Customer Service Sales
Resume:
Courtney M. Brown
Fort Washington, MD 20744
*********.*******@*****.***
Objective
To secure a position in an organization with a stable environment that will lead to a long lasting relationship in the field of law. My strengths include excellent communication, problem solving, and diagnostic skills; ability to plan, schedule, and prioritize tasks.
Education
Bowie State University - Bowie, Maryland 2010 –2015 Bachelor of Science - Criminal Justice
Concentration - Social Justice
Work Experience
Maryland- National Capital Park and Planning Commission - Fort Washington, Maryland, Teen Camp Counselor, Summer 2015
Supervise the children, with first priority in their safety, at all times following Youth Camp Standard policies.
Document (behavior log) and communicate with parents, co-workers, and supervisor about incidents involving children’s behaviors, or other problems
Program and coordinate the activities for children
Create an environment that will nurture and develop positive growth in the participants registered for the program.
Attend staff meetings and mandatory trainings as required by the program.
Follow Youth Camp Standard policies and procedures including discipline procedure, evacuation drills, field trips and etc.
Provide opportunities for youth development using the 40 developmental assets to promote the areas of leadership and core values of honesty, caring, respect, responsibility and self-esteem.
McCabe Weisberg & Conway LLP - Laurel, Maryland
Paralegal, March 2013 – April 2015
Review, organize and track files of case documents
File court documents
Utilize multiple software packages and internet to search for information regarding cases
Receive calls from clients
Worked extensively with federal, state, and local courts and administrative agencies.
Prepared closing documents and returned them to the clients
Prepared dockets to send to the courts
Maryland- National Capital Park and Planning Commission - Fort Washington, Maryland, Camp Counselor, Summer 2010 - Summer 2012
Supervise the children, with first priority in their safety, at all times following Youth Camp Standard policies.
Document (behavior log) and communicate with parents, co-workers, and supervisor about incidents involving children’s behaviors, or other problems
Program and coordinate the activities for children
Create an environment that will nurture and develop positive growth in the participants registered for the program.
Attend staff meetings and mandatory trainings as required by the program.
Follow Youth Camp Standard policies and procedures including discipline procedure, evacuation drills, field trips and etc.
Footlocker, Inc. - Waldorf, Maryland
Sales Associate - July 2007 – Present
Selling shoes
Meeting sales goals set by store manager
Provide outstanding customer service to potential customers
Assist customers with purchase order items and troubleshoot when needed to resolve issues
Maintaining current knowledge of inventory
Greenery Works, LLC - Accokeek, Maryland
Receptionist Intern, Spring 2003 - Fall 2007
Answer phones
Take messages
Document monthly receipts
File completed work orders
Honors
Honor Roll, National Honors Society, Dean's List
Organizations
Criminal Justice (2011-2013)
Mathematics Tutor (2011-2013)
Key Skills
* Microsoft Office Suite
* Strong analytical and problem solving skills, with the ability to make well thought out decisions
* Capable of analyzing and understanding of organizing the preparation of legal document reports
*Exceptional interpersonal skills and ability to exhibit a positive and professional demeanor
* SPSS
Contact this candidate