Customer Service Maintenance

Reynaldo A. Lopez

*** **** *** ******, #***, Bronx, NY 10466

Contact number: 917-***-****

Email: ************@*****.***

To obtain a position in an organization in which I can enhance my abilities and skills with the opportunity for advancement.

SUMMARY OF QUALIFICATIONS

Approximately over three years of experience working in the maintenance field.

Proven ability to quickly establish rapport and gain the respect of personnel at all professional levels.

Well-organized, self-motivated, and independent individual with ability to rapidly learn new skills/tasks.

Track record for consistently meeting goals and delivering a high level of job performance.

Fluent in English and conversation in Spanish.

Proficient in Microsoft word, and Window 7 & 8; adaptive to new technologies and applications.

Excellent organizational, communicative skills, understands how to be a team player.

Strong physical demeanor: able to consistently lift up to 75 lbs. plus+.

Over three years of experience working as an automotive technician in BMW and Honda.

Possess certification in automotive technology / ASE Master Certification.

Ability to maintain a valid driver’s license (clean record).

PROFESSIONAL EXPERIENCE

Solil Management LLC, New York, NY 03/2015 – 10/2015

Handyman

Responsible for making repairs in tenant’s apartments.

Painted interior of apartments, and building's exterior.

Repaired faulty appliances and toilets and fixed minor electrical issues.

Performed basic plumbing and plastering.

Gumley Haft, New York, NY 04/2011 - 12/2014

Per Diem Porter/Handyman

Maintain premise clean, and maintain air condition system throughout building.

Performed work duties including basic plumbing and basic electrician throughout the building.

Accommodated all of the resident’s needs; completed daily maintenance requests by tenants/residents.

Responsible for repairing tenant’s apartments; painted and plastered throughout the building.

BMW, New York, NY 03/2011 - 09/2013

Automotive Technician

Diagnosed, repaired and completed accepted service on customer vehicles.

Advised clients on work performed, overall vehicle condition, and prospect repair requirements.

Maintained mechanical service tools on a scheduled basis.

Operated customer vehicles in a clean and secure manner.

Supported customer relations by quickly responding to customer inquiries.

Servpro, New York, NY 05/2013 - 09/2013

Construction worker (per Diem)

Performed maintenance and construction work, including concrete, plumbing, drywall, painting and framing.

Performed different activities such assisted with demolishing and cleaning rooms, halls etc.

Helped Supervisor and contractor do many construction related and minor works.

Champs Sports, New York, NY 12/2010 - 04/2012

Stock Clerk

Sorting, storing, and issuing stock.

Unpacking, counting, weighing products.

Inspecting items and responsible for receiving shipment.

Reading work orders and verifying pricing and pricing items.

Maintained computerized stock inventory.

Maintained stock room clean.

Maintained sales floor organized.

Clara Window Repair, Bronx, NY 11/2007 - 01 2/2010

Sale Associate/Administrative Assistant

Sold windows and balances to customers.

Performed labor tasks- replaced and installed windows.

Handled customer relations and business correspondence for the company

Direct liaison between vendors and company.

Performed clerical and administrative duties.

FED EX Ground, Hackensack, New Jersey 04/2002 - 04/2006

Driver

Drive safely and efficiently in a timely manner.

Able to follow directions given

Interacted positively with customers a

Delivered packages in a safe, prompt, and securely.

Able to lift packages of various sizes and weight (as much as 100+ lbs.).

Honda, Rockley County, Maryland 04/2001 - 12/2001

Automotive Technician

Performed regular vehicle maintenance tasks; oil changes, lubrications and tune ups

Tested parts and associated systems to make sure that they are working accurately

Identified mechanical problems of cars manually or by means of computerized diagnostic tools

Repaired different parts of automotive systems

Informed clients on work performed, overall condition of vehicle and future repair requirements

EDUCATION

Automotive Technology, Lincoln Technical Institute, Mahwah, N.J. 01/2000 - 01/2001

(ASE Master Certification, awards for academic and technical excellence, GPA 3.5)

Computer programming, Manhattan College, New York, N.Y. 06/1999 - 06/2000

(Completed one year, GPA 3.5)

REFERENCES UPON REQUEST

Contact this candidate