Leadership and Management Masters of Arts **** Webster University
Human Resources Masters of Business Administration 2009 Strayer University
Technology and Human Resources Development Bachelor of Science 2003 Clemson University
SHRM Essentials of Human Resource Management Certificate 2013 Greenville Tech
SHRM Human Resources Generalist Certificate 2013 Greenville Tech
Extensive background in Human Resources affairs, including experience in employee relations, recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance.
HR Department Startup
EEOC Employment Law
HR Policies & Procedures
Staff Recruitment & Retention
Employee Relations
HR Program/Project Management
On-Site Supervisor
Human Resource Generalist
Orientation & On-Boarding
Training & Development
Organizational Development
Project Management
Advicare Health Human Resources Generalist January, 2015 – Present
Employee Relations
•Employee Investigations, serving as the mediator when issues arise, ensuring that issues are addressed and properly documented, and conducting investigations with support as needed.
•Management of employee performance issues, which may include assisting managers in preparing and documenting Performance Improvement Plans (PIPs), as well as ensuring processes are followed in managing the PIP.
•Manage the disciplinary process, including associate discharge.
•Built, design, and implemented an Employee Evaluation and Progression Plan
•Coordinate and prepare various correspondences, record keeping, and file maintenance, etc.
•Maintain various spreadsheets/databases and create reports, to support, but not limited to, FMLA, Work Compensation and Short Term Disability tracking.
•Explain and lead open enrollment of company benefit plans
Recruiting
•Work as a skilled Senior Recruiter to develop recruiting strategies designed to identify qualified candidates through various recruiting tools
•Evaluate candidates’ strengths compared with hiring managers’ requirements by evaluating, screening, and interviewing the candidate.
•Negotiate compensation and other terms and conditions of employment with candidates, and gain commitment from candidates for job requirements.
•Primary facilitator for New Employee Orientation
•Complete necessary pre-employment processes including reference checks and background/drug tests.
•Sound understanding and adoption of applicable laws and regulations as it relates to all aspects of HR and Staffing.
•Participate in temporary employee company contract negotiations and execution.
Policies and Procedures
•Assist in coordinating and rolling-out various Corporate and Business Unit initiatives, policies and practices.
•Respond to all member concerns regarding policies, practices, and general Business decisions.
•Ensure compliance with internal policies and procedures at all levels.
•Ensure that all weekly and biweekly payroll cycles are completed timely and accurately.
•Champion of the organizations with all employees
•Proactively manages legal risk; ensures managers and employee compliance with company policies and procedures, and governmental regulations
Charter Communication Human Resources Generalist / Recruiter December, 2012 – September, 2014
Contract Assignment thru Marketplace Staffing
Travel 30 to 40 % to provide Human Resources support to Field Operations located in SC, NC, and VA.
Responsible for developing Recruitment Strategies for local Key Market Area (KMA) across CARVA to make sure we are successful in hiring the most qualified candidates. Ensure standard hiring and compliance practices while providing an efficient flow of communication between the candidate and hiring manager to make for a great candidate experience.
Direct recruitment efforts for 20+open positions at a time with a concentration on 40 day time to fill completed in 30 days.
Hired over 200 Broadband Technicians
Resolve employee relation issues ranging from the coordination of consistent progressive counseling, involvement in investigations, and overseeing and conducting terminations.
Conduct new hire orientation and train new hires on organizational policies and procedures.
Consult with supervisors, managers, and directors to analyze people needs of the organization and develop strategies to meet those needs.
Manage the recruitment functions in a multi-state setting, which include job posting, networking, phone screen, pre-employment testing, interviewing, applicant tracking, job fairs, record drug tests and criminal background checks, and preparation of offer letters through Taleo.
Responsible for promoting Equal Opportunity Employment by analyzing results of outreach efforts and making necessary modifications based on results. Develop Affirmative Action Plan to recruit women and minorities in underutilized areas in efforts to assist with meeting our Placement Goals.
Maintain accurate and up-to-date recruitment files in compliance with FCC.
Provide adequate staffing throughout the KMA by developing advertising campaigns, identifying and establishing rapport with referral sources, and attending job fairs.
Participated in Corrective Action Training
Created / Revised New Hire Checklist / Questions
Assure Company’s polices are administered fairly and consistently throughout the region in addition to effectively communicating and executing necessary changes to policies and procedures.
Administer the new hire on boarding process in addition to contributing to reducing employee turnover by implementing an effective orientation and new hire welcome program
Aerotek Onsite /Assistant Manager at Draexlmaier Automotive America January, 2012 – December, 2012
Contract Assignment thru Aerotek
High Volume Full-Cycle Recruiting
o200 plus warm and cold calls weekly
o30 plus one-on-one interviews weekly
oAdd 10 candidates weekly to pipeline
oPositions Filled: Engineers, Production Managers, Safety Managers, Supervisors, Quality Technicians, IT Engineers, and Production Workers
Assist On-Premise Manager with maintaining and managing 200+ contractor work force according to the client specific Progressive Discipline Program as outlined in the Aerotek at Client Employee Handbook.
Interfacing with members of the senior leadership team on site, management, clients and members of the community during career fairs.
With the support of the On-Site Manager, this position was responsible for developing effective recruiting strategies for multiple departments and business lines while on-site.
Position was highly visible that required the ability to develop and maintain positive working relationships with client
Responsible for full cycle recruiting including: research, requisition management, sourcing, cold calling, offer negations and closing.
Regular communication with hiring managers to discuss candidates and drive the recruitment process.
Regular communication with potential candidates and passive candidates in order to build a pipeline of top talent.
Responsible for changing recruitment directions and priorities proactively based upon changing business-critical needs
Supports the College/University recruiting team and also supports professional job fairs.
Supports the On-site Manager and HR Team on various projects.
Maintains all recruiting data and reporting metrics.
Maintained time clock and time cards for accuracy
Created bi-weekly/weekly payroll reports
Leaded team member relations issues
Processed worker’s compensation claims and FMLA administration
Twigs Delivery Driver April, 2011 – Present
TRS / Fluor Human Resource Specialist January, 2010 – December, 2011
Contract Assignment thru TRS Staffing
Completed international recruiting trips; recruited Metal Worker Journeymen, Logistics Coordinators, Materials Control Managers, Food Services Workers, Electrician Journeymen, Electrical Engineers Power Generation Journeymen, IT Engineers, Maintenance Mechanics, Quality Technicians, Heavy Fuels Truck Drivers, and HVAC Journeymen.
Completed a 60-day short term assignment in Afghanistan while working with Human Resources and Security teams at different Forward Operating Bases (FOB).
Develop relationships with professional recruitment agencies, all levels of internal management, and employees
Utilize applicant tracking system to identify and track candidates
Assess candidates’ abilities and expectations; conduct interviews as requested by hiring manager and provide assessments to optimize quality of hire
Partner with hiring manager to advise on compensation and compile offer packages; negotiate offers with candidate, and expedite on-boarding
Process pre-employment screening
Assure company policies are administered fairly and consistently throughout the area of responsibility
Effectively communicate and execute necessary changes to policies and procedures
Perform advanced employee relations functions including support and counseling regarding personnel and job related conflicts, problem solving and dispute resolution, managing employee performance issues, review and assessment of termination requests; conduct exit interviews
Conduct complex/sensitive employee related investigations
Handle workers compensation, first report of injury database and safety regulations process
Conduct open enrollment and other benefits related programs as needed.
Conduct employee and supervisor training including benefits, policies and procedures and prevention of harassment and discrimination
Ensure timely and accurate entries to the HRIS data base
Ensure timely and accurate payroll entry for designated client group
Perform audit and compliance functions as requested (audit reports verification, commission reports, payroll)
Maintain employee records in compliance with state and federal requirements
Assist in the management and execution of bonus plans, merit processes, and routine/special request reports
Assist in the annual budget planning process