used car manager

OBJECTIVE: The continuing enjoyment of my Thirty Years plus in Dealership Management, with producing higher revenue for both myself as well as my new employer, in a new location. Lead by Example.

Chris Orwig

133 6th avenue SW

Le Mars, Iowa 51031

*******@*****.*** Cell# 712-***-****

Employment; Jensen Ford-Chrysler; Used Car & Truck Manager, Le Mars Iowa

Manage on average, 155 pre-owned cars and trucks, rotating every 45 days. Coordinate and

Negotiate, deals with consumers, wholesalers, service department personal, and venders.

Research remarketing prices by using V-Auto and my Gut, Set internet prices as well as

Elaborate the description on the dealer.com website. Handle customer complaints with the sales or service departments as needed. Coordinate reconditioning of inventory with the Parts & Service Managers. Purchase inventory on line or by attending auctions in person.

With over 25 years F&I Experience, working with dealership Finance and Title department, solutions

To problems can be found.

1-1-2015 Final numbers are in and Used Car Retail Sales up 22.5% (771 Units) vs. 2013 (630 Units).

Current numbers for 2015 show: Up 9% over 2014, Up 28% over 2013, Up 25% over 2012, while minimizing expenses, wholesale losses and maximizing each units gross.

08/10 – 01/14 Broadway Chrysler/Dodge/Jeep/Ram General Sales Manager

Day to day operation of a Chrysler, Dodge, Jeep, Ram Dealership; Maintain a 3 to 4 person sales crew, as well as train both Sales & Finance personnel. Appraise all trades & work all deals. My average per deal front to back had maintained $3000 for the past year 2013. Write & record new radio ads monthly and submit for co-op money. Work with the service department on trade in repairs as well as customer issues. Negotiate all dealer trades, used car Wholesale deals. Report all new car sales, claim rebates and reconditioning used cars, V-Auto Trained

03/09 –07/10 Macke Ford, Finance Manager, Sales Manager, Sales

My daily responsibilities include Completely Managing the Finance Department, sell F&I products, get deals bought and process all paper work for next day funding. When caught up in the F&I department, I took sales calls, greet & sell fresh customers and visit with service department customers while they wait. I was Pro-Active with the community as well. Increased F&I Profit by 37% over any of the past 10 best years as well as doubled VSC production.

06/06 – 04/08 Contract General Sales Manager

This entailed training salespeople along with developing advertising, F&I, Special Financing, Internet and Marketing Strategies for each area. I spent eight months in Hawaii helping to turn around an F/L/M Mazda Dealership and get it ready for sell. I also traveled to Alaska in 2007 and Western Nebraska in 2008 working for Multi Franchise Dealerships performing similar tasks at each location.

09/05 – 05/06 Newgen Results Corp. Area Manager (NE/IA/Southern MN)

My duties included; Build and develop automobile dealerships “Business Development Center”. Develop and implement a territory plan that will attain the sales goals for each month, operate the assigned territory to maximize sales. Maintain accurate territorial records and produce timely reports as required. Corporate “Down Size” ended this position.

01/04 – 06/05 Woodhouse Ford – Sales – Blair, NE

My duties included sales for the #2 Ford dealer in the United States. My sales volume for the year 2004 was 374 New and Used units. I was ranked in the top 200 for Ford U.S.A. (nationwide). Out of 45 salespeople selling on the sales floor I was top 5 new car sales and top 10 total volume sales. 2004 Ford Gold Sales Award, also winning 2 Rolex Watches.

12/97 – 12/03 Arnie’s Ford/Mercury – GM-GSM-Finance Mgr. – Wayne, NE

I directly turned a failing dealership around! CSI scores went from 56% to 93%, new car sales from 8 per month to 40 per month, used car sales from 12 per month to 45 per month. This dealership went from zero leases to 70% of new sales. Started a secondary finance program and reached out to the Hispanic community. I attended auctions weekly, designed advertising and communicated effectively.

04/92 – 04/97 Jim Earp Chrys-Ply-Jeep-Eagle-MB F&I Mgr. – Omaha, NE

I became staff leader of Secondary Financing, Leasing and other consumer options. I maintained high dealership standards & customer satisfaction levels. Due to my achievements and high volume of leasing, I received a trip to Bali, Indonesia and Bangkok, Thailand.

Personal

I lived in San Diego, CA where I got started in F&I at Jack Powell Chrysler, Plymouth, and Dodge. Prior, I worked for ITT Financial Services in Dallas, TX, Monroe, LA and San Diego, CA as Associate Branch Manager for approximately three years. While with ITT Financial Services I gained experience with consumer small loans, second mortgages, as well as collections and repossessions. I have a “think outside of the box” personality when it comes to creating floor traffic as well as closing deals.

EDUCATION

Experience with V-Auto, Vin Solutions and Quick Turn Used Car Appraisal Programs

CFM Auto Accelerator

Jim Ziegler--Sales Manager Training--Chicago June 2010

Hartington Cedar Catholic High School – 1982 Graduate

NTCC – 1984 Graduate of Automotive Technical Science

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