Administrative Assistant Customer Service
Resume:
Nadja D. Joseph
Cypress, Texas 77429
*********@*****.***
Profile
Ten years in administrative support professional field. Offering versatile office skills and proficiency in Microsoft Office programs. Willing to work in a dynamic, challenging and growth oriented company that allows me to utilize my knowledge and experience to contribute for the growth of the organization.
Education
Nottingham High School - Syracuse, NY Graduation June 2003
Relevant Courses:
Keyboarding and Document Formatting
Business
Web page design
Key Skills
Office Skills:
Filing Alpha/Numeric
Customer Service
Spreadsheets/Reports
Answer and Transferring calls
Gather and analyzes information skillfully
Computer Skills:
MS Word
MS Excel
10 key
MS Outlook
MS Access
Typing 70 wpm
Crystal Reports XI Release Vantage 8.0
Lotus Notes
Peachtree
Experience:
TriniTrades January 2010- Present
Co-Owner
Travel all over the Northwest part of Houston, especially in smaller older towns and cities for Antique furniture and other vintage pieces
Maintain our online store at trinitrades.weebly.com by posting new photos of merchandise
Research products to find the origin
Ship out and at times deliver our products to local clients
Currently doing business with Aleesa Hardage Co-Owner of Timeless designs
Jay Moyer State Farm Insurance
Customer Relations Rep
Process insurance request
Pivot insurance product and specials with daily calls, emails and letters to clients
Set up appointments for agent and sales team
Process payments
Contact customers with the intent of setting up payment arrangements or collecting payments that where delinquent
ITD Precision/Pelletizer Knives Inc.
Administrative Assistant
Edit Payroll to be process by Human Resource
Daily maintain job revenue spread sheet
Update Human Resource confidential files for over 100 employees
Assist Human Resources collecting and distributing information for possible new hires, assist in testing and training existing employees and Temps
File and update Vendors and customers W9 forms for Human Resource
Review the Accounts Receivable dept. reports, store cash receipts, verify amounts and codes on various forms for accuracy, scan and file post dated reports
Daily cross check the Accounts Payable dept. reports, organize accounts payable invoices
Answer and transfer phone calls
Cybertech Engineering Ltd
Administrative Assistant
Updated and documented balances for company’s accounts
Made appointments for site visits for technical repairs
Made travel arrangements for staff and clients
Maintains various databases and files using PeachTree
Updating & reporting of the details job
Next Financial Group
Transitions Specialist
Transferred and updated customer information
Office filing alpha/numerical
Organized spread sheet using Excel
Aimco
Leasing Consultant
Assist customers in finding an apartment
Processed applications and run background checks
Faxed and copied paperwork
Bank Of New York Mellon
Money Market Associate
Ensured that payments were prepared and processed accurately
Wired funds to various brokers
Researched accounts that were out of balance.
Mutual Funds
Prepared daily reports for the department using Excel
Posted payments into clients accounts
Debited and credited clients accounts
Security Processing Clerk
Answered phones
Filed office accounts
Set up, cross check and maintained loans and bonds
August 2013-October 2013
October 2009-November 2011
Houston, Texas
January 2009 – May 2009
Trinidad, W.I
May 2008 – October 2008
Houston, Texas
December 2007 – May 2008
Houston, Texas
January 2005 – October 2007
Syracuse, New York
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