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Care Assistant

Minneapolis, Minnesota, United States
December 29, 2015

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Kelly R. Ellis

**** *********** ****. ***** ● Cambridge, Minnesota 55008 ● 507-***-**** (c)


CPR/First Aide Certified 2017 MN Nursing Home Administrator #4384

Ability to handle multiple tasks/ Organized Client/ Staff/ Community Relations

Problem Solving/ Decision Making Program Implementation


GOLDEN LIVINGCENTERS (October 2014 - Present)

Executive Director: Long Term Care

To lead and direct the overall operations of the facility in accordance with customer needs, government regulations and Company policies, with focus on maintaining excellent care for the residents/patients while achieving the facility's business objectives.

Lead the facility management staff and consultants in developing and working from a business plan that focuses on all aspects of facility operations, including setting priorities and job assignments. Monitors each department's activities, communicates policies, evaluates performance, provides feedback, and assists, observes, coaches and disciplines as needed.

Manage facility budgets and business practices to include labor costs, payables, and receivables.

Develop and implement a marketing strategy for the facility that reflects service opportunities.

Utilize the quality improvement process in all areas of facility operation.

BROOKDALE SENIOR LIVING (May 2014- October 2014)

Executive Director: Assisted Living

•Oversee management and day to day operations of the community

•Hire and supervise employees ensuring adequate staffing

•Implement approached and services to maintain and enhance resident independence and satisfaction

•Participate in sales and marketing activities while developing and implementing an annual business plan that achieves the financial goals and maintains high occupancy through marketing strategies.


Grand View Care Center, Inc., Blair, Wisconsin

Gained on-site experience on the various aspects and everyday operations in a long-term care facility under the direction of Stacy M. Suchla, NHA, MBA

Grand View Care Center: June 2013- May 2014

Administrative Intern

Collaborate with Administrator and Department Heads to establish and update policies and procedures and employee manuals

Develop an understanding of the State and Federal Regulations

CQI Coordinator for monthly meetings

Execute studies for facility regarding: Employee, Family, and Resident Satisfaction Surveys, Length of Stay Study, Apartment Inspections, Weight Studies, 30 day Hospital Readmission Studies, and Statistical Fall Information.

Culture change with the dining experience from tray line to buffet style and implemented different menu options.

Worked with local business to acquire donations and then organized with the Grand View Auxiliary to fund raise monies for the residents through raffles.

Lead trainings for Memory Care Unit and all staff on Dementia Care. In correlation with a committee created more usable spaces for the residents and helped to achieve a more homelike environment. Indicated resident centered care techniques. Worked with families to achieve more accurate resident histories as well as get pictures for resident to have shadow boxes outside their rooms.

Implementation, organization, and integration of employee intranet to improve staff communication to introduce a paperless system. Complete reconstruction of webpage joined it to analytical software for information systems.


Certified Nursing Assistant: Acute Care

Provided patients' personal hygiene by giving bedpans, urinals, baths, backrubs, shampoos, and shaves; assisting with travel to the bathroom; helping with showers and baths.

Provided patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; reporting observations of the patient to nursing supervisor.

LUTHERAN HOMES OF OSHKOSH (August 2010-May 2011)

Shahbaz: Eden Meadows Campus

One of the first to work for the Green Houses in the state of Wisconsin. This model provides a person-centered approach to skilled nursing care. As a Shahbaz I worked in an environment that enhanced the elders' quality of life, delivering personal and services necessary to protect, nurture, and sustain the elders. Responsibilities included working within a self-managed work team, providing care, meals, laundry, and activities to the elders of the home.

HOMES FOR INDEPENDENT LIVING (August 2009-August 2010)

Independent Living Assistant: House 155 and 154

Assisting clients with daily living skills such as personal cares, meals, passing medications, cleaning, community outings, and helping our clients reach their personal goals.

Specialized training was given to work with individuals with behavioral issues.

ALLINA HOMESTEAD HOSPICE (August 2008- August 2009)

Home Health Aide: Homestead Hospice

Assisting house members with daily living skills such as personal cares, meals, and cleaning. Giving personal care including baths, back rubs, oral hygiene, shampoos and changing bed linen as often as assigned.

Providing patient and family with positive communication techniques, within realm of ethical and respectful care, including confidentiality.

Assessing and reporting on patient's condition and significant changes to the Case Manager. Also aware of the caregiver or other individuals living with the patient and interpersonal issues.

OWATONNA CLINIC (February 2007-August 2008)

Patient Care Assistant (PCA): Float Pool/Dermatology

Provided physical comfort, hygienic care and activity care to all patients. Assisted in the care, cleaning and maintenance of equipment and supplies. Provided prepatory care for procedures and assisted in ambulation. Greeted and directed patients, visitors and staff in a courteous manner.

AMERICINN OWATONNA (February 2002-February 2007)

Guest Services: Front Desk Clerk

Greet, register, and assign rooms to guests. Make and confirm reservations. Verify customers’ credit, and establish how the guest will pay for the accommodations. Keep records for room availability and guests; accounts using computer software programs. Perform bookkeeping activities such as daily audits. Computer bills, collect payments, and make change for guests.

Work in collaboration with vendors, housekeeping, and maintenance to report problems within the facility.

Management of receiving all phone calls for the facility using the switchboard.

Prepare, organize, maintain, and clean up continental breakfast, afternoon snack, and evening appetizers.


Big Brothers Big Sisters (BBBS) 9 Years Relay For Life 2 Years

Planning Committee 1 year University Student Senate Vice President 1 year

University Student Senate Senator 2 years College Budget Committee 2 Years


National Society for Leadership and Success- 4 years VFW Ladies Auxiliary- Owatonna- 17 years

American Legion Ladies Auxiliary- 3 years UWEC Veterans Club- 3 years

Sigma Gama II- (Honor Society) Vice President- 2 year


-University of Wisconsin Eau Claire- BS, Healthcare Administration Graduated May 2014

-Rochester Community and Technical College – AA Liberal Arts Graduated May 2004

-Riverland Community and Technical College- CNA Program Minnesota

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