Global Sales & Marketing Director

CURRICULUM VITAE

PERSONAL INFORMATION

Name Evangelos Vourlakis

Address ** ******* ***. *.****** pc 17564, Athens - Greece

Phone Nr +30-213-******* Mobile +30-693*-***-***

Email *.******@*****.***

Citizenship Hellenic

OBJECTIVES & CAREER SUMMARY

More than twenty five years in the industry, handled all aviation aspects through ramp, flight operations

and vip customer service. My planning and organizational skills balance work, team support and ad-hoc emergency responsibilities in a timely and professional manner. Utilizing creativity, leadership, business growth and expansion, i am always ready to design and execute solutions that create and improve customer value and satisfaction.

Aviation consultancy, aerospace and yachting industry are the new parts of my currently achievements as a

result a further positive contribution to any aviation organization. But the most important part of the business

is the opportunity to maximize my management skills, my quality assurance, the program development and

training experience, giving the overall benefit to companies willing to hire my services.

PROFESSIONAL SKILLS

IATA Ground Operations Management certificate obtained oct 2011.

(except the ground operations aspects, course related subjects trained were emergency planning and

fire prevention, security & safety emergency response corporate and station quality control

programs-audits & reporting, ICAO & IATA's role in security, airline security program,

managing & improving airside safety, risk management & safety management systems, handling

agreements & services and people management behavior control.

IATA Airline Marketing certificate obtained oct 2012.

(related subjects swot analysis, marketing strategy and planning, promoting & distributing airline

products and services.)

Ramp Safety seminars administrated by Hellenic CAA at Athens International Airport

IATA DGR regulations course for personnel cat 9, May 2007.

Effective people management skills course, april 2008.

Enviromental management system EMS II course, December 2005.

Quality assurance seminar ISO 9001:2000, May 2005.

Basic aircraft handling course, May 2007.

Attended various seminars in aviation, related subjects weight and balance (b732, b733,

B734, md80, md82, f100, bae146, b752, b722f, dc-8f and b742) flight planning, flight operations

Control and slot coordination.

MANAGEMENT ACHIEVEMENTS

Project <Platinet> partner powered by Lufthansa Technik (initial & basic cooperator)

Assosiate member of EBAA representing Goldair Handling 2005-2009.

Official airside handler coordinator of Athens Defendory 2008, at Athens International airport.

Official representative for Saudi Arabian Royal flights in Greece 2004-2009.

Appreciation letter obtained by French Ambassador in Athens, regarding President

Nicola Sarcozy official visit.

Appreciation letter obtained by Saudi Arabian Embassy in Athens, regarding royal

Family member official visit.

Appreciation and recommendation letter obtained by Hapag Lloyd Flug, Mr Bernd Metz manager

of ground operations.

EDUCATION – LANGUAGES

Three years meteorology school in Hellenic Air Force, by National Meteorological service

Hellenic secondary technical school, graduated 1982 as assistant in electronics.

Perfect it skills in MS office (excel- word- outlook express)

Fluent in English and Greek, Italian limited working proficiency.

WORK EXPERIENCE

Feb2015/Present Global Sales & Marketing Director for Yacht Experts Co. with

following responsibilities:

A) Serve as a global segment expert and assigned for specific regions before the “Yacht Experts”

General Manager.

B) Applying an in-depth knowledge in yacht polish industry, in order to identify and pursue sales

opportunities for “Yacht Experts” at the defined markets.

C) Develop sales forecasts and strategies, meet short and long term objectives and execute

E-marketing campaign in order to build and strengthen “Yacht Experts” global competitive

position.

D) Accomplish marketing and sales targets by planning, developing, implementing and

evaluating advertising, merchandising and trade promotion programs.

E) Establish sales presentations in yacht and luxury product companies in order to meet

customer requirements.

F) Meet marketing and sales financial objectives by forecasting requirements.

G) Develop business connections with relevant industry associations and key opinion leaders.

Aug2013/Present Global Sales Executive for Frankfurt Aerospace Systems (F.A.S) with

following responsibilities:

A) Applying an in-depth knowledge in aviation as a result to identify and pursue sales opportunities

for F.A.S in the commercial & private aviation markets.

B) Serve as global aviation segment expert and assigned for specific regions before the Frankfurt

Aerospace Systems, CEO.

C) Develop sales forecasts and strategies to achieve short and long term sales objectives.

Translate strategic vision & execute E-marketing campaign as a result to build and strengthen

F.A.S global competitive position in targeted market segments.

D) Work together with company CEO developing and refining marketing plans, software product

portfolios, packaging, cost analysis, communication and market activation plans.

E) Sales presentations in airline and aircraft manufacture companies in order to meet customer

requirements.

F) Pricing strategy recommendations.

G) Develop business connections with relevant industry associations and key opinion leaders.

H) Based on customer insights, maintain a robust innovation pipeline by identifying new solution

and domain expansion ideas, relevant and appealing to users and choosers, as a result to

differentiate F.A.S. in the market, leading the company to new achievements and future

platforms.

I) Use tools and capabilities to drive marketing and sales effectiveness.

J) Make cold calls to clients, generate leads and follow up.

Jan2013/Present Business Aviation Consultant / Ownership

Design, develop and implement the strategic plans for private companies in the most cost effective

and time efficient manner through main synergies and cooperation with high profile companies in

aviation and marketing industry.

Responsibilities involve:

Effective communication,

Client management,

Process implementation,

Ground handling & VVIP service advisor,

Marketing & branding,

Business development,

Leadership, team building,

Networking, E-marketing,

Events coordinator,

Internet promotion & development,

Sales, social media management, government liaison.

Expanding exist data base of potential clients by exploring new areas for business aviation.

2009 / 2011 May Head of Executive Aviation for Interservice Sa Group of Companies

at Athens International airport with following achievements:

A)Business aviation customer relations

B)Contract advisor in overall handling issues

C)Worldwide fuel brokerage coordinator

D)Company Ground Operations Manual

2004 / 2009 Head of Executive Aviation for Goldair Handling SA at Athens International airport.

Developed, established and managed executive section with following

achievements:

A)Run 5 FBO’s in Greece,(Athens, Thessaloniki, Corfu, Heraklion, and Rhodes),

Planned, developed and managed campaign online to 1200 executive operators

worldwide (personal directory) as a result to increase business growth of 100%

the first 2 years in a row and finally to stabilize volume to 50% in a 5 years business

plan developed.

B)Commercial and contract / M.O.U. advisor as a result to eliminate serious

contract conflicts between company and operators.

C)Production of annual business plan with analyzed forecast coordinating with

CEO and shareholders.

D)Developed with associate IT partner of the company, website strategy for executive section and together with company designer produced the new company brochures.

E) Project implemented for company representation at exhibitions abroad,

EBACE / MEBA

2000 / 2004 Goldair Handling SA as Flight Operations Officer at Athens International airport

with following operational achievements:

A)Based at company Operations Control Center controlled an average of 150 personnel

on shift bases.

B)Monitored all operation aircraft movements & data of companies handled at

all Greek territory (Lufthansa, Aeroflot, Easyjet, Malev, Lot, Air France, Aegean etc)

C)Controlled and supervised all handling aspects of individual aircrafts focus on :

1)Check in performance and procedures

2)Aircraft loading instructions and safety issues

3)Crew paperwork and flight briefing

4)Flight plan departure time control, together with eurocontrol slots

5)Aircrafts on time performance

6)All messages of concerned flights send to operator destinations and HDQRS.

1996 / 2000 Self employed (chocolate bar, owner)

Together with airline business, worked many years in bar restaurants (bar tender,

service manager etc) thus gave me the opportunity to establish and distribute a new

idea in this industry with really amazing results. This new customer service

relationship targeted on specific subject (liquid chocolate).

Business joined together with family relatives in South Africa and based at Johannesburg.

1995 / 1996 Euroaviation SA as Slot Coordinator with following operational

achievements:

A)Booked and confirmed operators slots for landing/handling purposes

at specific airports in Greece

B)Liaised & coordinated with Greek CAA Headquarters for confirmations on operators

behalf

1993Oct-1995 Aer Turas Teoranta as Flight Operations Officer based in Jeddah, Saudi Arabia

and supporting all aspects of the operations of dc-8 freighter (contract)

with following operational achievements:

A)Controlled and supervised an average of 50 personnel on individual

aircraft handling

B)Monitoring flight schedule in order to ensure that flights comply with the

rules regulations and standards, as per company’s S.O.P. manual.

C)Implemented management practices and procedures for safe and secure

Air Transport operation.

D)Delivered crew paperwork & meteorological briefing

E)Filed of flight plan and response immediately in anticipated slots

F)Performed handling agent supervision on aircraft loading/unloading

aspects as ordered by cargo manifest and loading instructions

G)Ensured aircraft on time performance under safety and Weight & Balance

accurate conditions.

1993 / Mar - Oct Air Atlanta Icelandic as Flight Operations Officer based in Jeddah, Saudi Arabia

and supporting all aspects of the operations of three B747-200 on wet

lease to Saudi Arabian Airlines (HAJ contract) with following operational

achievements:

A)Controlled and supervised an average of 60 personnel on individual

aircraft handling

B)Monitoring flight schedule in order to ensure that flights comply with the

rules regulations and standards, as per company’s S.O.P manual.

C)Delivered crew paperwork & meteorological briefing

D)Issued and filed flight plan of Saudia Airlines standard route

E)Supervised handling agent for check-in issues and procedures

F)Supervised loading – unloading of aircraft & passenger boarding issues

G)Established crew in-flight roster (pairing) on daily basis.

H)Implemented management practices and procedures for safe and secure

Air Transport operation.

I)Occasionally operated with crew as Flight Instructor in passenger

services offered including catering quality assurance inspection

1992 / 1993 Plotin Air SA as Ground Operations Officer at Athens International airport

and Station Manager at Mykonos International airport during summer

season 1992 (May to October)

1989 / 1992 Interservice SA as Ground Operations Officer and Ramp Supervisor at Athens

International airport. Station Manager at Rhodes International airport during

summer season May to October.

1985 / 1989 Pandair SA as Ground Operations Officer and Ramp Supervisor at Athens

International Airport.

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