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Customer Service Sales

Location:
Fort Washington, Maryland, United States
Posted:
December 28, 2015

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Resume:

Courtney M. Brown

**** ******* ******

Fort Washington, MD 20744

240-***-****

acsxm8@r.postjobfree.com

Objective

To secure a position in an organization with a stable environment that will lead to a long lasting relationship in the field of law. My strengths include excellent communication, problem solving, and diagnostic skills; ability to plan, schedule, and prioritize tasks.

Education

Bowie State University - Bowie, Maryland 2010 –2015 Bachelor of Science - Criminal Justice

Concentration - Social Justice

Work Experience

Maryland- National Capital Park and Planning Commission - Fort Washington, Maryland, Teen Camp Counselor, Summer 2015

Supervise the children, with first priority in their safety, at all times following Youth Camp Standard policies.

Document (behavior log) and communicate with parents, co-workers, and supervisor about incidents involving children’s behaviors, or other problems

Program and coordinate the activities for children

Create an environment that will nurture and develop positive growth in the participants registered for the program.

Attend staff meetings and mandatory trainings as required by the program.

Follow Youth Camp Standard policies and procedures including discipline procedure, evacuation drills, field trips and etc.

Provide opportunities for youth development using the 40 developmental assets to promote the areas of leadership and core values of honesty, caring, respect, responsibility and self-esteem.

McCabe Weisberg & Conway LLP - Laurel, Maryland

Paralegal, March 2013 – April 2015

Review, organize and track files of case documents

File court documents

Utilize multiple software packages and internet to search for information regarding cases

Receive calls from clients

Worked extensively with federal, state, and local courts and administrative agencies.

Prepared closing documents and returned them to the clients

Prepared dockets to send to the courts

Maryland- National Capital Park and Planning Commission - Fort Washington, Maryland, Camp Counselor, Summer 2010 - Summer 2012

Supervise the children, with first priority in their safety, at all times following Youth Camp Standard policies.

Document (behavior log) and communicate with parents, co-workers, and supervisor about incidents involving children’s behaviors, or other problems

Program and coordinate the activities for children

Create an environment that will nurture and develop positive growth in the participants registered for the program.

Attend staff meetings and mandatory trainings as required by the program.

Follow Youth Camp Standard policies and procedures including discipline procedure, evacuation drills, field trips and etc.

Footlocker, Inc. - Waldorf, Maryland

Sales Associate - July 2007 – Present

Selling shoes

Meeting sales goals set by store manager

Provide outstanding customer service to potential customers

Assist customers with purchase order items and troubleshoot when needed to resolve issues

Maintaining current knowledge of inventory

Greenery Works, LLC - Accokeek, Maryland

Receptionist Intern, Spring 2003 - Fall 2007

Answer phones

Take messages

Document monthly receipts

File completed work orders

Honors

Honor Roll, National Honors Society, Dean's List

Organizations

Criminal Justice (2011-2013)

Mathematics Tutor (2011-2013)

Key Skills

* Microsoft Office Suite

* Strong analytical and problem solving skills, with the ability to make well thought out decisions

* Capable of analyzing and understanding of organizing the preparation of legal document reports

*Exceptional interpersonal skills and ability to exhibit a positive and professional demeanor

* SPSS



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