Customer Service Representative

PAMELA JOHNSON

*** ********** ** #**** ****** Texas 77396

832-***-**** *********@*****.***

Summary

I am seeking employment with a company where I can use my talents and skills to grow and expand with the company.

SKILLS

Extremely capable of monitoring premises.

Effective listening skills

Excellent communication skills

Demonstrated ability to handle and resolve conflicts in an effective manner

EXPERIENCE

5/2013 to 2/2015

Security Officer, Securitas Security

Patrolled at DaVita Clinic. Monitored the clinic and the parking lot. I also escorted patients and employees to their vehicle.

12/2009 to 7/2012

11/2004 to 2009

Direct Care Staff, Houston Serenity Place

Worked with kids between the age of 8 and 18. They were abused, delinquent, and individuals with emotional problems. I also gave medicines and transported.

Customer Service Representative, Convergys

. Worked for Sprint to resolved problems for customers. Also took payments and set up phone lines.

EDUCATION

8/83 to 5/1985

Diploma, Sam Houston High School

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