Latressa Franks
Bronx, New York, 10451
**************@*****.***
Work Experience
Metropolitan College of New York Bronx, NY
Administrative Assistant September 2014 August 2015
● Greet guest perspective and continuing students entering the institution.
● Operate telephones, screen, or forward calls, connecting students to the appropriate department.
● Transmit information or documents to customers, using computer, mail, or copy/scan/fax machine.
● Work closely with Director of the campus in community outreach projects, campus upkeep,and student life.
● Work with Assistant Director of Enrollment on call campaigns, provide customer friendly environment, assist in reaching campus recruitment goal.
● Schedule appointments, maintain and update appointment calendars. Mount Hope Housing Inc. Bronx, NY
Receptionist/ Internship September 2013 January 2014
● Greet potential residents entering the establishment and direct them to the appropriate services and/or department
● File and maintain records.
● Collect, sort, distribute, company mail, and/or courier deliveries.
● Receive payment and receipts for services.
● Perform duties, such as maintaining lobby and for reception area. PS.1x the Courtlandt School Bronx, NY
Teacher's Assistant S eptember 2013 January 2014
● Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips.
● Tutor and assist children individually or in small groups to help those master assignments and to reinforce learning concepts presented by teachers.
● Enforce administration policies and rules governing students.
● Observe students' performance, and record relevant data to assess progress.
● Organize and supervise games and other recreational activities to promote physical, mental, and social development.
Education
Metropolitan College of New York Bronx, NY
Associate in Human Services M ay 2014
Bachelor's Degree in Human Service M ay 2015
Pending Master's Degree in Business Management. M ay 2016 Additional Skills
● Complete Metropolitan College of NY Employee Development Workshop/Training 2014
● Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Internet Explorer
● Proven ability to prioritize and complete multiple tasks
● Task oriented with high performance standards
● Outstanding ability to grasp and learn new concepts