To Whom It May Concern,

Thank you for taking the time to view my resume and to read of my qualifications I have to offer for this position. Please note the experience that I have had from past and present positions and that I am willing to make the changes as needed to fit into an operation of business. I have also received in the past many acknowledgments, pay and certificates for the category of "Above and Beyond Customer Service Assistance." If my abilities meet the need of your corporation, I would greatly appreciate the opportunity of speaking with you personally at your earliest convenience. Thanks again for your time.

Vickie Lynne Coniglio 661-***-****

44221 Glenraven Rd. acswm3@r.postjobfree.com

Lancaster, CA 93535

Summary:

I love to work with the public and although each individual job was dealing with products in a different manner, I was able to quickly become compatible concerning my skills and experience. I have received many acknowledgments, pay and awards in the past for the category of "Above and Beyond Customer Service Assistance."

Job Objectives:

OFFICE & ADMINISTRATIVE SUPPORT

RETAIL ENVIRONMENT

Experience:

JobTitle: CSR / Call Center

Employer: Oramedix, Inc., Lancaster, Ca.

Dates: 5/17 to Present

Responsibilities: Calling to Pharmacies, Health Food Store, some Beauty Shops and some professional Dentistry‘s across the USA, Canada, Hawaii, Puerto Rico, Virgin Island and Alaska. Offering samples of oral care and then recording the customer information into the computer. Also attending to follow up calls to open accounts or restock merchandise.

Job Title: CSR / Teller

Employer: Citizens Business Bank

Dates: 6/16 to 8/16

Responsibilities: Provided prompt, efficient, and friendly service. Responsible for any combination of the following transactions: check cashing, deposits or withdrawals for consumer, commercial loan payments, official check sales. Referred cross-sales customers to appropriate salesperson. Also responsible for handling merchant customers and cash shipments. Followed established bank policies and procedures for this position.

Job Title: CSR / Office Administrative

Employer: Easylife Furniture Inc., Palmdale, Ca.

Dates: 4/13 to 4/14

Responsibilities: Verify information in computer concerning customers and orders, other basic office duties including sign making and price changes as necessary, daily inventory control, count and record money, daily sales report, safe guarding of cash and keys, answer phone, order supplies and follow ups as needed. Company closed for business.

Job Title: CSR / Cashier

Employer: Walmart Supercenter, Palmdale, Ca.

Dates: 8/10 to 11/12

Responsibilities: Assist customer at the cash register in a fast pace atmosphere with retail merchandise and/or produce. Also sort go back items and greet customer as they enter or exit the store.

Job Title: CSR / Call Center

Employer: Countrywide Financial Home Loans, Lancaster, Ca.

Dates: 10/06 to 6/08

Responsibilities: Accepting incoming calls from home owners or at times replying to faxes or letters sent in with concerns referring to their loan or account. Similar to back office work. Answering questions anywhere from basic monthly mortgage payments, discussing escrow, lines of credit, recast or property claims. Recording information in computer at all times. Some follow ups required. Company downsized in preparation for purchase by Bank Of America.

Job Title: Assistant Manager

Employer: Factory 2 - U Stores Inc., Palmdale, Ca.

Dates: 10/03 to 8/06

Responsibilities: Conduct sales with customers, daily inventory control, supervised workers concerning the streamline of clothing designs and price changes, safe guarding of cash and keys, nightly paperwork and preparation of deposit, open or close store. Company closed and then reopened under new ownership - Fallas Paredes - with own staff.

Job Title: CSR / Office Administrative

Employer: 4 M Waterbed Corp. / Home Gallery, Palmdale, Ca.

Dates: 1/02 to 10/03

Responsibilities: Verify information in computer concerning customers and orders, other basic office duties, daily inventory control, count and record money, daily sales report, safe guarding of cash and keys, answer phones, order supplies and do follow ups on customers. Company moved, temporarily closed and reopened under new ownership which I later worked for.

Education:

Bonneville High School - Graduated / General

Weber State College - Spring and Fall Semester / General

CA Drivers License Class: C (passenger car)

Additional Comments:

I am very reliable and willing to learn different techniques. Excellent communication and multi skilled with a good sense of humor. I do volunteer my time and assistance to the youth and have for many years. Including those with a handicap or special needs. Previous Asst. Librarian, previous crossing guard and provide assistance in house cleaning.

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