Customer Service Representative

Bindya Singh

**** ***** ****, ******, **. *****

Phone#209-***-**** Email: *****.*********@*****.***

OBJECTIVE:

To seek a challenging position where I am able to demonstrate a variety of responsibilities and utilize my strong organizational knowledge and experience, strong verbal & written communication skills with an opportunity for future development.

Profile:

A dedicated professional with 3+ years’ experience in accounts receivable/collections. Dedicated to exceeding exceptional customer service and accounting. Now seeking to contribute my skills, experience and expertise to your company’s expectations.

EXPERIENCES:

Administrative /Accounts Receivable: 2012- 2015: Kamps Propane, Hayward, CA. 94303

Maintain store records in accordance with company policy.

Provide clerical support includes: typing, filing, mail preparation, data entry, cash balancing and deposit along with balancing daily reports.

Assisted in company functions as directed by the manager or required by the demands of the company’s operations.

Process accounts receivable and collections of account receivable

Remain current on all changes to department policy and procedures, product information and product availability as to accurately and consistently manage all customer requests and concerns.

Assisted in resolving inquiries for customer’s account, fuel needs and service needs

Coordinated meetings.

Monthly and yearly auditing.

Customer Service Representative: 2011-2012: Nordstrom Rack, East Palo Alto, CA. 94303

• Cash Room experience.

• Open Nordstrom accounts.

• Work in a team to provide outstanding customer service.

• Run an efficient check out process.

• Process all cash registers at the end of the night.

• Keep all bases clear of way.

• Make hourly announcements.

• Process returns.

Customer Service Associate: November 2010-May 2011: Old Navy, Fremont, CA. 94538

• Assisted in the morning shipment team for the holidays.

• Maintained excellent customer service.

• Experienced working night shifts.

• Exceeded performance on the sales floor to meet customer’s needs.

• Perform other responsibilities as assigned.

Customer Service Associate: June 2008- August 2008: Motherhood Maternity, Newark, CA. 94536

• Preserve outstanding customer service with efficient operation of the registers.

• Key holder to the store.

• Exceptional ability to organize, mentor, train new employees.

• Excellent communication skills with great ability to interact with the subordinate, supervisors and customer.

• Support cashier development & accuracy by utilizing various tools.

• Morning inventory.

• Arrange floor sets.

Office Administrative: November 2007- May 2008: Sutter Gould Foundation OBGYN, Modesto,CA. 95355

• Copied/Filed insurance papers.

• Stocked exam rooms before office opened.

• Assisted nurses with the patients during their monthly pregnancy checkups.

• Performed urine analysis.

• Maintained a clean & safe environment for all patients.

Office Administrative: November 2006- May 2007: Paradise Medical Clinic, Modesto, CA. 95351

• Organizing medical records as well as filing them.

• Appointment scheduling.

• Run P.M.O’s & H.M.O’s.

• Basic Clerical Work

SKILLS OF QUALIFICATIONS:

• Bi-lingual in Hindi and English

• Ability to prioritize tasks with strong organizational and time management skills

• Office operations, completing periodical reports for the office.

• Excellent leadership and communication skills.

• Strong computer skills and the ability to quickly learn new software programs: Microsoft Office & Excel, Adobe Photoshop, PowerPoint, 10-key.

EDUCATION:

• In Progress: Ohlone College, Fremont, CA. 95539

• Modesto Junior College, Modesto, CA. 95351

• High School Diploma: Modesto High School, Modesto, CA. 95351

• R.O.P: Paradise Medical Clinic, Modesto, CA. 95351

• R.O.P Sutter Gould Foundation, Modesto, CA. 95355

Contact this candidate