Customer Service Administrative Assistant

Jasmine Rodriguez

**** ******** ****** 619-***-**** ************@*****.***

Objective Organized Administrative Assistant versed in coordinating management meetings, high-level conference calls, special events and travel arrangements for top executives. Highly organized and detail-oriented, Extensive knowledge of AR/AP, Microsoft, Excel and PowerPoint software.

Education

HIGH SCHOOL DIPLOMA 2002 EASTLAKE HIGH

CERTIFCATION BOA 2008 UEI

Skills & Abilities

Professional phone etiquette

Excellent communication skills

Multi-line phone proficiency

Microsoft Excel certified

Certified Computer Office Assistant

Experience

COOK FCI CAMP PARKS FEB 20115/ OCT 2015

Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.

Maintained smooth and timely operations in preparation and delivery of meals and kitchen sanitation.

Cooked and served food and meals in accordance with planned menus, diet plans, recipes, portions, temperature control procedures and facility policies.

BARTENDER EAGALS VFW JAN 2014/ JUL 2014

Maintained full knowledge of beverage lists and promotions

Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.

Refused service to intoxicated guests.

LIL BLACK BOOK BRAND AMBASSOR JUN 2009/ ON-CALL

Notified management of ordering needs (liquor, beer, wine, paper goods, etc.).

Maintained full knowledge of beverage lists and promotions.

Greeted guests in a timely and professional manner.

Upheld strict cash handling procedures.

APS ADMINISTRAVITE ASSISTANT MAY 2010/ JUL 2013

Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.

Ordered and distributed office supplies while adhering to a fixed office budget.

Managed office supplies, vendors, organization and upkeep.

Answered and managed incoming and outgoing calls while recording accurate messages.

Greeted numerous visitors, including VIPs, vendors and interview candidates.

Maintained a clean reception area, including lounge and associated areas.

Obtained signatures for financial documents and internal and external invoices.

Compiled annual recommendations for end of fiscal year budgets.

EXPRESS KEY HOLDER OCT 2007/ JUL 2009

Completed store opening and closing procedures.

Received and counted money.

Greeted customers promptly.

Trained and mentored new employees.

Opened inventory boxes and restocked shelves.

Rotated stock according to dates and protocols.

Improved customer service by projecting friendly and knowledgeable attitude.

Oversaw team of 6 employees.

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