Customer Service Medical Assistant

LESIA OSBORNE

Greensboro, NC

************@*****.*** - 336-***-****

WORK EXPERIENCE

Office Assistant/Receptionist and General

Cockman Renovations and Repairs - Greensboro, NC

Responsibilities

I work with my finance doing his business. I help in doing such things and painting, re-caulking bath tubs, pressure washing houses and decks, and staining decks, helping hang light fixtures. I have client contact everyday. I also help him doing the office work also, like doing invoices, writing up estimates, calling clients and setting up estimates and setting up day and times to do the actual job. Accomplishments

I feel that everyday is a accomplishment working with my finance. I am learning new things everyday. Skills Used

Communication skills

Stocker (Seasonal)

The Dollar Tree - Wilmington, NC - September 2011 to January 2012 Responsibilities

Unloaded trucks every Friday or Saturday. Put all new merchandise out on the sales floor, following directions on planograms to set up new end caps and or wall displays. Helping customers find items that they were looking for.

Accomplishments

I felt that everyday I was helping people if they had any problems finding items. I was not afraid to help a stranger.

Skills Used

Following directions verbal and written. Communication skills. Certified Medical Assistant

Dr. John H. Hall - Greensboro, NC - October 2008 to December 2008 Responsibilities

Escorted the patients from the lobby to the exam room, prepared the patients for the physician. On Tuesday I worked in the front office helping pull charts for the following day and filing the charts back. I assisted the physician with procedures such as mole removals, etc. Accomplishments

I learned a new field of study.

Skills Used

Customer Service skills, communication skills, and people skills. Certified Medical Assistant

High Point Pulmonary - High Point, NC - February 2007 to October 2008 Responsibilities

Escorted patients from the lobby to the exam room, took all vital signs, prepared the patient for the physician, and gave injections, telephone triage, fax prescriptions, patient referrals and scheduling of procedures, breathing treatments as directed by physicians, patient education, showing patients on how to use their medications, insurance verifications for procedures. This office was EMR-Electronic Medical Records. Accomplishments

Using my skills that I learned in college. Communication skills, customer service skills, people skills. Skills Used

I used all of the skills that I learned while I was in college. Certified Medical Assistant

Friendly Urgent and Family Care - Greensboro, NC - January 2007 to October 2007 Responsibilities

Escorted patients from the lobby to the exam room, prepared the patients for the physician, took all vital signs, assisted the physician in the trauma room and the GYN room, performed laboratory tests, drug testing, phlebotomy, x-rays, telephone triage,.

Accomplishments

Was in the process of learning how to do X-ray's.

Skills Used

Everything that we learned while I was in college, communication skills, customer service skills. Certified Medical Assistant

OccuMed Walk In and Urgent Care - Greensboro, NC - September 2005 to August 2006 Responsibilities

Escorted patients from the lobby to the exam room, took all vital signs, performed laboratory test, phlebotomy, gave injections, telephone triage, EKG's, phoned and faxed prescription in, DOT testing, telephone triage, pyrometer testing, assisted the physician in the trauma room and the GYN room. Accomplishments

Helping make patients better, patient education.

Skills Used

I used all of the skills that was taught to us in college. EDUCATION

Medical Assisting & Office Technology in Medical Assisting Brookstone College of Business - Greensboro, NC

2003 to 2005

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