Latressa Franks

*** ****** ******

Bronx, New York, 10451

347-***-****

acsxne@r.postjobfree.com

Work Experience

Metropolitan College of New York Bronx, NY

Administrative Assistant September 2014 August 2015

● Greet guest perspective and continuing students entering the institution.

● Operate telephones, screen, or forward calls, connecting students to the appropriate department.

● Transmit information or documents to customers, using computer, mail, or copy/scan/fax machine.

● Work closely with Director of the campus in community outreach projects, campus upkeep,and student life.

● Work with Assistant Director of Enrollment on call campaigns, provide customer friendly environment, assist in reaching campus recruitment goal.

● Schedule appointments, maintain and update appointment calendars. Mount Hope Housing Inc. Bronx, NY

Receptionist/ Internship September 2013 January 2014

● Greet potential residents entering the establishment and direct them to the appropriate services and/or department

● File and maintain records.

● Collect, sort, distribute, company mail, and/or courier deliveries.

● Receive payment and receipts for services.

● Perform duties, such as maintaining lobby and for reception area. PS.1x the Courtlandt School Bronx, NY

Teacher's Assistant S eptember 2013 January 2014

● Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips.

● Tutor and assist children individually or in small groups to help those master assignments and to reinforce learning concepts presented by teachers.

● Enforce administration policies and rules governing students.

● Observe students' performance, and record relevant data to assess progress.

● Organize and supervise games and other recreational activities to promote physical, mental, and social development.

Education

Metropolitan College of New York Bronx, NY

Associate in Human Services M ay 2014

Bachelor's Degree in Human Service M ay 2015

Pending Master's Degree in Business Management. M ay 2016 Additional Skills

● Complete Metropolitan College of NY Employee Development Workshop/Training 2014

● Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Internet Explorer

● Proven ability to prioritize and complete multiple tasks

● Task oriented with high performance standards

● Outstanding ability to grasp and learn new concepts

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