William J. Progar
*** ******* **** • Vernon Hills, IL 60061
Cell 847-***-**** • Home 847-***-**** • **********@*****.***
PROFESSIONAL SUMMARY
Resourceful Systems Administrator\Engineer with at least fifteen years’ experience supporting Clients small and medium Microsoft networks.
Strong scientific and logical problem solving skills.
Proactively analyze and resolve systems performance and security risks.
Attentive to detail and committed to excellence.
Thrives on challenges and takes effective action.
Prioritize tasks and manage multiple projects.
Deals with others in an honest manner, is accountable for actions, maintains confidentiality, supports company values and exercises sound judgment.
PROFESSIONAL EXPERIENCE
Independent Consultant 2015
Work as an independent contractor for CBCS Custom Networks.
Technical Consultant First quarter 2015
Computer Help Key
Managed and support Client’s Microsoft Networks remotely through Cisco VPN’s and over the phone.
Monitored Client’s servers, routers, firewalls and internet access.
Setup and install new Windows 7 and 8 laptops and desktops.
Systems Administrator 2013 to 2014
Lehigh Direct Broadview, IL
Manage and support the whole network infrastructure of 200 users 24x7 in a manufacturing environment.
Support Dell and HP physical and VMware hosted servers, Desktops, Laptops, Ruckus WLAN, MAC’s, Switches, Spam and Virus filters, Nortel Phone System, IPhones, IPADS, MFP’s and printers.
Perform daily Sarbanes-Oxley Application and Control logging.
Managed daily and weekly server backups and perform restores.
Perform Microsoft Server and Computers patch management with WSUS.
Purchase hardware, software and manage Vendor support contracts.
Create and update SOP’s and network documentation.
Independent Consultant 2011 to 2013
Support Leasing Company’s 2008R2 domain.
Support home users’ desktops, laptops and printers.
Financial Systems Consultant 2001 to 2011
Compushare Inc. (formerly Computer Business Systems, Inc.), Lisle, IL
Provided Financial Institutions and businesses with on-site and remote management of their networks and applications.
Installed, upgraded and supported servers, switches, routers, desktops, laptops, firewalls, scanners, smart phones and printers.
Provided proactive security maintenance and prevention measures.
Provided Compliance and Risk Management.
Performed Security Audits and remediate IT Vulnerabilities.
Managed backup/disaster recovery plans.
Migrated Clients to Cloud backup and Exchange hosted email solutions.
Performed extensive virus, malware, and spam remediation.
Manage server and desktop patch management.
Routinely updated network documentation.
Field Service Technician 1991 to 2001
Universal Financial Products, Inc. Elmhurst and Oak Brook, IL
Provided Banks with network installations, management and support.
Replaced terminal systems with Novell servers and Windows clients.
Converted Novell Networks to Microsoft NT Networks.
Upgraded and or replaced Client computers to meet FDIC and State Compliance.
Converted internet access from dial-ups to ISP’s
Installed and managed Sonic Wall Firewalls and Cisco Routers.
Service HP laser and other banking printers.
Service Unisys and NCR check processing machines.
EDUCATION
Digital Electronics Technician Diploma
DeVry Institute of Technology, Chicago, Illinois
GPA 3.87/4.0 and Honors – Presidential Honor Society
CCNA – completed classes 9-28-12, studying for certification test.
CCNA Security – completed classes 11-15-12
CCNA Voice – completed classes 12-12-12
TECHNICAL SKILLS
Microsoft Windows Server 2000/3/8/12, Active Directory, Group Policy, Exchange, XP, Vista, Windows 7 and 8, Microsoft Office through 2013, Outlook, OWA, Cisco, MAC’s, LAN, WAN, VLAN, WLAN, VPN, FTP, RDP, RDS, TCPIP, DHCP, DNS, NAS, SAN, SCCM, IIS, IE, Exchange, SQL, SharePoint, Avaya\Nortel, MBSA, Barracuda, QualysGaurd, LogMeIn, GoToMyPC, AVG, ESET, Trend Micro, McAfee, Norton, Carbonite, EVault, Adobe, Symantec Endpoint Protection, Symantec Backup Exec, Symantec Mail Security, Symantec Ghost and System Recovery, SAAZ, AS400, NetSuite, QuickBooks, GoldMine, Spybot Search and Destroy, Malwarebytes, Hijack This, Virtualization, VM Ware, VSphere, Hyper-V, Sonic Wall, Cisco and Fortinet Firewalls, HP, Dell, IBM, Lexmark, Fiserv, Jack Henry, Fidelity and OSI Data Centers, EFI Monarch.