Customer Service Office

** **** ***** **********, ** ***** 843-***-**** 864-***-**** (cell) ************@*****.***

Jacqueline C. Rivers

Objective

To have a positive impact on the lives of others that is both beneficial to individuals as well as the communities in which I serve.

Summary Of Qualifications

Certified Victim Advocate

Certified Law Enforcement Officer

Associated Degree in Criminal Justice

Currently seeking degree in Administrative Office Technology

Proficient use of Microsoft Word and PowerPoint, and some training in Excel

Quickly learn and master new tasks

Work Experience

03/15 – 07/15 Walmart North Charleston, SC

Training Coordinator

Schedule and assist with Interviews

Administer orientation and train new associates

Serve as an advocate for the associates

Maintain associates personnel files

Training in the Cash Office

1985 – 12-31-14 McCormick Sheriff’s Office McCormick, SC

Retirement Date 12-31-14

Law Enforcement Officer ~~ Investigator

Protect and serve the citizens of McCormick County

Enforce all State and Local Laws

Supervise Patrol Division and Reserve Officer’s Program

Investigate Child abuse and Criminal Sexual Assaults cases

Organize McCormick’s National Night Out Against Crime

Victim Advocate

Serve as an advocate for victims of crimes, assisting with paperwork, medical assistance, transportation, counseling, appearing with them at court hearings and serving as a liaison between victims and the criminal justice system

All clerical aspect of running the office (answering the phone, transferring calls, operating the fax and copier, filing, drafting and maintain budget

Order office supplies

2006 –2014 Hickory Knob State Park McCormick, SC

Night Auditor/Front Desk Clerk

Examine accounts from different departments within the park checking for accuracy

Complete paperwork from daily activities for the park

Answer the phone and transfer calls to guests

Make reservations and keys for lodging

Greet and check guests in

Serve as Customer Service for the guests

Education

2011 – Piedmont Technical College Greenwood, SC

Major – Administrative Office Technology

(Transcript available upon request)

1986 Criminal Justice Academy Columbia, SC

Certified Law Enforcement Officer

1983 – 1985 Piedmont Technical College Greenwood, SC

Associate’s Degree in Criminal Justice

1980 – 1982 Wayne County Community College Detroit, MI

General Studies focusing on Accounting

1975 1978 McCormick High School McCormick, SC

Diploma

Community Involvement

South Carolina Notary Public

Member of Palmetto State Law Enforcement Officers Association

Member of South Carolina Law Enforcement Officers Association

Member of South Carolina Law Enforcement Victim’s Advocate Association

References

Sheriff George Reid 864-***-****

Dr. George Yeldell 864-***-****

Rev. Michael Butler 864-***-****

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