Customer Service Management

Jeff Cummings

***** *. **** **. *****, OK. ***** * 918-***-**** * ***********@*****.***

Warehouse Distribution – Materials Management – Inventory Control – Logistics – Warehouse Management- CNC Machinist Summary of Qualifications

Seasoned in warehouse and materials management

Proven ability to manage warehouse, inventory, shipping and receiving operations

Ability to arrange and coordinate regional logistics

Outstanding leadership, negotiations, project management, and communication skills

Experience with CNC and conversational programming

Committed team player in supporting company objectives Experience and Accomplishments

Warehouse Operations and Materials Management

Planned all warehouse resources and activities in relation to company’s objective and targets.

Managed logistics of multiple shipments and deliveries within extreme time constraints.

Managed general warehouse employees.

Maintained optimal stock levels to ensure timely availability of products.

Managed inventory through SAP inventory computer program.

Conducted cycle inventory counts greatly improving inventory integrity.

Facilitate materials expediting, involving status checking, progressing, inspections of product, and signing off on customer PO’s.

Forklift certified. Operates gas forklifts and stand-up electric forklifts.

General maintenance of warehouse and all company vehicles including mileage log paperwork.

Prepared daily reports.

Responsible for daily product setup, inspections, and repairs.

Conducted customer service calls and deliveries of product.

Maintained compliance with all safety and corporate regulations. CNC Machinist/Operator

Range of manufacturing abilities with focus on Computer Numeric Control (CNC)

Interpreting blueprints and work instructions

Operates multiple machines simultaneously as required

Clean and maintains machine, tooling, and parts to maintain equipment in optimal production condition.

Detailed oriented and followed all safety regulations to prevent on-the-job injuries.

Good mechanical aptitude

Good mathematical aptitude

Holding tight tolerances and use of precision measuring tools.

Experience with JobBoss, Mazak, and Haas.

Maintained accuracy of check sheets.

Professional Background

Gen-X Machine Technologies/CNC Machine Operator, Tulsa, Ok. (September 2014 – September 2015) Gunnebo-Johnson/Inventory Controls, Tulsa, Ok. (April 2013 - September 2014) ServaGroup/Warehouse, Catoosa, Ok. (July 2011 – January 2013 AMC Industries/Warehouse Manager, Broken Arrow, Ok. (June 2009 – November 2010) Education

Forklift Certification 2008

Tulsa Welding School, Diploma 1993

Tulsa Will Rogers High School, Diploma

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