Customer Service Administrative Assistant
Resume:
Leisa Kincaid
Grove City OH *3123 **********@*****.*** Home: 614-***-****
Cell: 614-***-****
Administrative Assistant for a large retail company for 21 years.
Oversee and manage Payroll, scheduling,ordering and expense budgets, operational paperwork, human resources, hiring, interviewing, background checks and Customer Service
Respected builder and leader of customer-focused teams; instill a shared, enthusiastic commitment to customer service as a key driver of company goal attainment. Lead by example and ensure the execution of all safety, security, quality and store operations policies. Areas of Expertise
Administrative support
Meeting deadlines
Knowledgeable in [administrative function]
Self-starter
Project planning
Attention to detail
Microsoft Office
Meeting minutes
Administrative operations
Team building
Employee training and development
Telephone skills
Professional Experience
Kohl’s Store Administrative Assistant Grove City OH 08/1991 to Present Grand Opened 2 large stores
Management Support
Ensured smooth operations by supporting executive team Scheduling
Facilitated processing of new employees
Scheduling of training, answering questions, and processing paperwork. Training
Responsible for training of all new employees and ensure continued quality of customer service. Event Planning
Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees.
File Management
Prepared monthly reports for records, closed terminated records, completed final audit of charts and insured that all documentation has been received and filed. Human Resources
Recorded and filed employee benefit, salary and annual evaluation information. Inventory Management
Managed inventory, office budgeting, and supplies for office of 30 employees. Education and Training
Grove City High School Grove City OH 9/75 to 5/80 College Prep/ Distributive Education
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