Medical Customer Service

Monica Garza

Receptionist

Houston, TX *****

**********@*********.*** - 832-***-****

To obtain an administrative position in the medical field that will allow me to utilize my customer service and medical billing skills and experience.

Authorized to work in the US for any employer

WORK EXPERIENCE

Administrative Assistant

Abbott Michelli Technologies - Houston, TX - June 2014 to Present Responsibilities

Accounts Payable/Receivable.

Receive and transfer incoming calls

Data Entry

General office duties which include ordering supplies, filing, copying etc. Skills Used

Computer and printer to print invoices. Accounting Receptionist

Pearland Surgery Center - Pearland, TX - April 2013 to January 2014 Responsibilities

Greeting and registering patients, collecting copayments and/or deductibles/coinsurance. Answering phone. Insurance verification. Data entry. Medical records. Accomplishments

I love having a relationship with patients.

Skills Used

Computer, 10key calculator

Receptionist

FiveStar Urgent Care - Houston, TX - 2012 to 2013

Responsible for greeting and registering patients who are enduring medical emergencies

• Answered calls in high volumes from patients, doctors and insurance companies

• Verified patients insurance through Availaty and/or over the phone

• Responisble for collecting copayments and/or coinsurance

• Entering patients demographics

• Filed patients records in designated areas

Billing Clerk

Southbelt Medical Center - Houston, TX - 2009 to 2010 Compiled data for billing personnel.

• Typed invoices indicating total items toward medical costs.

• Read computer printouts to ascertain monthly costs, schedule of test completed and type of medical work performed for customer.

Billing Clerk

Dr. Ori Hampel - Pasadena, TX - 2001 to 2003

Compiled, verified, typed and filed medical records.

• Prepared folders and maintained records of newly admitted patients.

• Reviewed medical records for completeness, assembled records into standard order and filed records in designated areas according to applicable alphabetic and numeric filing system.

• Compiled statistical data, such as admissions, discharges and types of treatment given. Check out clerk

OB-GYN & Associates - Houston, TX - 1999 to 2001

Answered customers' questions regarding prices and services rendered.

• Compiled data for billing personnel.

• Typed invoices indicating total items for medical cost. EDUCATION

Medical Billing Tech

Professional Careers Institute - Houston, TX

1998

Bank Teller Training

San Jacinto College - Pasadena, TX

1997

SKILLS

Data Entry (8 years), Quickbooks (2 years), Medisoft (4 years), Billing (7 years), Accounts Payable (2 years), Accounts Receivable (2 years), Insurance Verification (9 years), Billing (9 years) CERTIFICATIONS

CPR Certification

January 2020

Medical Billing and Coding

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