Manager Project

Craig Stephen Colardeau

**** ***** ******, **** *********, Philadelphia, PA 19130

Mobile 603-***-**** Email: ********@*****.***

Summary of Experience

6+ years of full cycle recruiting, candidate sourcing, and client facing

5 years of relationship based sales and cold calling

3.5 years of direct employee staffing, schedule coordination, and management

3 years of Implementation/Project Management

1 year of Onsite Workforce Management and Staffing

Managed implementation of $14.6 Million in new client sales

Experience managing non-IT projects ranging in size from $1 Million to $10 Million

Work Experience

Xelerate LLC, King of Prussia, PA/ September 2015- Present

Xelerate is a Recruitment Process Outsourcing (RPO) firm, that provides unrivaled recruitment solutions with flexible scope and scalability. Xelerate believes they can help organizations drive down their recruitment costs using metrics-driven analytics. Xelerate uses a hands-on approach when it comes to finding top talent for organizations by getting to know them.

Project Manager

Provided day to day leadership and direction to project team members

Oversaw the planning, implementation and tracking of various Talent Acquisition Solutions and Value Added Services Projects from beginning to end

Led Client Kickoff/Implementation Kickoff meetings and acted as a liaison between sales and operations

Identifying additional Value Add service opportunities (Up sell)

Design, implement, and monitor Value Added Services using a detailed project plan

Create and maintain comprehensive project documentation- (Value Added Services process, procedures and programs)

Establish and measure project performance using appropriate tools

Establish, implement, and drive metrics and reporting to be measured for each client engagement

Managed and communicate changes to the project scope, project schedule and project costs

Ensure that all projects are delivered on-time, within scope and within budget

Act as the point of contact for all escalations and client related issues as needed

Lead weekly, monthly and quarterly client meetings

BlueBin, Philadelphia, PA/Lenoir, NC June 2015- September 2015

BlueBin’s vision is to improve the overall quality of patient care and help make healthcare more affordable. The company hopes to achieve this vision by simplifying the supply chain process, in turn reducing costs and waste, allowing clinicians to focus on providing quality care and addressing patient needs, rather than managing supplies.

Program Manager

Create and execute project work plans and revises as appropriate to meet changing needs and requirements

Responsible for identifying necessary resources and assigning individual responsibilities to team members

Manage day-to-day operational aspects of Demand Flow installation project and scope

Create and review deliverables prepared by team members before passing to the client

Apply BlueBin’s methodology and enforce program standards

Prepare for engagement review and quality assurance procedures

Responsible for minimizing BlueBin’s exposure and risk on the Demand Flow projects

Responsible for Ensuring project documents are complete, current, and secured appropriately

Led and facilitate team and client meetings effectively

Led and held regular status meetings with project team

Led and keep project team well informed of general news and changes within the organization

Effectively communicated relevant project information to superiors and client

Communicated complex or difficult/sensitive information tactfully

Led internal teams/task forces

Responsible for tracking and reporting team hours and expenses on a weekly basis in a conscientious and timely manner

Responsible for forecasting and managing project budget, inventory, and supplies

Responsible for product updates in client’s ERP systems (Peoplesoft, AS400, Lawson)

The GBS Group, Philadelphia, PA November 2014- May 2015

The GBS Group provides technical services and products to commercial, government, and industrial clients across the Energy, Federal, and Transportation sectors. We offer a wide range of services with specialized expertise in reliability and maintenance engineering, enabling technology designs and applications, software development, controls and automation systems, and life cycle maintenance and management.

Corporate Recruiter/Business Services

Responsible for the creation and implementation of company’s first ever recruitment plan. Plan included documented Hiring and Recruiting process, creating job descriptions, creating job specific skills matrixes,

Tested, selected and implemented company’s first ever Applicant Tracking System- BetterInterviews

Lead recruiting efforts for over 30 open job requisites ranging from Sales, Engineer, Software Development, Internships and Accounting positions

Responsible for networking with local colleges in both Pennsylvania and Virginia (Virginia Beach/Norfolk area)

Plan, manage and attended Recruiting Events - College Career Fairs, Intern Fairs, Co-Op Fairs, local Networking events

Established and managed recruiting metrics to continuously improve recruitment initiatives

Developed, implemented, and managed an effective sourcing strategy focused on attracting passive and active candidates, including but not limited to: online recruiting, social media, college and association recruiting

Designed multiple job specific skills matrixes used to screen candidates

Recommend qualified candidates for interview to Hiring Managers

Collaborated with Hiring Managers to assess the quality of candidates

Coached Hiring Managers through the new interview process to drive alignment

Identified continuous improvement opportunities within the recruiting and process and made recommendations to COO and Divisional Vice President

On Time Staffing, Cherry Hill, NJ March 2011 – September 2014

On Time Staffing is one of the country’s top 25 fastest growing private staffing companies averaging 40% growth per year over the past decade. Our ever growing client list reads like a who’s who of super-regional and national brands with names like Catalent Pharmaceuticals, Christmas Tree Shops, NFI, Groupe SEB, Notations, Select Nutrition, Ready Pac, Omni Bakery and many more.

Implementation Manager, Cherry Hill, NJ, March 2012 to September 2014

Promoted to newly created Implementation Manager position in under 1 year

Responsible for the overall project management of all new company onsite locations

Managed the testing and selection of Project Management Tool to be used during all new client implementations

Created the company-wide Implementation Plan Program for all new onsite implementations

Developed metrics to track, measure and report project completion % of all new Implementations

Communicated project completion to internal and external Managers, Directors, VPs and C-Level Executives

Responsible for creating, writing, designing Google Project Sites (websites) for each new onsite implementation

Created New Implementation Standard Operating Procedures (SOPS)

Designed client/site specific intake Visios for all new Onsite Operations over a 2 year period

Drafted new client/site specific handbook amendments to meet client needs

Responsible for initial client relationship building during Implementation phase of onsite program

Initial point of contact for all new clients during Implementation phase- Initial 4-8 Week Period

Responsible for deployment and creation of company-wide recruitment plan and development of over 25 site specific recruitment plans throughout the country

Led deployment and training of company-wide standard operating procedures to new Onsite Managers and Onsite Coordinators

Created 60-day New Post-Implementation Transition Plan to track areas of improvement utilizing SWOT analysis methodology (Strengths, Weaknesses, Opportunities and Threats)

Responsible for being “on the ground” in new onsite locations, building and deploying the onsite program utilizing and executing OTS best practices.

Liaison between new client and OTS operations and back office teams

Project managing and transitioning the established onsite model, process and methodology to the local onsite team (manager/coordinator).

Responsible for initial training during implementation period of all new Onsite Managers and Coordinators on OTS Best Practices.

Implemented first ever company- wide operations audit to determine operational deficiencies at sites prior to sites entering “Red Zone.” Report used analytical data to determine weaknesses in all 30 Onsite operations. Completed this six month audit in three days.

OnSite Manager, Philadelphia, PA/Norristown, PA, August 2011 – March 2012

Promoted to top 10 client and top 5 longest tenured client in under 1 year of employment

Promoted to be the new Onsite Manager at a Top 10 client within 90 days of being with company

Maintained a Daily Fill Rate of 98%

Completed Weekly Payroll (Kronos, Crystal Reports and Excel)

Built long lasting relationships with client through daily, weekly and monthly meetings

Conducted Monthly Safety Trainings with temporary associates

Helped continue promoting a safety first culture at client site with client and all associates

Increased temp staff at client’s facility by 200% within one month

Increased billing hours by 250% in one month

Increased Sales by 200% in two months

Managed a staff of 40+ plus full time workers

Developed and created first Temporary Staff Performance Evaluation Program at client site

Nominated for first ever Onsite Leadership Committee, committee was designed to develop SOP for all Onsites company wide

Nominated along with only one other Manager to develop and create a new weekly Onsite manager report

The Art Institute of Philadelphia, Philadelphia, PA March 2008 – October 2010

For more than 40 years, The Art Institute of Philadelphia has inspired creative people in a reinvigorated region known for its strong historical ties. Our degree programs in the areas of Design, Media Arts, Fashion, and Culinary help you focus your talents and explore what you’re passionate about.

Assistant Director of Admissions

Multiple Time Weekly Grand Slam Award Winner for achieving and exceeding Weekly Sets, Interviews, Applications and referrals

200% Increase year to date for fall class start

Maintained an Appointment Set and Interview Show rate above 50% during entire employment

Made prompt and effective contact with inquiries by utilizing various forms of communication such as emails, instant messaging services, social networking sites and inbound and outbound phone calls, including cold calling

Scheduled and conducted phone and in person interviews, to build relationships with qualified candidates and families for enrollment

Conducted individual and group trainings with new ADAs on Applicant Tracking System (CARS), appointment setting, phone and in person interviews and initial application process

Closed prospective students by using effective relationship based sales techniques

Accurately and completely portrayed The Art Institutes educational programs, expected outcomes, student services and financial consideration to students, parents and educators

Consistently conducted follow-up monthly at minimum with all applicants to ensure successful matriculation

Organized and participated in Open houses, course specific presentations, information sessions, training sessions, orientation programs, senior career days, etc.

Acted as the VA representative for the Admissions department and have knowledge of all GI Educational programs including the Post 9/11 GI Bill, the Montgomery GI Bill and Vocational Rehabilitation and Employment VetSuccess Program

Conducted individual and team trainings on GI Educational programs

Maxim Healthcare Services, Horsham, PA / Northfield, NJ September 2006 – February 2008

Established in 1988 to respond to the nursing shortage, Maxim Healthcare Services carries with it a commitment to providing a comprehensive level of service and quality care. Growing from a small team of eager recruiters to a company with satisfied clients in nearly every corner of the nation, delivering excellence in patient and customer care is the key to Maxim’s success.

Senior Recruiter

Proactively recruited new CNA, HHA, LPN, and RNs via cold calling, direct mailings, job boards, local organizations, state licensing agencies, social media sites and other creative recruiting methods

Managed and scheduled CNA, HHA, LPN and RNs where needed based on availability and compatibility with different client and facilities needs

Built relationships through canvassing and marketing to surrounding colleges, businesses and organizations to attract new health care professionals in the area

Created and implemented new creative methods and communication methods to recruit new nurses and other healthcare professionals in the area

Cold called for new businesses utilizing local business organizations and other organizations

Increased weekly sales of office by building relationships with case managers, discharge planners, staff supervisors, insurance supervisors, facility managers at local hospitals and long term care facilities to gain new business

Entrusted with the most complex customer service issues as a result of exceptional ability to promptly resolve concerns and satisfy customers

Managed and trained new recruiter after 8 months to be able to completely run and manage office upon my transition to a new office

Responsible for 80% increase in weekly office split (profit)

Education

Seton Hall University, South Orange, NJ

B.A Philosophy, July 2005

Skills

Proficient in MS Office (Excel, Access, PowerPoint, FrontPage and Publisher), Windows XP, Lotus Notes

Expert in Google Projects suite including Google Drive, Google Sites, Google Forms

Project Management tools: Trello, Ace Projects, BaseCamp, BinFire, PlanBox, Planio, Wrike, Zoho and TeamworkPM. ATS and scheduling software (SIS Plus and CARS/Sun System Application, Worldlink, Staff Suite, BetterInterviews, TalentSquare)

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