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Customer Service Sales

Texas, United States
December 29, 2015

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**** ***** *** ** ******, TX 78748



Manufacturing professional with progressive experience in an ISO 9001 manufacturing facility. Ability to work well in a fast paced, ever changing environment. Independent self-starter with professional demeanor and excellent communication skills. Key strengths include:

Wave Machine

IPC - 610

Multiple Test Systems - LabView

Safety Auditor

Oracle Product Management System

RF Team Lead

ICT (InCircuit Testing)

Six Sigma/5S/Lean Manufacturing


National Instruments, Austin, TX 78759 April 2000 – Nov 2015

Manufacturing, Senior Circuit Card Tester, RF Lead

Fully cross trained on all test areas, and proficient in operating and trouble shooting multiple types of test stations and equipment. Daily responsibilities include:

Conducting failure trend analysis and providing timely communication to Manufacturing and Engineering.

Ensuring proficiency in Manufacturing process and use of all applicable departmental tools and equipment.

Communicating daily priorities to team to stay on track for deliverables.

Recognizing and resolving deviations in the process.

Operating multiple test systems simultaneously.

Validating test stations and recognizing potential obstructions to station functionality.

Performing tests on prototype products using limited procedures and providing feedback to New Product Introduction Team and early Manufacturing Interface Team.

Driving and facilitating improvements to make process more efficient.

Mentoring and training new staff testers and technicians to bring them up to speed as quickly as possible.

Certifying peers as circuit card testers via the formal OJT Certification program.

Serving as the Safety Inspector to ensure safety and compliance.

Autozone, Austin, TX 78748 1995 – 2000

Assistant Manager

In charge of daily operations including opening and closing the store, sales, scheduling staff, cash flow management. Daily responsibilities included:

Providing great customer service, knowing our parts and products, and overall appearance of the store.

Scheduling of weekly employees, mentoring and training of new employees.

Performing weekly cycle count of inventory and managing FIFO and stock on hand.

Communicating with Corporate about daily and weekly sales; along with sales contests

ELI DE LEON 512-***-****; PAGE 2

U. S. ARMY, Ft. Hood, TX 1990 – 1997

Active Duty 1990 – 1993; Reserves 1993 - 1997

E-4, Served in Germany, Persian Gulf, US bases included Fort Dix, NJ and Fort Hood, TX

Light Wheel Vehicle Mechanic

Supervised and performed unit maintenance and recovery operations on gasoline and diesel fueled light-wheel vehicles (prime movers designated as 5 ton or less and their associated trailers), and associated items; supervised unit maintenance and recovery operations on track and heavy-wheel vehicles, and on material handling equipment.

Maintained power assisted brakes systems,wheel vehicle suspension systems, wheel vehicle wheel/hub assemblies, wheel vehicle mechanical (manual) steering systems, wheel vehicle hydraulic (power) steering systems, and wheel vehicle crane/ hoise/ winch assemblies.

Supervised lower grade soldiers and provided technical guidance to the soldiers in the accomplishment of their duties.

Managed flow of motor pool.

Continuously met established workmanship quality standards.

Awarded numerous medals for exemplary service in combat.


Light Wheel Vehicle Mechanic Course Military Course

Military occupational Specialty 63B10

Diploma, Del Rio High School, Del Rio, TX


Hazardous Waste Management, Lockout/Tagout,IPC-A-610,People Development Series, Respirator Training, Lean Overview, ISO 9000, ISO 14000


Proficient with Oracle, Lotus, Echo, Teststand, BlueNITE, Ultimate 2,and Microsoft Office

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