Customer Service Human Resource

Lax k. Sharma

* **** **** ***. ******: 204-***-**** Email: ***********@*****.***

Objective

Results - oriented manager in training who thrives in fast-paced and competitive environments. Brings strong presentation analytical and problem solving skills.

Academic

DIPLOMA 2014-2015 PACE UNIVERSITY OF WINNIPEG

Human Resource Management

Relevant coursework:

Knowledge of Project Management,

Knowledge of Leadership Development,

Knowledge of Strategic Human Resource Planning,

Knowledge of Organizational Behavior,

Knowledge of Business Fundamental,

Knowledge of Principles of Human Resource,

Knowledge of Collective Bargaining,

Knowledge of Managing Occupational Health, Safety and Environment.

BACHELOR OF ART 1998-2000 UNIVERSITY OF WINNIPEG

Business Computing

Relevant coursework:

Knowledge of MS Office: Excel, Word, PowerPoint, Publisher, Access.

Knowledge of Computer Languages: C, C++, Visual Basic, HTML, Cobol, Java Script.

Experience

KEYHOLDER THE BRICK GROUP SEPT. 2009- JUNE 2013

Trained new employees with selling, communication, computer and customer service skills

Ensure quality control, specification conformity, monitoring and verification of deliveries

Sales- be a top 10 in the company for year 2011-2012

SALES SPECIALIST BIRCHWOOD AUTOMOTIVE GROUP 2004-2009

Interview customers and select the right vehicle

Presentation and demonstration the on the vehicle

Promoting new product line to customers to increase the sales volume

Suggest the financing options

Be a top ten in the company for consecutive nine months

PRODUCT SPECIALIST FUTURE SHOP 2000-2004

Supervise department, trained new computer sales associates

Promoting companies services to customers to increase the profit margins

Show them financing options

Manage Inventory, cash out and customer service department

AFFILIATED

Human Resource Management Association of Manitoba (HRMAM)

REFERNCES

Available up on request.

Contact this candidate