizing parts of the national Electronic Medical Record (EMR)

Directed the processes of the resolution of the raised issues related with the introduction and the efficient use of the project’s modules.

Application of methodologies concerning

oProject Management,

oChange management,

oBusiness Continuity, and

oRisk Management.

Name and address of employer

Ministry of Finance, Nicosia, Cyprus

Type of business or sector

Healthcare

Dates

January 1996 – March 2007

Occupation or position held

Director of IT Department of the largest State Hospital of Greece, “G. Gennimatas” hospital

Main activities and responsibilities

Pilot hospital for ICT applications of the Ministry of Health, Republic of Greece.

In 1996, it was installed a micro-computer server and seven terminals at the Patients Admissions Office registering the admitted in-patients.

Directed the design, followed the bidding process, participated actively in the installation, parameterization, testing, training, operation, maintenance, and the day-to-day support of the developed integrated Hospital Information System (gradual investment of more than 25 million euro in total) consisted of fully interoperable subsystems

oThe Administrative Information System (In-patients Admissions, Out-patient Admissions, Accounting, Procurement, Warehouses, Personnel, Biomedical Engineering, Business Intelligence)

oThe Clinical Information System (wards, specialties such as Renal, surgery, anaesthesia, ICU, the Emergency department)

oThe Laboratory Information System (connected with scientific instruments and analysers covering Biochemistry, Microbiology, Haematology, Immunology, Toxicology, and Blood Bank)

oThe Radiology Information System (consisted of the patients administration part and the Picture Archiving and Communications System – PACS connected with all available hospital modalities for diagnostic and invasive medical practices)

oSupporting application modules (computer room administration, network administration, Wi-Fi services, IP-telephony, fax server, facilities management, web and e-mail services, biomedical equipment support, point-of-care devices networking and management services, freezers monitoring, web procurement facilities, eHealth applications for specialties-e.g HLA compatibility checking or transplantations procedures)

Technical support to the Biomedical Engineering department concerning IT connectivity and standards (eg CE-mark technical files and devices acceptance tests)

Name and address of employer

State Hospital of Athens, G. Gennimatas, 154, Mesogeion Avenue, Athens, Greece

Type of business or sector

Healthcare

Dates

September 1994 – January 1996

Occupation or position held

Adjunct Professor, City University of New York, City College, New York City.

Main activities and responsibilities

Taught Computer Science and Computer Engineering university courses of

Discrete Math,

C, and

Operating Systems.

Supervised the scheduling and operational efficiency of the department’s laboratories.

Name and address of employer

City College, City University of New York, New York City, 137 Convent Avenue, NYC, USA

Type of business or sector

Academia

Dates

June 1994 – September 1994

Occupation or position held

Adjunct Professor

Main activities and responsibilities

Taught Computer Engineering courses,

sophomore course of Digital Design and

junior course of Micro-processors along with the related laboratory sessions.

Name and address of employer

Manhattan College, Riverdale, New York City, New York, USA

Type of business or sector

Academia

Dates

September 1993 – June 1994

Occupation or position held

Adjunct Professor

Main activities and responsibilities

Taught Computer Science courses, the courses of

oOperating Systems and

oprogramming with Pascal.

Name and address of employer

Manhattan Community College, New York City, New York, USA

Type of business or sector

Academia

Dates

March 1990 – June 1991

Occupation or position held

Project Manager, IT Scheduling

Main activities and responsibilities

Responsible for the management of the computer applications administering the scheduling of the master plan for the construction of the monumental building of the Music Chamber of Athens, the largest private project ever in Greece.

Development and operation of application software, developed the software modules in Fortran IV implementing PERT and CPM methods

Running the computer centre consisted of IBM S/36 computing mini-system.

The project delivered on-time and within budget.

Name and address of employer

N. Pandis Co

Type of business or sector

Construction

Dates

March 1988 – March 1990

Occupation or position held

Navy Officer

Main activities and responsibilities

Computer Engineer serving the army duties.

Name and address of employer

Hellenic Navy

Type of business or sector

Hellenic Navy forces

Dates

September 1986 – March 1988

Occupation or position held

IT Director

Main activities and responsibilities

Directing a computer centre, Wang VS-65 mini computer system, providing computer services to a group of seven commercial companies with multiple sales locations in the territory selling various commodities.

Name and address of employer

SELTA SA, 9 Ippiti, Athens, Greece

Type of business or sector

IT

Dates

September 1984 – September 1986

Occupation or position held

Systems Engineer

Main activities and responsibilities

Marine and Industrial control systems.

Design, development, implementation, and maintenance of marine and industrial automated systems.

Supervised

olarge engineering projects such as the rewiring of the engine-room of a 500,000 ton ship (Afran Sun, Total),

othe repairs of the control systems of gas carrier (Asterias, Tsakos), and

othe supervision of the Woodward’s governors maintenance.

Name and address of employer

MAS Ltd, 9 Ipiti Street, Athens, Greece

Type of business or sector

Marine and Industrial control systems & instrumentation

Education and training

Dates

September 1993 – August 1994

Title of qualification awarded

Master of Science in Computer Engineering (GPA: 3.95/4.00 or 9.91/10)

Principal subjects/occupational skills covered

Computer hardware and systems software, artificial intelligence

Name and type of organisation providing education and training

Manhattan College, Riverdale, New York City, New York, USA

Dates

January 1995 – 1997

Title of qualification awarded

Master of Science in Electrical Engineering (GPA: 3.90/4.00 or 9.9/10)

Principal subjects/occupational skills covered

Communication systems, Control systems.

Name and type of organisation providing education and training

Manhattan College, Riverdale, New York City, New York, USA

Dates

September 1980 – August 1984

Title of qualification awarded

Bachelor of Science in Electrical Engineering (GPA: 2.80/4.00 or 7.0/10)

Principal subjects/occupational skills covered

Communication systems, Control Systems, and Systems Engineering

Name and type of organisation providing education and training

Ohio University, Ohio 45701, USA

Personal skills and competences

Mother tongue(s)

Greek

Other language(s)

English, French, Turkish, Chinese

Self-assessment

Understanding

Speaking

Writing

European level Listening

Reading

Spoken interaction

Spoken production

English

Excellent

Excellent

Excellent

Excellent

Excellent

French

Good

Good

Poor

Poor

Good

Turkish

Poor

Poor

Poor

Poor

Poor

Chinese

Poor

Poor

Poor

Poor

Poor

Social skills and competences

Developed Quality Systems according to ISO 9001:2008 (designed more than 150 systems)

Lead Assessor for Quality Systems in the area of Healthcare for EKEVYL (now EKAPTY) and TUV Austria Hellas

Expert in assessing technical documentation for CE-mark for medical devices

Evaluated IT projects of about 10 million euro for the State Agency “Information Society” for

oe-Health applications

om-Health, software and hardware applications

Assigned as expert the investigations of accidents by the Technical Chamber of Greece

Organisational skills and competences

Development of Quality and Management Systems according to

ISO 9001(quality), designed and audited > 150 quality systems in USA and Greece

ISO 13485 (medical), supporting manufacturers and commercial distributors

ISO 14971 (medical), risk assessment and risk management applications

EU Medical Device requirements – Council Directive 93/42/EEC

ISO 14000(environment), industrial applications

ISO 17025, medical testing and calibrating laboratories

ISO 15189, medical examinations laboratories

BS OHSAS 18001 (Health and Safety), human resources management

ISO 20000(IT), information technology administration

ITIL, developed and applied

ISO 22000(HACCP), implemented food processing integrated systems

ISO 22301(business continuity), implemented hospital emergency plans

ISO 25000(IT), applied information technology management

ISO 27000(IT), implemented and applied information technology security systems

COBIT, designed, developed, and audited security in information systems

ISO 31000(risk), designed and developed integrated operational and financial systems in healthcare systems

ISO 50000(energy), supporting administrative documentation system, engineering designing and funding plans

Publications

1.J. Sarivougioukas, A. Vagelatos: “Introduction of a Clinical Information System in a Regional General State Hospital of Athens, Greece”, Medical Informatics in Europe Conference (MIE2000), Hannover, Germany, August 2000. Published in: Studies in health technology and informatics. 2000; 77:1023-7.

2.J. Sarivougioukas, A. Vagelatos: “Clinical Information Systems: The need for a more user-friendly Human - Computer Interface”, The Sixth International Symposium on Health Information Management Research, Halkidiki, Thessaloniki, Greece, May 2001.

3.A. Vagelatos, J. Sarivougioukas: “Critical Success Factors for the Introduction of a Clinical Information System”, IX Mediterranean Conference on Medical and Biological Engineering and Computing, Pula, Croatia, June 2001.

4.A. Vagelatos, J. Sarivougioukas: “Hospital Information System: Required Infrastructure at the contemporary hospital”, MEDICINE, No 9, 2001 (Scientific Educational Company – BETA publications).

5.J. Sarivougioukas, A. Vagelatos: “IT outsourcing in the Healthcare sector: The case of a state general hospital”, SIGCPR 2002 Conference, Kristiansand, Norway, May 2002.

6.J. Sarivougioukas, A. Vagelatos: “Determination of the success of a Hospital Information System Implementation”, EMBEC 2002 Conference, Vienna, Austria, December 2002.

7.A. Vagelatos, J. Sarivougioukas: “Lessons Learned from the Introduction of a Laboratory Information System in a state hospital of Athens, Greece”, Hawaii International Conference of System Science - HICSS 36, Hawaii, USA, January 2003.

8.A. Vagelatos, J. Sarivougioukas: “Regional Health Care Authorities delivering application services to primary health care units”, Medical Informatics in Europe Conference (MIE2003), St Malo, France, May 2003.

9.A. Vagelatos, J. Sarivougioukas: “The Impact of a LIS to the Hospital's Analytical Laboratory Quality Accreditation”, International Conference on Information Communication Technologies in Health (ICICTH 2003), Samos, Greece, July 2003.

10.J. Sarivougioukas, A. Vagelatos: “Information Systems in Healthcare at the Start of the New Millennium

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