Customer Service Medical Laboratory

Summary

Highlights

Accomplishments

Experience

Education

Tannya Young

*** **** ****** #***

Toronto, ON

Home: 416-***-****

Cell: 416-***-****

***********@****.**

Customer oriented server/bartender with smart serve certification since November 2003. Knowledge of POS systems,safety regulations, and wine presentation.. Focused on providing excellent customer service. Works well with others, vast, efficient customer service skills. Able to handle volume efficiently and effectively.

Reliable and punctual

Neat, clean and professional appearance

Comfortable standing for long time periods

Delivers exceptional customer service

Proven leader

Excellent multi-tasker

Cash handling

Reliable team worker

Engaging personality

Recognized by peers and management for going above and beyond normal job functions. My goal is to provide a pleasurable experience to the guest, and have them return. Make sure every guest leaves content and smiling.

June 2011 to

November 2015

Legends Bar and Grill

Toronto, ON

server bartender

Took necessary steps to meet customer needs and effectively resolve food or service issues. Up sold additional menu items to increase profits. Preparing drinks for customers. Serving food in timely manner to customers. Handling all cash transactions. January 2007 to

February 2010

Old Spaghetti Factory

Toronto, ON

server bartender

Serving food to customers in timely manner, vast knowledge of wines, proper presentation of wine serving. Serving cocktails to guests waiting in lounge area. Handling cash transactions. April 2004 to

December 2010

East Side Mario's

Toronto, ON

server

Greeting guests upon arrival, seating guests. Serving food and drinks to customers. Handling cash transactions.

2007 CDI College

Toronto, On, Canada

Medical Laboratory Assistant

Diploma

Smart serve certified smart serve certification

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