Customer Service

Mustaqeem Khan

** ****** ****** ● Markham, Ontario, L3S 3S5 ● 416-***-**** ● *********.*****@*****.***

QUALIFICATIONS

•2 years of experience in financial services

•Ability to multitask in order to complete various tasks

•Possesses excellent communication, organizational and inter-personal skills

•Able to synthesize key pieces of information to deliver optimal solutions

•Team-oriented and can work individually without supervision as well

•Proficient in Microsoft software’s such as Word, Excel and PowerPoint

EDUCATION

Bachelor of Commerce, Accounting Major September 2011 - Present

Ryerson University, Toronto, Ontario

WORK EXPERIENCE

Accounting Assistant January 2015 - Present

Baig Accounting and Tax Services, Markham, Ontario

•Worked with QuickBooks

•Managed several client profiles with the responsibility of budgeting, forecasting, A/P, A/R cycles and reconciliation of bank statements

•Ensured effective communication and timely manner of procedures and completion of required tasks

Accounting Intern April 2014 – August 2014

Gatsby Valet, Mississauga, Ontario

•Developed customer service skills by dealing with various customers over the phone

•Assisted with payroll activities by reviewing employees hours to reduce fraud

•Accounted for companies operational activities such as payables ad receivables

Sales Associate September 2013 – January 2014

Wind Mobile, Markham, Ontario

•Addressed customer’s in a positive and enthusiastic manner

•Consistently received positive feedback from customers and managers for outstanding customer service

•Met sales targets by developing the ability to relate easily with various personalities

EXTRA CURRICULAR ACTIVITIES

Markham Muslim Ball Hockey Association April 2009 – Present

•Volunteered at an affordable recreational hockey league committed to providing a healthy lifestyle for youth in Markham

•Responsible for the operations of the league including; organizing and scheduling weekly games, training volunteers to keep statistics and active management of the league website.

Corporate Social Responsibility Society (CSRS) – November 2015 – Present

Ryerson Ambassador

•Played the role of a student ambassador at Ryerson University on behalf of the CSRS in regards to promotion of the CORE conference

•Promoted and effectively communicated details of the conference via social media platforms including Twitter and Facebook.

Islamic Society of Markham September 2010 – August 2013

•Led a team of 15 volunteers in building and executing a direct marketing campaign surrounding Ramadan to raise funds for the organization to enable them to fund the day to day operations and philanthropic efforts. The campaign raises ~ $15,000 annually.

•Volunteer with a team during the month of Ramadan to organize the dining area and prepare timely daily meals in order to ensure congregants are successful in breaking their fast every day.

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