Customer Service Office
Resume:
JESSE MARMOLEJO _
Houston, Texas
E-mail: **************@*****.***
Phone: 832-***-****
OBJECTIVE
Seeking a position in the administrative division where I may apply effective experience, education, skills and abilities in an office environment.
EDUCATION
Houston Community College Fall 2011 – Present
Pursuing an Associates in Arts
YES Prep North Central High School Diploma
PROFESSIONAL SKILLS
Bilingual: English/Spanish-Fluent
Efficient in a fast paced office environment.
Extensive professional customer service experience.
Microsoft Office: MSWord, Outlook, Excel, PowerPoint and Publisher.
SAP
Vesta
QuickBooks
Notary Public Expires 11/11/17
First Aid/CPR Certified
EMPLOYMENT
Ambassadors Care August 2015 – November 2015
Payroll Manager
Manage all payroll processing for caregivers.
Manage schedules and timesheets for caregivers.
Serve as office receptionists and assistant to office staff.
Offer extensive customer service to clients and caregivers.
Manage all client and caregiver files.
Process all new-hires.
Assist in in-house audits.
Manage in-office master schedule.
Children’s Learning Adventure, Fall Creek November 2014 – July 2015
After School Teacher
Coordinate activities for First and Second grades.
Create and maintain an environment allowing and encouraging children to make discoveries, solve problems, and think independently.
Assist with daily assignments and supervise children during field trips.
Community Services School, H.I.S.D. January 2014 – July 2014
General Clerk III – Houston, Texas
Offered extensive customer service to parents, students, and teachers over the phone and in person in a fast paced office environment.
Assisted in managing student files.
Managed the school’s master schedule.
Analyzed student referrals.
Managed all legal documents to assure compliance with state regulations.
Logged detailed notes of the student’s progress and reported it to the nurse consultant.
Reviewed and restructured student referral documents for Homebound and Pregnancy Related Services.
Translated between nurse consultants, counselors, parents, and students.
Harris County Home Health Services February 2013 – December 2014
Field Supervisor – Houston, Texas
Offered extensive customer service to clients and attendants over the phone and in person in a fast paced office environment.
Supervised 200 clients and their attendants.
Managed schedules and timesheets for attendants.
Assisted in payroll administering.
Analyzed insurance documents.
Managed all legal documents to assure compliance with state regulations.
Logged detailed notes of the client’s progress and report it to their insurance caseworker.
Conducted task orientations for new attendants.
Cavender’s Boot City October 2012 – February 2013
Sales Associate – Houston, Texas
Promoted and sold store products.
Offered extensive customer service in-store, and over the phone.
Baker Hughes, Inc. June 2011 – September 2012
Machinist – Houston, Texas
Prepared parts to be sent to final Inspection in order to be electronically assembled using routers and SAP.
VOLUNTEER EXPERIENCE
United Pentecostal Church January 2010 – Present
Youth Assistant – Houston, Texas
Organize recreational, fundraising, and volunteer events.
Account for all money matters.
Order supplies.
Impact Now – (2009-2013): 2 hours/ week. Serve minorities such as orphans, the elderly, and the homeless by providing them with moral and material support.
United Teens – (2007-2013): 5 hours/week. Work with the church youth serving the community through religious views.
YES Prep North Central January 2010 – June 2011
College Counseling Assistant – Houston, Texas
Managed student college portfolios.
Processed student transcripts.
Scheduled college visits.
Contact this candidate