Customer Service Management

CYNTHIA GARCIA

**** * ********* **. ******, TX **062 • 972-***-**** Cell • **********@*****.***

Summary

I am a dedicated individual, quick learner, ready to learn new things. Independent or a team player, I am always ready to assist. I'll take on any task given to me, and have it done on time. I’m ready to obtain a job, and enhance my job experience.

Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line.

Key Skills

Teambuilding

QuickBooks

Microsoft Word

10 Key

Microsoft Excel

Internet Capable

Records Management

Operating Multi Phone Line

Type 45 wpm

Experience

Augustine’s Automotive Repair, Irving, TX

11/2011 –12/2012

Receptionist

Answered phones

Organized office operations and procedures

Process and issue P.O’s parts ordered

Quote customer prices

Burch Management, Dallas, TX.

01/2013– Current

Bookkeeping/ Accounting

Responsible for assisting customers – Customer Service

Accounts Receivable/Accounts Payable

Intermediate Accounting

Multiple tasks include but not limited too: Financial Reports, Bank Reconciliation, General Ledger Entries, Credit Card Reconciliation

Education

Jack E. Singley Academy, Irving, TX

2012

High School Diploma

Northlake College, Irving, TX

8/2014-Current

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