Customer Service High School

Angelica Furlow

**** ****** **

Houston, TX *****

Phone: 832-***-****

Email: **************@*********.***

Objective

To secure a full-time position that will provide a reliable source of income and security with the knowledge and skills I have acquired.

Work History

June 2012 to November 2012, Cashier at Randalls.

Job responsibilities include; ringing up customers with exceptional customer service, counting my register at the end of the night and putting up returns.

November 2012 to January 2013, Cashier at Sears (Seasonal).

Job responsibilities include; maintaining my station nice and organized, while checking out customers and providing customers with excellent customer service.

December 2012 to August 2013, Cashier at HEB.

Job responsibilities include; ringing up customers while providing excellent customer service, putting up returns and also providing carry out service.

September 2013 to March 2015, Photo Tech at Walgreens.

Job responsibilities include; helping customers get, stay and live well, while providing extraordinary customer care. Also responsible for cleaning the photo machine, ordering paper, chemicals, and parts for machine as needed, training other employees how to use the photo and poster machine

June 2015 to August 2015, Cashier at HEB.

Job responsibilities include; ringing up customers while providing excellent customer service, putting up returns and also providing carry out service.

November 2015 to Current, Support at Macy’s

Job responsibilities include; Any online orders for Marcy’s was giving to us ( the fulfillment team) and we were responsible for going through each department, picking this off the pick list, taking them back to the room, packing them, printing their labels and separating them for UPS and USPS to pick up.

Education

2009 to 2013, Eisenhower High School

2014 to 2016, Texas State University

Volunteer Experience

Houston Zoo

I was responsible for cleaning up after every activity and making sure that our group had a great time exploring the zoo and participating in activities.

Children’s Museum

Responsible for keeping all areas clean and as organized as possible. I also monitored all activities and made sure everyone was having a great time.

Reese Academy

Helped students with their classwork and worked with them one on one an hour a day to ensure they weren't falling behind.

Skills

Experience with; AS400

Excel, Word, PowerPoint, Office

POS

Experience handling money and interacting with customers.

References

Tarmita Hunter, former employer. Walgreens, 281-***-****.

Penny Calais, mentor. CVS, 713-***-****.

Adriana Remaker, mentor. Geico, 281-***-****

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